Instawork
Strategic Account Manager - Hotels
Instawork, San Francisco, California, United States, 94199
At Instawork, we're driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we're looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!
We have an immediate opening for an Account Manager, with a proven track record of success to join our rapidly growing team. Reporting to the Hotel Division leaderthis role serves as a critical member of the Account Management & Hotel Division team and is responsible for bringing our staffing solutions to the hospitality community in the assigned regions. As a Hotel Account Manager, you will manage a portfolio of top-tier assigned hotel customers, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.
What You'll Do
Develop and maintain strong relationships with accounts with a long-term partnership vision in mindOwn both growth and retention metrics for a portfolio of hotel customer accountsProvide daily support and service to clients, rallying internal resources to achieve and exceed client expectationsDemonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the businessMeet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenueIdentify, prioritize, and track progress towards key account metrics and annual quotaAbility to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on executionStay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadershipCollaborate with internal stakeholders across product, engineering, community operations, and financeRecurring trips to assigned regions monthly to conduct onsite visits with active hotel clients, and expanding network of property points of contact.Present to a wide audience of potential buyers including hotel executive committee members, department heads, hotel managers both in person and virtually50%+ Travel expectedWho Are You
3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales2+ Hotel supervisor or management experience in Rooms or Food & Beverage Operations is preferredConsistent achievement of sales goalsExcellent communication skills and a consultative approach to identifying problems and finding solutionsTakes ownership of problems and proactively seeks timely resolutionProficient in SalesforceAbility to play well with members of your team through collaboration and sharing of learned insightsPassion for Instawork and a strong motivation to maximize revenue and impact on the businessDrive and willingness to exceed expectations with a strong work ethicStrategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business resultsAn entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problemsBenefits Details:
The base salary for this position is $90,000 and eligible for $130,000 OTEThis position is eligible for equity in the form of stock optionsThis position is eligible for Instawork benefits, including:A variety of medical, dental, and vision plans with coverage beginning on the date of hireFlexible paid time offAt least 8 paid company holidays annuallyHome office stipendPhone stipendCommuter stipendSupplemental pay on qualified leavesEmployee health savings accounts (HSA) contributionFlexible spending plans401K planPerkspot - discount program through LumityA variety of factors are considered when determining someone's compensation including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above.
Instawork Values
Bias for Action
-- We are a growing team and an evolving product. We want a team of do'ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.Act Like an Owner
-- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.Always Be Learning
-- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team's learnings can compound and we can all improve, together.Empathy, Trust, Candor
-- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.
About Instawork
Founded in 2016, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country's top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for "Best Innovation" and one of the "Best Business Apps" by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.
For more information visit www.instawork.com
We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.
To learn more about our company values, please visit: https://info.instawork.com/about
Personnel Privacy Policy
We have an immediate opening for an Account Manager, with a proven track record of success to join our rapidly growing team. Reporting to the Hotel Division leaderthis role serves as a critical member of the Account Management & Hotel Division team and is responsible for bringing our staffing solutions to the hospitality community in the assigned regions. As a Hotel Account Manager, you will manage a portfolio of top-tier assigned hotel customers, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.
What You'll Do
Develop and maintain strong relationships with accounts with a long-term partnership vision in mindOwn both growth and retention metrics for a portfolio of hotel customer accountsProvide daily support and service to clients, rallying internal resources to achieve and exceed client expectationsDemonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the businessMeet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenueIdentify, prioritize, and track progress towards key account metrics and annual quotaAbility to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on executionStay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadershipCollaborate with internal stakeholders across product, engineering, community operations, and financeRecurring trips to assigned regions monthly to conduct onsite visits with active hotel clients, and expanding network of property points of contact.Present to a wide audience of potential buyers including hotel executive committee members, department heads, hotel managers both in person and virtually50%+ Travel expectedWho Are You
3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales2+ Hotel supervisor or management experience in Rooms or Food & Beverage Operations is preferredConsistent achievement of sales goalsExcellent communication skills and a consultative approach to identifying problems and finding solutionsTakes ownership of problems and proactively seeks timely resolutionProficient in SalesforceAbility to play well with members of your team through collaboration and sharing of learned insightsPassion for Instawork and a strong motivation to maximize revenue and impact on the businessDrive and willingness to exceed expectations with a strong work ethicStrategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business resultsAn entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problemsBenefits Details:
The base salary for this position is $90,000 and eligible for $130,000 OTEThis position is eligible for equity in the form of stock optionsThis position is eligible for Instawork benefits, including:A variety of medical, dental, and vision plans with coverage beginning on the date of hireFlexible paid time offAt least 8 paid company holidays annuallyHome office stipendPhone stipendCommuter stipendSupplemental pay on qualified leavesEmployee health savings accounts (HSA) contributionFlexible spending plans401K planPerkspot - discount program through LumityA variety of factors are considered when determining someone's compensation including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed above.
Instawork Values
Bias for Action
-- We are a growing team and an evolving product. We want a team of do'ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.Act Like an Owner
-- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.Always Be Learning
-- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team's learnings can compound and we can all improve, together.Empathy, Trust, Candor
-- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.
About Instawork
Founded in 2016, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country's top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for "Best Innovation" and one of the "Best Business Apps" by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.
For more information visit www.instawork.com
We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.
To learn more about our company values, please visit: https://info.instawork.com/about
Personnel Privacy Policy