Customer Technical Support

Our client is seeking a Customer Technical Support Analyst to join their team. As a Customer Technical Support , you will be part of the IT department supporting customer service. The ideal candidate will have clear and concise communication skills, a minimum of 3 years of IT experience, and a minimum of 3 years of customer service experience which will align successfully in the organization. Job Title: Customer Technical Support Location: Detroit, MI What's the Job? Provide technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Install, configure, and maintain hardware and software. Assist in maintaining and updating documentation. Provide support for remote users. Assist in the development and implementation of new systems and procedures. What's Needed? Minimum of 3 years of IT experience is required. Minimum of 3 years of customer service experience is required. Clear and concise communication skills required. Local candidates only. What's in it for me? 1 year with extension Candidates for this role will be required to be ONSITE 5x a week Clear and concise communication skills required. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.