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Hermès Paris

Managing Director, Dallas

Hermès Paris, Dallas, Texas, United States, 75215


Managing Director, DallasAt a glance

Job Category:

Retail - Management

Years of Experience:

Minimum 6 years

Contract Type:

Unlimited contract

Job Schedule:

Full time

Locations:

Store-Dallas (21)

Legal Employer:

HERMES OF PARIS INC.

Posting Date:

06/03/2024, 11:08 AM

About the team

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

AN EQUAL OPPORTUNITY EMPLOYER

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world.

Details of the job

The Team:The Hermès Dallas Boutique opened in 1985 and focuses on providing extraordinary service to clients as a part of the Central Region. This position will report to the Vice President of the Central Region and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:The Managing Director is responsible for successfully running all aspects of the business including building sales, identifying opportunities, client development and service, coaching and counseling of staff, operational controls, etc.

About the Role:

Oversees management team and ensures that they are well informed, trained and aligned in approach

Provides strategy for team motivation, orchestrates change as needed, drives results through excellent people management

Maintains high morale and drive to achieve results

Provides timely, thoughtful and appropriate analysis of business opportunities and the corresponding strategy for the development of the boutique

Manages the buying through preparation, strategy and execution of the buy

Ensures the highest level of service, coaching staff and management for increased performance

Conducts/supervises the monthly touch base sales coaching process, effectively coaching for optimal results

Addresses all issues affecting the boutique in a timely and thoughtful manner, delegating and following up as necessary

Effectively partners with all corporate departments, profession heads etc. to ensure the boutique is well supported in achieving goals

Maintains an active database of candidates for boutique. Recruits, interviews and selects appropriately

Embraces and supports all company initiatives, contests, programs

Full responsibility for P&L, sales goals and inventory results

Full responsibility for training of staff, communication and adherence to policy

Maintains active HR notes on team performance and is responsible to write annual evaluations for direct reports in addition to guiding managers for all boutique reviews

Manage stock for qualitative and quantitative maintenance respecting best sellers, aged inventory, and MOS guidelines

Active partner with Communications Team to organize relevant Events that build client relationships and reflect the spirit of the House

Work closely with VM team to ensure exceptional standards are always respected and new product stories are always highlighted

Be fully aware of market trends and ensure Floor Managers conduct regular competitive shopping

About You:

Minimum 5 years prior Store Management experience, or flagship Assistant Store Manager Experience

Previous buying experience relating to Managing Director responsibility

Individual management of multi-person teams

Prior reporting functions to Executive management and Merchant levels

Bachelor's Degree preferred

Demonstrated experience running a high volume store

Driver of sales, enthusiastic, high energy. Natural and dynamic leader of a team

Impeccable standards of service and experience with a luxury/quality seeking clientele

Natural elegance in communication at all levels

Proven ability to supervise and develop other high level members of store management

Operationally sound

Strategic, open to new ideas, not afraid of change

Ability to motivate and maintain morale of team even in challenging circumstances

Good delegator with excellent follow up skills but able to truly empower other managers

Great sense of personal style and passion for our brand and heritage

Sensitivity to a multi-cultural environment and experience working with France or other European brands

Exceptional merchant with previous buying experience preferred

Comfortable with fast paced environment. Ability to prioritize effectively.

Knowledge of French language helpful

Travel required, 4-5 weeks annually to Paris

Company Overview

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world.

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