Logo
Hermès Paris

Floor Director, Fine Jewelry and Watches, Maison Madison Flagship Boutique

Hermès Paris, New York, New York, us, 10261


Floor Director, Fine Jewelry and Watches, Maison Madison Flagship BoutiqueAt a glance

Job Category:

Retail - Management

Years of Experience:

Minimum 6 years

Contract Type:

Unlimited contract

Job Schedule:

Full time

Locations:

Store-Madison 706 (76)

Legal Employer:

HERMES OF PARIS INC.

Posting Date:

09/30/2024, 01:49 PM

About the team

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. AN EQUAL OPPORTUNITY EMPLOYER

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI.

Details of the jobThe Team:The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Managing Vice President and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment. The Floor Director will be responsible for Fine Jewelry and Watches.

The Opportunity:The Floor Director supports the location with consistent team leadership, floor presence, and hands on Métier management with balanced attention to all teams and floors. This position is responsible for achievement of Floor Group Métier Sales volume, and Selling Team total goaled volume. Responsible for preparation, participation and attendance at Podium buy bi-annually.

About the Role:

Floor Ambassador – Day to day supervision, coaching, mentoring, and training of selling team, leading by example and ensuring excellent client service.

Manage Métier merchandising for floor of responsibility. Identify and address daily stock needs by floor, communicating timely with Managing Director, Operations Management team and Merchant team about opportunities, needs, and issues.

Team motivator and strategist. Monthly identification of a key Métier focus or a Standard of Service to focus on.

Consistent communication with Managing Director and store management team. Weekly reporting and presenting business updates at Leadership meeting.

Coach staff for improved performance. Analyze productivity by Sales Associate and conduct Monthly Individual Productivity meetings.

Responsible for timely preparation of inventories and cycle counts.

Supervisory Responsibility:

YES

Ability to represent Leadership of entire store in the absence of the Managing Director.

Budget Responsibility:

YES

P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget.

Decision Making Responsibility:

YES

Client Services, Policy interpretation, Recommendation for hiring and promotion, Buying decisions, Merchandising efforts, etc.

About You:

Minimum six years prior Store Management experience, or flagship Assistant Store Manager Experience

Previous buying experience relative to Floor responsibility

Individual Management of multi person teams

Prior reporting functions to Executive management and Merchant levels

Bachelor’s Degree preferred

Managing people and projects, a good team leader, and motivational mentor

Creativity within effective business management and growth

Detailed, diligent, thorough, reliable, effective time management skills are KEY to this position

Effective decision making skills

Proficient at presentations, store meetings, Commercial Director and Executive visits

Working knowledge of Excel, Lotus Notes, Microsoft Office, PowerPoint (preferred)

Comfortable with calculations and formulas

Need to be a critical and creative thinker

Even tempered and ability to continuously multi-task

Managing stress and coaching through conflict when needed

Resolution on store issues by floor, and in total when manager on duty

Experience working with public and independently satisfy client requests

Prioritize tasks and communicate time sensitive information to appropriate parties

Keen eye to product and future trends needed for buying responsibility

Must be extremely professional and able to interact with all levels of management and the public.

Knowledge of French language helpful

Travel required, 3-5 weeks annually to Paris

The annual salary range for this position is $112,925.08 to $133,456.92. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

About HermèsA creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide.

#J-18808-Ljbffr