Epsilon
Systems Administrator II | Exchange - Crystal City, VA
Epsilon, Arlington, Virginia, United States, 22201
Systems Administrator II | Exchange
Who is Epsilon:
Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.
Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.
Why work for Epsilon:
In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.
Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.
Where you’ll work:
You will work onsite in Crystal City, VA initially and then transition to onsite in Manassas, VA within the first year.
Our Customer’s Mission:
Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization within the United States Department of Defense. This DoD organization manages the resourcing, development and sustainment of one of our nation’s most coveted and capable platforms. Our role in this mission involves managing classified environments, supporting international partners and foreign military sales (FMS) clients, providing top-tier desk-side support, and offering adaptable enterprise infrastructure solutions. Our services, ranging from systems administration and network engineering to Information security and data center management, are essential to the mission's success, so we’re looking for team members who are committed to delivering excellence without compromise and who view customer service as a top priority.
An average day:
As Systems Administrator II | Exchange, you will be responsible for supporting the administration and maintenance of IT infrastructures, including domestic and international data centers, for a large federal enterprise effort. This role involves working with server environments, implementing security measures, and ensuring system performance. You will collaborate with senior administrators and other IT teams to support mission-critical systems and contribute to system improvements. Additionally, in this position you will:
Support the deployment, configuration, and maintenance of operating systems and applications.
Work with virtualization technologies, such as VMware and Hyper-V, to support virtual environments.
Implement basic security measures, including system hardening and routine patching.
Assist with managing storage solutions (SAN, NAS) and backup/recovery operations.
Participate in system upgrades, migrations, and disaster recovery activities.
Maintain documentation for system configurations, procedures, and standard operating guidelines.
Troubleshoot and resolve routine system issues and respond to service requests.
Collaborate with network, security, and application teams to ensure system compatibility and integration.
Provide input on system design and enhancements, contributing to the improvement of the overall infrastructure
Install, configure, and maintain Exchange Server infrastructure including Database Availability Groups (DAGs), while ensuring optimal performance and regular updates
Manage mailbox administration including database maintenance, user mailboxes, policies, quotas, and public folders
Implement and maintain email security measures including anti-spam/malware protection, SSL certificates, encryption, and security monitoring
Configure and maintain high availability solutions including DAG replication, backup/recovery procedures, and disaster recovery planning
Manage mail flow configuration including routing, transport rules, connectors, and troubleshooting delivery issues
Configure and maintain client access services including Outlook Web Access (OWA), mobile device access, and ActiveSync policies
Implement compliance and archiving solutions including legal hold procedures, eDiscovery requests, and journaling configurations
Plan and execute Exchange migrations, updates, and hybrid deployments while managing integration with Active Directory and third-party applications
Provide advanced technical support for Exchange-related issues while maintaining system documentation and training materials for support staff
Basic Qualifications:
As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
Bachelor's degree in Computer Science, Information Technology, or related field, plus 3+ years of Exchange Server administration and 2+ years of Windows Server administration experience
Desired Microsoft Exchange Server certification, plus at least one advanced certification (Microsoft 365 Messaging Administrator, MCSE Messaging, or Enterprise Administrator Expert)
Proven experience with Exchange Server core services including DAGs, mailbox management, transport services, client access, and high availability configuration
Strong knowledge of Windows Server infrastructure, Active Directory integration, DNS configuration, load balancing, and SSL certificate management
Demonstrated expertise in email security, including anti-spam/malware configuration, message encryption, compliance policies, eDiscovery, and data loss prevention
Proficiency in PowerShell scripting, Exchange troubleshooting, performance monitoring, backup/recovery, and log analysis
Experience with hybrid Exchange deployments, Office 365/Exchange Online integration, and email protocols (SMTP, IMAP, POP3)
Strong problem-solving and communication skills, with ability to manage projects and provide user support
Knowledge of mobile device management, message tracking, email archiving solutions, and third-party email tools
Other Requirements:
Must have an active Secret clearance with the ability to obtain a Top Secret with SCI eligibility or have an active Top Secret with SCI eligibility.
Will be subject to a federal background investigation.
Physical Demands and Working Conditions:
Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:
Prolonged periods of computer desk work.
Dexterity of hands and fingers to operate a computer keyboard and other computer components.
Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.
The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.
Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.
Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.
Maintain a professional emotional response when working with others.
Connect directly with your dedicated recruiter, Jeannine, on Epsilon’s careers page.
www.epsilon-inc.com/careers
Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.
Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.
If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .
#LI-DNP
Who is Epsilon:
Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.
Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.
Why work for Epsilon:
In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.
Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.
Where you’ll work:
You will work onsite in Crystal City, VA initially and then transition to onsite in Manassas, VA within the first year.
Our Customer’s Mission:
Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization within the United States Department of Defense. This DoD organization manages the resourcing, development and sustainment of one of our nation’s most coveted and capable platforms. Our role in this mission involves managing classified environments, supporting international partners and foreign military sales (FMS) clients, providing top-tier desk-side support, and offering adaptable enterprise infrastructure solutions. Our services, ranging from systems administration and network engineering to Information security and data center management, are essential to the mission's success, so we’re looking for team members who are committed to delivering excellence without compromise and who view customer service as a top priority.
An average day:
As Systems Administrator II | Exchange, you will be responsible for supporting the administration and maintenance of IT infrastructures, including domestic and international data centers, for a large federal enterprise effort. This role involves working with server environments, implementing security measures, and ensuring system performance. You will collaborate with senior administrators and other IT teams to support mission-critical systems and contribute to system improvements. Additionally, in this position you will:
Support the deployment, configuration, and maintenance of operating systems and applications.
Work with virtualization technologies, such as VMware and Hyper-V, to support virtual environments.
Implement basic security measures, including system hardening and routine patching.
Assist with managing storage solutions (SAN, NAS) and backup/recovery operations.
Participate in system upgrades, migrations, and disaster recovery activities.
Maintain documentation for system configurations, procedures, and standard operating guidelines.
Troubleshoot and resolve routine system issues and respond to service requests.
Collaborate with network, security, and application teams to ensure system compatibility and integration.
Provide input on system design and enhancements, contributing to the improvement of the overall infrastructure
Install, configure, and maintain Exchange Server infrastructure including Database Availability Groups (DAGs), while ensuring optimal performance and regular updates
Manage mailbox administration including database maintenance, user mailboxes, policies, quotas, and public folders
Implement and maintain email security measures including anti-spam/malware protection, SSL certificates, encryption, and security monitoring
Configure and maintain high availability solutions including DAG replication, backup/recovery procedures, and disaster recovery planning
Manage mail flow configuration including routing, transport rules, connectors, and troubleshooting delivery issues
Configure and maintain client access services including Outlook Web Access (OWA), mobile device access, and ActiveSync policies
Implement compliance and archiving solutions including legal hold procedures, eDiscovery requests, and journaling configurations
Plan and execute Exchange migrations, updates, and hybrid deployments while managing integration with Active Directory and third-party applications
Provide advanced technical support for Exchange-related issues while maintaining system documentation and training materials for support staff
Basic Qualifications:
As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
Bachelor's degree in Computer Science, Information Technology, or related field, plus 3+ years of Exchange Server administration and 2+ years of Windows Server administration experience
Desired Microsoft Exchange Server certification, plus at least one advanced certification (Microsoft 365 Messaging Administrator, MCSE Messaging, or Enterprise Administrator Expert)
Proven experience with Exchange Server core services including DAGs, mailbox management, transport services, client access, and high availability configuration
Strong knowledge of Windows Server infrastructure, Active Directory integration, DNS configuration, load balancing, and SSL certificate management
Demonstrated expertise in email security, including anti-spam/malware configuration, message encryption, compliance policies, eDiscovery, and data loss prevention
Proficiency in PowerShell scripting, Exchange troubleshooting, performance monitoring, backup/recovery, and log analysis
Experience with hybrid Exchange deployments, Office 365/Exchange Online integration, and email protocols (SMTP, IMAP, POP3)
Strong problem-solving and communication skills, with ability to manage projects and provide user support
Knowledge of mobile device management, message tracking, email archiving solutions, and third-party email tools
Other Requirements:
Must have an active Secret clearance with the ability to obtain a Top Secret with SCI eligibility or have an active Top Secret with SCI eligibility.
Will be subject to a federal background investigation.
Physical Demands and Working Conditions:
Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:
Prolonged periods of computer desk work.
Dexterity of hands and fingers to operate a computer keyboard and other computer components.
Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.
The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.
Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.
Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.
Maintain a professional emotional response when working with others.
Connect directly with your dedicated recruiter, Jeannine, on Epsilon’s careers page.
www.epsilon-inc.com/careers
Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.
Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.
If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .
#LI-DNP