Rakuten Group, Inc.
Sr. Network Engineer
Rakuten Group, Inc., San Mateo, California, United States, 94409
Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Responsibilities
Network OperationsMaintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations.Coordinating computer network access and use.Performing disaster recovery operations and data backups when required.Monitoring/Troubleshooting/Documentation
Monitor network performance and maintain operational excellence for our corporate networksTroubleshoot, diagnose, and resolve hardware, software, and other network and system problems.Receive ticket from support desk and work with the customers and other engineers to get the problem fixed.Create and update technical diagramsProject Work
Participate in project work like office construction and complete projects independently with other stakeholders.Design, configure, and test networking software.Process improvementAnalyse the process and issues involved in the implementation of Rakuten corporate IT programs in the America region.
Build runbooks and lead automation efforts
Requirements
5 years or more experience in a network engineering roleBachelor's degree in information technology related field of study with a network engineering focus.Strong working experience with enterprise vendor solutions such as Cisco, PaloAlto, Juniper Mist or Aruba Silver Peak.Strong understanding of network technologies (LAN/WAN routing/switching, wireless, firewall and VPNs).Knowledge of application transport and network infrastructure protocols.Ability to create accurate network diagrams and documentation for design and planning network communication systems.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.A self-starter able to work independently but comfortable working in a team environment.Dependable and flexible when necessary.LAN and WAN experience.Basic knowledge and experience with UNIX and Windows based OS.Basic scripting skill on Python/PowerShell.Basic knowledge of automation tools.Ability to design network architecture coordinating with multi-national teams.Ability to test, evaluate new devices and technologies and publish reports and recommendations for management.Lead troubleshooting in the team with good analytical and problem-solving skills.Comfortable with mentoring Junior/Middle level engineerNetwork security experience and incident remediation skills a plusAny major network certifications a plus.
Five Principles for SuccessOur worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance
- Only be satisfied with complete success - KaizenPassionately Professional
- Take an uncompromising approach to your work and be determined to be the bestHypothesize - Practice - Validate - Shikumika
- Use the Rakuten Cycle to succeed in unknown territoryMaximize Customer Satisfaction
- The greatest satisfaction for our teams is seeing their customers smileSpeed!! Speed!! Speed!!
- Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $99,306.00 - $171,612.00 annually
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Responsibilities
Network OperationsMaintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations.Coordinating computer network access and use.Performing disaster recovery operations and data backups when required.Monitoring/Troubleshooting/Documentation
Monitor network performance and maintain operational excellence for our corporate networksTroubleshoot, diagnose, and resolve hardware, software, and other network and system problems.Receive ticket from support desk and work with the customers and other engineers to get the problem fixed.Create and update technical diagramsProject Work
Participate in project work like office construction and complete projects independently with other stakeholders.Design, configure, and test networking software.Process improvementAnalyse the process and issues involved in the implementation of Rakuten corporate IT programs in the America region.
Build runbooks and lead automation efforts
Requirements
5 years or more experience in a network engineering roleBachelor's degree in information technology related field of study with a network engineering focus.Strong working experience with enterprise vendor solutions such as Cisco, PaloAlto, Juniper Mist or Aruba Silver Peak.Strong understanding of network technologies (LAN/WAN routing/switching, wireless, firewall and VPNs).Knowledge of application transport and network infrastructure protocols.Ability to create accurate network diagrams and documentation for design and planning network communication systems.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.A self-starter able to work independently but comfortable working in a team environment.Dependable and flexible when necessary.LAN and WAN experience.Basic knowledge and experience with UNIX and Windows based OS.Basic scripting skill on Python/PowerShell.Basic knowledge of automation tools.Ability to design network architecture coordinating with multi-national teams.Ability to test, evaluate new devices and technologies and publish reports and recommendations for management.Lead troubleshooting in the team with good analytical and problem-solving skills.Comfortable with mentoring Junior/Middle level engineerNetwork security experience and incident remediation skills a plusAny major network certifications a plus.
Five Principles for SuccessOur worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance
- Only be satisfied with complete success - KaizenPassionately Professional
- Take an uncompromising approach to your work and be determined to be the bestHypothesize - Practice - Validate - Shikumika
- Use the Rakuten Cycle to succeed in unknown territoryMaximize Customer Satisfaction
- The greatest satisfaction for our teams is seeing their customers smileSpeed!! Speed!! Speed!!
- Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $99,306.00 - $171,612.00 annually