County of Riverside
IT Systems Administrator III
County of Riverside, Perris, California, United States, 92571
ABOUT THE POSITION
The Riverside County Fire Department seeks an experienced IT Systems Administrator III to design and implement data computing hardware and software platforms in a public safety environment.
The incumbent will design, install, configure, and maintain computer systems, servers, networking, and security equipment; develop software images for field deployment; and create repair procedures and documentation. They will also manage the department's wide area network (WAN) and MPLS infrastructure, support routers, switches, firewalls, storage area networks, and enterprise storage platforms. The role involves working with state and local agencies to design and implement secure, interoperable networks and systems, as well as developing and maintaining system backup/restore procedures, disaster recovery processes, performance tuning, writing technical documentation, recommending hardware/software solutions, and implementing large-scale datacenter solutions.
Competitive candidates must exercise a high degree of independent judgment and provide project oversight to subordinate staff while leading projects. The ideal candidate will have extensive experience performing the full scope of IT system administrator duties.
The following experience is highly desired: Fire or public safety experience, working with mobile data computers, using private APNs and private radio data systems, utilizing remote deployment tools and scripting to manage systems, and managing and supporting enterprise-grade routers, switches, firewalls, storage area networks, enterprise storage platforms, SD-WAN infrastructure, hypervisor platforms, server operating systems, and mobile device management solutions.
This position requires standby duty shifts on a rotational basis for after-hours support, including nights, weekends, and holidays. Telecommuting is not an option; this role requires in-office work.
Meet the Team!The Riverside County Fire Department is one of California's largest integrated, cooperative, regional fire protection organizations. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 19 partner agencies and 1 community service district. The Department has five core values: Leadership, Competence, Integrity, Safety, and Customer Service.
EXAMPLES OF ESSENTIAL DUTIES
• Determine hardware and operating system resource requirements.
• Plan and implement hardware installation and upgrades; maintain physical technical infrastructure, directories, and system documentation; plan and implement operating system and application upgrades.
• Monitor resource use, and tailor and tune to ensure optimal performance and reliability.
• Conduct analysis of network and system management, capacity planning, fault tolerance, and disaster recovery.
• Develop utility programs and shell scripts (e.g., backup, security); evaluate software; assist with application testing.
• Develop system security and firewall requirements based on industry standards and management preferences; plan and implement systems backups, coordinating recoveries, including offsite disaster recovery.
• Research, evaluate, and test proposed products, product versions, and systems solutions; coordinate design, installation, and support activities with application vendors.
• Evaluate conformance of system security and database integration requirements with County standards.
MINIMUM QUALIFICATIONS
Education : Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full time experience.)
Experience : Four years of successful journey level IT system analysis related experience, one year of which included either lead level duties or technically advanced IT job-related work. (One year as an IT Systems Administrator II will satisfy the one year of lead or technically advanced experience requirement.)
Knowledge of : The principles, methods, and techniques used in the course of work for the IT Systems Administrator series; principles and techniques applied to IT devices, applications, and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval is preferred for higher-level classes.
Ability to : Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.
Required IT-Related Skills : Support of mainframe, stand-alone or single platform computer environment; use of OS software; use of system management software; use of back up and recovery utilities.
Preferred IT-Related Skills : Support of a networked, multi-user, or single platform mid-range (e.g., UNIX/NT/VMS) system; use of OEM, third party tools, and native scripts/languages to perform upgrades, tuning and security administration.
SUPPLEMENTAL INFORMATION
This recruitment is open to all applicants.
For specific questions regarding this position, contact Ebelyn Skinner at eskinner@rivco.org.
________________________________________________________________________________________
APPLICATION INFORMATION
Veteran's PreferenceThe County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies
Reasonable AccommodationsThe County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Proof of EducationIf using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Equal Opportunity EmployerThe County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-EmploymentAll employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary PeriodAs an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General InformationCurrent County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).Tier I
(Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.Tier II
(Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.Tier III
(PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013.
Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
The Riverside County Fire Department seeks an experienced IT Systems Administrator III to design and implement data computing hardware and software platforms in a public safety environment.
The incumbent will design, install, configure, and maintain computer systems, servers, networking, and security equipment; develop software images for field deployment; and create repair procedures and documentation. They will also manage the department's wide area network (WAN) and MPLS infrastructure, support routers, switches, firewalls, storage area networks, and enterprise storage platforms. The role involves working with state and local agencies to design and implement secure, interoperable networks and systems, as well as developing and maintaining system backup/restore procedures, disaster recovery processes, performance tuning, writing technical documentation, recommending hardware/software solutions, and implementing large-scale datacenter solutions.
Competitive candidates must exercise a high degree of independent judgment and provide project oversight to subordinate staff while leading projects. The ideal candidate will have extensive experience performing the full scope of IT system administrator duties.
The following experience is highly desired: Fire or public safety experience, working with mobile data computers, using private APNs and private radio data systems, utilizing remote deployment tools and scripting to manage systems, and managing and supporting enterprise-grade routers, switches, firewalls, storage area networks, enterprise storage platforms, SD-WAN infrastructure, hypervisor platforms, server operating systems, and mobile device management solutions.
This position requires standby duty shifts on a rotational basis for after-hours support, including nights, weekends, and holidays. Telecommuting is not an option; this role requires in-office work.
Meet the Team!The Riverside County Fire Department is one of California's largest integrated, cooperative, regional fire protection organizations. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 19 partner agencies and 1 community service district. The Department has five core values: Leadership, Competence, Integrity, Safety, and Customer Service.
EXAMPLES OF ESSENTIAL DUTIES
• Determine hardware and operating system resource requirements.
• Plan and implement hardware installation and upgrades; maintain physical technical infrastructure, directories, and system documentation; plan and implement operating system and application upgrades.
• Monitor resource use, and tailor and tune to ensure optimal performance and reliability.
• Conduct analysis of network and system management, capacity planning, fault tolerance, and disaster recovery.
• Develop utility programs and shell scripts (e.g., backup, security); evaluate software; assist with application testing.
• Develop system security and firewall requirements based on industry standards and management preferences; plan and implement systems backups, coordinating recoveries, including offsite disaster recovery.
• Research, evaluate, and test proposed products, product versions, and systems solutions; coordinate design, installation, and support activities with application vendors.
• Evaluate conformance of system security and database integration requirements with County standards.
MINIMUM QUALIFICATIONS
Education : Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full time experience.)
Experience : Four years of successful journey level IT system analysis related experience, one year of which included either lead level duties or technically advanced IT job-related work. (One year as an IT Systems Administrator II will satisfy the one year of lead or technically advanced experience requirement.)
Knowledge of : The principles, methods, and techniques used in the course of work for the IT Systems Administrator series; principles and techniques applied to IT devices, applications, and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval is preferred for higher-level classes.
Ability to : Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.
Required IT-Related Skills : Support of mainframe, stand-alone or single platform computer environment; use of OS software; use of system management software; use of back up and recovery utilities.
Preferred IT-Related Skills : Support of a networked, multi-user, or single platform mid-range (e.g., UNIX/NT/VMS) system; use of OEM, third party tools, and native scripts/languages to perform upgrades, tuning and security administration.
SUPPLEMENTAL INFORMATION
This recruitment is open to all applicants.
For specific questions regarding this position, contact Ebelyn Skinner at eskinner@rivco.org.
________________________________________________________________________________________
APPLICATION INFORMATION
Veteran's PreferenceThe County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies
Reasonable AccommodationsThe County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability
Proof of EducationIf using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Equal Opportunity EmployerThe County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-EmploymentAll employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary PeriodAs an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General InformationCurrent County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).Tier I
(Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.Tier II
(Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.Tier III
(PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013.
Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following:A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.