ResMed
Director, Employee Engagement Communications
ResMed, San Diego, California, United States, 92189
The Director, Employee Engagement Communications is responsible for developing and executing the internal communications and employee engagement strategy for ResMed. This role will create innovative, inspiring, and motivating communications programs that inform and engage ResMedians across all levels of the organization.
This pivotal role involves supporting change management initiatives and ensuring effective communication channels reach all employees, from executives to manufacturing line staff. You will navigate diverse work environments, catering to in-office, remote, and non-device-equipped employees, fostering a cohesive and informed organizational culture. Your work will ensure employees feel connected and motivated and understand how their role supports ResMed’s goals, priorities, and strategy.
This position requires a high degree of sensitivity to diverse audiences and will include someone who can develop strategy, do the work, and manage a team.
Key Responsibilities
Employee Engagement:
Develop and lead global employee engagement strategies that drive a unified and inclusive culture across diverse, distributed teams (on-site, remote, hybrid, global) and ensure employees understand the company's direction, strategy, and business objectives.
Change Management:
Collaborate with leadership and the People team to support change management initiatives through clear, timely, and engaging communications.
Audience Segmentation:
Tailor communication strategies and messages to effectively reach diverse employee groups, including executives, office-based employees, remote workers, and those without access to devices.
Channel Management:
Own the digital engagement strategy, ensuring effective use of communication platforms (intranet, collaboration tools) to keep employees connected and informed, regardless of their location and work setup.
Partnership with HR and other internal businesses:
Work closely with the HR team to integrate employee engagement initiatives with talent development, diversity and inclusion efforts, and overall employee well-being programs.
Content Creation and Management:
Oversee the creation, curation, and distribution of internal communications content, ensuring consistency in messaging and alignment with organizational goals.
Data-Driven Insights:
Utilize employee feedback, surveys, and analytics to assess engagement levels and identify opportunities for improvement.
Leadership Engagement:
Partner with executive leadership and managers to foster an environment that supports open communication and collaboration.
Crisis Communication:
Support crisis communication activities to ensure timely and accurate information dissemination during critical incidents.
Continuous Improvement:
Stay abreast of industry trends and best practices in internal communications, employee engagement, and change management.
Writing:
Develop content for executives and other internal communication materials.
Influence:
Advocate for the importance of internal communications, influencing leaders and stakeholders to support ResMed’s internal communications efforts.
Team Leadership:
Effectively leads, manages, and inspires a high-performing team of communicators.
Lead and Manage Distribution Lists:
Ensure ResMed has an effective system for quickly developing distribution lists for communications.
Diversity, Equity, and Inclusion (DEI):
Collaborate with the DEI team to embed inclusive practices into all engagement activities.
Required Skills
Education: Bachelor’s degree in Communications, Public Relations, Journalism, Business Administration, or a related field.
10+ years of experience in internal communications, corporate communications, or related fields.
Proven experience developing and implementing digital and global internal communications strategies.
Offline Engagement: Ability to develop innovative ways to connect non-connected employees.
Diversity, Equity, and Inclusion (DEI): Experience collaborating with DEI teams.
Experience in change management communications.
Demonstrated experience managing a team of communicators.
Excellent written and verbal communication skills.
Ability to influence and collaborate effectively across all levels of the organization.
Strategic thinker with the ability to develop innovative communications programs.
Proficiency in managing multiple projects simultaneously.
Strong analytical skills to measure and evaluate the effectiveness of communications initiatives.
Crisis communication experience.
High level of cultural sensitivity.
Creative and forward-thinking, with a passion for continuous improvement.
Ability to thrive in a dynamic, evolving organization.
Strong ethical standards and commitment to upholding corporate values.
Preferred Qualifications
Advanced degree in related area; Accreditation in Public Relations (APR).
Communications experience working in healthcare or technology industries.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We offer holistic benefits packages, flexible work arrangements, and competitive salaries. This position qualifies for a comprehensive benefits package.
Individual pay decisions are based on various factors, such as the candidate’s geographic work location and relevant qualifications.
