Ross
Manager, HRIS
Ross, San Francisco, California, United States, 94199
GENERAL PURPOSE:
The HRIS Manager will be responsible for managing system operations, service delivery, and interactions with clients and vendors for the timekeeping portfolio of HR systems. This role will lead a team of HRIS professionals, lead technical projects, and assist in the development of our technology roadmap.
The HRIS Manager is responsible for overseeing and optimizing the organization's timekeeping portfolio, with a primary focus on supporting UKG timekeeping systems. This role requires a blend of technical expertise, project management skills, and HR knowledge to ensure efficient and accurate time tracking processes across the organization. This HRIS Manager role combines deep technical expertise in UKG systems with strong vendor management skills and the ability to optimize timekeeping processes. The ideal candidate will have experience in UKG system administration, implementation, integration management, and system enhancements to support organizational efficiency and compliance.
The HRIS Manager will manage ongoing service delivery, including the dispositioning, resolution, and escalation of user tickets for their portfolio of HR systems and partner with HR leadership to support and deliver technical system changes, upgrades, and enhancements. They will manage systems testing to ensure the integrity of sensitive data and contribute to HRIS strategic planning to support short and long-range Company goals.
The base salary range for this role is $117,500 - $192,950. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15 days/year, 15 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance.
ESSENTIAL FUNCTIONS:
• Manage and maintain UKG timekeeping systems, ensuring optimal performance and functionality
• Lead system implementation projects, including planning, execution, and post-implementation support
• Develop and implement timekeeping policies, procedures, and best practices
• Configure and enhance UKG systems to meet organizational needs and improve efficiency
• Manage system security, including user access controls, multi-factor authentication, and data encryption
• Oversee integrations between UKG systems and other HR and payroll platforms
• Conduct regular system audits to ensure data integrity and compliance with labor laws and company policies
• Generate and analyze timekeeping reports to identify trends and areas for improvement
• Lead training initiatives for end-users on timekeeping systems and processes
• Manage system upgrades, patches, and new feature implementations
• Collaborate with vendors and manage vendor relationships to ensure optimal system performance and support
• Track and adhere to compliance requirements Partner with vendors, IT, and HR leadership to identify and mitigate potential risks.
• Project Management and Initiatives:
o Evaluate operational effectiveness and develop business cases to prioritize process and system improvement initiatives.
o Lead assigned HRIS projects related to upgrades, enhancements, and new implementations: Manage requirements definition and design by defining business requirements and creating functional specifications and related documentation; manage User Acceptance Testing; support defect resolution.
o Ensure management is fully informed of risks, issues, challenges and contribute to design of solutions to address issues, mitigate risk, and support operations.
o Provide support for development of training to system users.
• Vendor Management: Maintain relationships and manage escalations with vendors and service providers for assigned portfolio of HR systems.
• Training and leadership:
o Provide leadership, coaching, development, and mentoring for team of analysts.
o Provide thought leadership on industry and technology trends, competitive benchmarks, and best practices.
o Effectively translate strategy, goals, and management philosophies into pragmatic and actionable deliverables.
COMPETENCIES:
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
• Communicates Effectively
• Building Effective Teams
• Ensures Accountability & Execution
• Manages Conflict
• Collaboration
• Developing Talent
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Bachelor's degree
• Minimum of 3 years of prior HRIS experience in a leadership role
• Experience with vendor management
• UKG System Administration: Experience in configuring, maintaining, and optimizing UKG Ready and UKG Pro systems
• Proven history of identifying and implementing timekeeping system enhancements to improve functionality and user experience
• Proven analytical and customer service skills
• Ability to interact with all levels of internal and external personnel
• Ability to exercise discretion with highly confidential information
• Ability to lead others by providing expertise, and to manage workload and delegate work to others
• Good communication skills, both verbal and written, with all levels of associates
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others.
Regular attendance also is a requirement of the position.
