Logo
Fiserv

Business Analyst

Fiserv, Berkeley Heights, New Jersey, us, 07922


Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst

What does a successful Business Analyst do at Fiserv?

As a Business Analyst, you will drive initiatives associated with Fiserv’s core banking product, Signature, in support of one of Fiserv’s largest bank customers. You will work with a dedicated cross functional to deliver customized and standard Signature solutions.

What you will do:

Drive assigned projects and programs to ensure success by defining requirements.

Improve operations and processes using historical information and resources to achieve appropriate solutions.

Provide updates with the appropriate sponsors and stakeholders to ensure information is communicated effectively and efficiently.

With the use of dedicated and core teams, determines course of action to define requirements and solutions that will solve for complex bank issues.

Work with both onshore and offshore resources for identified projects.

Resolve problems and conflicts among projects.

What you will need to have:

Bachelor’s degree or a combination of work experience, education, and military experience.

5+ years of Fiserv Signature core platform experience.

3+ years of Business Analyst experience.

5+ years of experience in cross-functional project management in large technical organizations.

Travel required: 10% of the time.

Experience working with Data Centers, Disaster Recovery, Conversions, Implementations, client facing organizations, and product management.

What would be great to have:

Analytical skills required to determine cause and effect related to service delivery of complex bank solutions.

Understanding of support levels and severity as well as root cause analysis skills to determine resolution to problems when they arise.

Strong knowledge of banking domain a plus.

Strong knowledge of financial services industry.

Strong strategic thinking.

Excellent communication skills, including strong written and verbal communications, C-Level and group presentation skills.

Important information about this role:

We’re better together. This role is fully on-site.

To be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.

Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.

Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.

Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.

Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.

Advance your career with training, development, certification, and internal mobility opportunities.

Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.