A reasonable estimate of the current base range for this position is:
$187,000 - $235,000 USD .
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive, and inspiring. If this sounds like the workplace for you, apply now!
#J-18808-Ljbffr
This pivotal role involves supporting change management initiatives and ensuring effective communication channels reach all employees, from executives to manufacturing line staff. You will navigate diverse work environments, catering to in-office, remote, and non-device-equipped employees, fostering a cohesive and informed organizational culture. Your work will ensure employees feel connected and motivated and understand how their role supports ResMed’s goals, priorities, and strategy.
This position requires a high degree of sensitivity to diverse audiences and will include someone who can develop strategy, do the work, and manage a team.
Key Responsibilities
Employee Engagement:
Develop and lead global employee engagement strategies that drive a unified and inclusive culture across diverse, distributed teams (on-site, remote, hybrid, global) and ensure employees understand the company's direction, strategy, and business objectives.
Change Management:
Collaborate with leadership and the People team to support change management initiatives through clear, timely, and engaging communications.
Audience Segmentation:
Tailor communication strategies and messages to effectively reach diverse employee groups, including executives, office-based employees, remote workers, and those without access to devices.
Channel Management:
Own the digital engagement strategy, ensuring effective use of communication platforms (intranet, collaboration tools) to keep employees connected and informed, regardless of their location and work setup.
Partnership with HR and other internal businesses:
Work closely with the HR team to integrate employee engagement initiatives with talent development, diversity and inclusion efforts, and overall employee well-being programs.
Content Creation and Management:
Oversee the creation, curation, and distribution of internal communications content, ensuring consistency in messaging and alignment with organizational goals.
Data-Driven Insights:
Utilize employee feedback, surveys, and analytics to assess engagement levels and identify opportunities for improvement.
Leadership Engagement:
Partner with executive leadership and managers to foster an environment that supports open communication and collaboration.
Crisis Communication:
Support crisis communication activities to ensure timely and accurate information dissemination during critical incidents.
Continuous Improvement:
Stay abreast of industry trends and best practices in internal communications, employee engagement, and change management.
Writing:
Develop content for executives and other internal communication materials.
Influence:
Advocate for the importance of internal communications, influencing leaders and stakeholders to support ResMed’s internal communications efforts.
Team Leadership:
Effectively leads, manages, and inspires a high-performing team of communicators.
Lead and Manage Distribution Lists:
Ensure ResMed has an effective system for quickly developing distribution lists for communications.
Diversity, Equity, and Inclusion (DEI):
Collaborate with the DEI team to embed inclusive practices into all engagement activities.
Required Skills
Education: Bachelor’s degree in Communications, Public Relations, Journalism, Business Administration, or a related field.
10+ years of experience in internal communications, corporate communications, or related fields.
Proven experience developing and implementing digital and global internal communications strategies.
Offline Engagement: Ability to develop innovative ways to connect non-connected employees.
Diversity, Equity, and Inclusion (DEI): Experience collaborating with DEI teams.
Experience in change management communications.
Demonstrated experience managing a team of communicators.
Excellent written and verbal communication skills.
Ability to influence and collaborate effectively across all levels of the organization.
Strategic thinker with the ability to develop innovative communications programs.
Proficiency in managing multiple projects simultaneously.
Strong analytical skills to measure and evaluate the effectiveness of communications initiatives.
Crisis communication experience.
High level of cultural sensitivity.
Creative and forward-thinking, with a passion for continuous improvement.
Ability to thrive in a dynamic, evolving organization.
Strong ethical standards and commitment to upholding corporate values.
Preferred Qualifications
Advanced degree in related area; Accreditation in Public Relations (APR).
Communications experience working in healthcare or technology industries.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We offer holistic benefits packages, flexible work arrangements, and competitive salaries. This position qualifies for a comprehensive benefits package.
Individual pay decisions are based on various factors, such as the candidate’s geographic work location and relevant qualifications.
A reasonable estimate of the current base range for this position is:
$187,000 - $235,000 USD .
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive, and inspiring. If this sounds like the workplace for you, apply now!
#J-18808-Ljbffr