This position may be performed remotely anywhere within the United States. #LI-Remote
SUPERVISORY RESPONSIBILITIES:
Analyst and coordinator roles
DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The HRIS Manager will be responsible for managing system operations, service delivery, and interactions with clients and vendors for the timekeeping portfolio of HR systems. This role will lead a team of HRIS professionals, lead technical projects, and assist in the development of our technology roadmap.
The HRIS Manager is responsible for overseeing and optimizing the organization's timekeeping portfolio, with a primary focus on supporting UKG timekeeping systems. This role requires a blend of technical expertise, project management skills, and HR knowledge to ensure efficient and accurate time tracking processes across the organization. This HRIS Manager role combines deep technical expertise in UKG systems with strong vendor management skills and the ability to optimize timekeeping processes. The ideal candidate will have experience in UKG system administration, implementation, integration management, and system enhancements to support organizational efficiency and compliance.
The HRIS Manager will manage ongoing service delivery, including the dispositioning, resolution, and escalation of user tickets for their portfolio of HR systems and partner with HR leadership to support and deliver technical system changes, upgrades, and enhancements. They will manage systems testing to ensure the integrity of sensitive data and contribute to HRIS strategic planning to support short and long-range Company goals.
The base salary range for this role is $117,500 - $192,950. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15 days/year, 15 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance.
ESSENTIAL FUNCTIONS:
• Manage and maintain UKG timekeeping systems, ensuring optimal performance and functionality
• Lead system implementation projects, including planning, execution, and post-implementation support
• Develop and implement timekeeping policies, procedures, and best practices
• Configure and enhance UKG systems to meet organizational needs and improve efficiency
• Manage system security, including user access controls, multi-factor authentication, and data encryption
• Oversee integrations between UKG systems and other HR and payroll platforms
• Conduct regular system audits to ensure data integrity and compliance with labor laws and company policies
• Generate and analyze timekeeping reports to identify trends and areas for improvement
• Lead training initiatives for end-users on timekeeping systems and processes
• Manage system upgrades, patches, and new feature implementations
• Collaborate with vendors and manage vendor relationships to ensure optimal system performance and support
• Track and adhere to compliance requirements Partner with vendors, IT, and HR leadership to identify and mitigate potential risks.
• Project Management and Initiatives:
o Evaluate operational effectiveness and develop business cases to prioritize process and system improvement initiatives.
o Lead assigned HRIS projects related to upgrades, enhancements, and new implementations: Manage requirements definition and design by defining business requirements and creating functional specifications and related documentation; manage User Acceptance Testing; support defect resolution.
o Ensure management is fully informed of risks, issues, challenges and contribute to design of solutions to address issues, mitigate risk, and support operations.
o Provide support for development of training to system users.
• Vendor Management: Maintain relationships and manage escalations with vendors and service providers for assigned portfolio of HR systems.
• Training and leadership:
o Provide leadership, coaching, development, and mentoring for team of analysts.
o Provide thought leadership on industry and technology trends, competitive benchmarks, and best practices.
o Effectively translate strategy, goals, and management philosophies into pragmatic and actionable deliverables.
COMPETENCIES:
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
• Communicates Effectively
• Building Effective Teams
• Ensures Accountability & Execution
• Manages Conflict
• Collaboration
• Developing Talent
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Bachelor's degree
• Minimum of 3 years of prior HRIS experience in a leadership role
• Experience with vendor management
• UKG System Administration: Experience in configuring, maintaining, and optimizing UKG Ready and UKG Pro systems
• Proven history of identifying and implementing timekeeping system enhancements to improve functionality and user experience
• Proven analytical and customer service skills
• Ability to interact with all levels of internal and external personnel
• Ability to exercise discretion with highly confidential information
• Ability to lead others by providing expertise, and to manage workload and delegate work to others
• Good communication skills, both verbal and written, with all levels of associates
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others.
Regular attendance also is a requirement of the position.
This position may be performed remotely anywhere within the United States. #LI-Remote
SUPERVISORY RESPONSIBILITIES:
Analyst and coordinator roles
DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.