Galileo Co.
Senior Product Manager - Card Transaction Processing
Galileo Co., Salt Lake City, Utah, United States, 84193
Employee Applicant Privacy NoticeWho we are:Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at
https://www.galileo-ft.com/working-at-galileo .The role:We are seeking a
mid-level Product Manager
with expertise in
Card Transaction Processing
to join our team. The ideal candidate will have a solid understanding of card payment flows (authorization, clearing, and settlement), with good understanding of the disputes process and related tools (e.g., chargebacks, resolution platforms). You will work across departments to enhance our transaction processing capabilities, focusing on delivering seamless, secure, and compliant payment experiences.Key Responsibilities:Product Strategy & Roadmap:
Own the product life cycle for card transaction processing features, from ideation to execution, ensuring alignment with business goals and market demands.Card Transaction Expertise:
Collaborate with engineering to build and optimize processes around card authorizations, clearings, settlements, and refunds. Ensure high availability and performance of transaction processing.Cross-functional collaboration:
Work closely with engineering, compliance, legal, customer support, and external stakeholders (banks, processors) to implement product enhancements and ensure smooth project execution.Customer Feedback & Market Trends:
Gather and analyze feedback from customers, business stakeholders, and industry trends to identify opportunities for innovation in the card transaction processing space.Regulatory Compliance:
Ensure all card processing solutions are PCI-DSS compliant and adhere to network-specific regulations. Collaborate with dispute product managers and dispute operations to ensure compliance to regulations such as Reg E and Reg Z. Deeply understand card network rules (Visa, Mastercard, etc.), relevant tools, and platforms (e.g., Ethoca, Verifi) to minimize operational friction and loss.Product Performance & Data Analysis:
Track product KPIs, transaction performance, and customer usage to drive continuous improvement and innovation in transaction processing.
Qualifications:
3+ years
of experience as a Product Manager or relevant role, with specific experience in
card transaction processing
or payments.Strong understanding of the
disputes and chargeback process , including knowledge of tools such as Ethoca, Verifi, and network-specific dispute management platforms.Experience with
card networks
(Visa, Mastercard, etc.) and a solid grasp of the payment ecosystem.Familiarity with
authorization, clearing, settlement , and other card transaction lifecycle processes.Experience with
compliance
(PCI-DSS, card network rules) in the payments industry.Ability to work effectively with cross-functional teams, including engineering, operations, legal, and external partners.Analytical mindset
with the ability to interpret data and make data-driven decisions.Excellent verbal and written communication skills.
Preferred Skills:
Experience in
fintech
or the
payments
industry.Prior experience working with
dispute resolution platforms
(e.g., Verifi, Ethoca) and other card transaction processing tools.Familiarity with API-driven payment processing systems.
Compensation and BenefitsThe base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.
BenefitsTo view all of our comprehensiveand competitivebenefits, visit our Benefits at SoFi & Galileo page!
US-Based Base Compensation $124,800—$234,000 USD Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsGalileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal EmployeesIf you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
https://www.galileo-ft.com/working-at-galileo .The role:We are seeking a
mid-level Product Manager
with expertise in
Card Transaction Processing
to join our team. The ideal candidate will have a solid understanding of card payment flows (authorization, clearing, and settlement), with good understanding of the disputes process and related tools (e.g., chargebacks, resolution platforms). You will work across departments to enhance our transaction processing capabilities, focusing on delivering seamless, secure, and compliant payment experiences.Key Responsibilities:Product Strategy & Roadmap:
Own the product life cycle for card transaction processing features, from ideation to execution, ensuring alignment with business goals and market demands.Card Transaction Expertise:
Collaborate with engineering to build and optimize processes around card authorizations, clearings, settlements, and refunds. Ensure high availability and performance of transaction processing.Cross-functional collaboration:
Work closely with engineering, compliance, legal, customer support, and external stakeholders (banks, processors) to implement product enhancements and ensure smooth project execution.Customer Feedback & Market Trends:
Gather and analyze feedback from customers, business stakeholders, and industry trends to identify opportunities for innovation in the card transaction processing space.Regulatory Compliance:
Ensure all card processing solutions are PCI-DSS compliant and adhere to network-specific regulations. Collaborate with dispute product managers and dispute operations to ensure compliance to regulations such as Reg E and Reg Z. Deeply understand card network rules (Visa, Mastercard, etc.), relevant tools, and platforms (e.g., Ethoca, Verifi) to minimize operational friction and loss.Product Performance & Data Analysis:
Track product KPIs, transaction performance, and customer usage to drive continuous improvement and innovation in transaction processing.
Qualifications:
3+ years
of experience as a Product Manager or relevant role, with specific experience in
card transaction processing
or payments.Strong understanding of the
disputes and chargeback process , including knowledge of tools such as Ethoca, Verifi, and network-specific dispute management platforms.Experience with
card networks
(Visa, Mastercard, etc.) and a solid grasp of the payment ecosystem.Familiarity with
authorization, clearing, settlement , and other card transaction lifecycle processes.Experience with
compliance
(PCI-DSS, card network rules) in the payments industry.Ability to work effectively with cross-functional teams, including engineering, operations, legal, and external partners.Analytical mindset
with the ability to interpret data and make data-driven decisions.Excellent verbal and written communication skills.
Preferred Skills:
Experience in
fintech
or the
payments
industry.Prior experience working with
dispute resolution platforms
(e.g., Verifi, Ethoca) and other card transaction processing tools.Familiarity with API-driven payment processing systems.
Compensation and BenefitsThe base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.
BenefitsTo view all of our comprehensiveand competitivebenefits, visit our Benefits at SoFi & Galileo page!
US-Based Base Compensation $124,800—$234,000 USD Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsGalileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal EmployeesIf you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.