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TRAVELPORT INC.

zTPF File Support Engineer

TRAVELPORT INC., Atlanta, Georgia, United States, 30383


Job Description

zTPF File Support Engineer | Mainframe Platform & Systems Engineering | Remote, US

Travelport is a place of opportunity. It's our incredible team that makes our company great - our people drive our winning culture.

What's Travelport?

Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We're leading the change; we are the change.

We are on a mission to power the future of travel.

Come and be part of an organization that is committed to building a culture of inclusivity built upon a diverse workforce that is reflective of the communities in which we operate.

What does a great zTPF File Support Engineer do?

We are seeking a zTPF File Support Engineer. Our Systems Engineers support the stability of the zTPF complexes by providing advanced technical expertise and guidance for our zTPF platform, operating systems, and database. As a zTPF File Support Engineer, you will work to leverage past zTPF experience and grow your skill set with aspirations of a career as a zTPF subject matter expert. You will be responsible for advancing your zTPF File Support functional knowledge from novice to intermediate capabilities, steadily increasing your competences and value to the team. You will be expected to utilize all stages of the development, testing, and implementation life cycle, producing high quality results. The successful candidate will be a self-motivated, talented, analytical, proactive person who embraces team culture, growth, challenges, problem solving, and has a solid track record of delivering.

Responsibilities include:

Provide beginning to intermediate level zTPF File Support database and software development, testing, maintenance, and support capabilitiesLeverage prior zTPF databases, systems, applications, and/or operations experience as a solid basis for developing zTPF file support and operating system expertiseLeverage prior open systems experience and/or education for support of zTPF adjacent systems, utilities, and toolingDrive career growth toward high proficiency as a zTPF File Support Engineer with a deep commitment to receiving mentorship and on the job trainingDevelop, enhance, test, implement, and maintain the zTPF mainframe platform and database, including supporting software and utilities to meet Travelport's business requirementsMerge and test IBM operating system releases, integrate Travelport proprietary modifications, and maintain system management utilitiesTechnical support interface to Travelport customers for zTPF file support functionsDevelop understanding of relationships and impact between adjacent systems, as well as short and long-term impact of technical decisionsDemonstrate effective problem-solving and critical thinking skills, with knowledge of system dump viewing tools and analysisProvide operational and production support for Travelport zTPF systems, including third level escalation and problem resolution for production, pre-production, and testing environmentsProvide 24x7 on-call availability and support on a rotating basis with other team membersWho we are looking for in this role:

7 or more years of technology experience with 5 or more years of zTPF related experienceStrong technical aptitude with strong problem-solving and critical thinking skillsApplication level knowledge of the zTPF database, file system, operating system, and Assembler and C/C++ programming languagesAbility to navigate adjacent systems such as z/VM, z/Linux, and z/OSWorking knowledge of zTPF development and testing tools, such as zTPFGI, IBM Toolkit, maketpf, and VPARSKnowledge of zTPF File Support, including zTPFDF, Globals, Recoup and PDU, control program, or host communications a plusKnowledge of IBM Z hardware operation and/or architecture a plusKnowledge of modern zTPF capabilities a plus - DFDL, REST, Business Events, Kafka, Java, Encryption, and/or Jakarta MailAdditional programming language/technologies a plus - Java, REXX, OOREXX, Python, Perl, Linux Scripting (Bash, C Shell, Korn Shell, etc.), artificial intelligence and machine learningKnowledge of ITIL principles and processesSelf-motivated with ability to multi-task and embrace an ever-changing environment, competing priorities, and high expectations.Candidates will have proficient written and verbal communication skills, open to customer service engagement, and open to coaching, mentorship and productive feedback

Our ambition is to hire for potential not just experience, and you're likely to succeed if you:

Are always ready to give it your all and deliver high quality workAre excited to use your creativity and innovative thinking to try new thingsTake responsibility and own your workAre courageous and ambitious to challenge what's been done before

Benefits of working at Travelport

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives sixteen weeks of paid time off, and the non-birthing parent receives eight weeks of paid time off.

Salary Target/Range: $110,000 - $125,000

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Interested? We'd love for you to get in touch!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.