Fiserv
Senior Manager, External Communications
Fiserv, Berkeley Heights, New Jersey, us, 07922
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Manager, External Communications
What does a successful Sr Manager External Communications do at Fiserv?
The Senior Manager, External Communications will be at the forefront of elevating the Fiserv brand. This dynamic leader will play a pivotal role in supporting our growth and safeguarding our reputation with compelling narratives and strategies to engage external stakeholders and build positive perceptions of our brand. Your voice and expertise will resonate worldwide.
What you will do:
Assist and execute strategic communications planning – proactively working across all aspects of our business to identify and shape external opportunities to build positive brand perceptions during key enterprise moments.
Deliver external communications plans and messaging to position Fiserv’s management team as thought leaders and equip our communications teams to amplify the company's success while mitigating any reputational risk.
Be part of crisis communication planning, training and response efforts, ensuring timely and accurate information dissemination.
Assist with our strategic agency partnerships – ensuring that all external communications leaders have the proper support to deliver on our strategic priorities.
What you will need to have:
Bachelor's degree in communications, Public Relations, Marketing or a related field
7+ years of an equivalent combination of educational background, communications experience, and/or military experience
B2C Marketing experience
Ability to travel up to 25% of the time and work weekends/evenings, as necessary
What would be great to have:
MBA or master's degree
International experience
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Manager, External Communications
What does a successful Sr Manager External Communications do at Fiserv?
The Senior Manager, External Communications will be at the forefront of elevating the Fiserv brand. This dynamic leader will play a pivotal role in supporting our growth and safeguarding our reputation with compelling narratives and strategies to engage external stakeholders and build positive perceptions of our brand. Your voice and expertise will resonate worldwide.
What you will do:
Assist and execute strategic communications planning – proactively working across all aspects of our business to identify and shape external opportunities to build positive brand perceptions during key enterprise moments.
Deliver external communications plans and messaging to position Fiserv’s management team as thought leaders and equip our communications teams to amplify the company's success while mitigating any reputational risk.
Be part of crisis communication planning, training and response efforts, ensuring timely and accurate information dissemination.
Assist with our strategic agency partnerships – ensuring that all external communications leaders have the proper support to deliver on our strategic priorities.
What you will need to have:
Bachelor's degree in communications, Public Relations, Marketing or a related field
7+ years of an equivalent combination of educational background, communications experience, and/or military experience
B2C Marketing experience
Ability to travel up to 25% of the time and work weekends/evenings, as necessary
What would be great to have:
MBA or master's degree
International experience
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.