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Seaworld

Manager, Food & Beverage

Seaworld, Tampa, Florida, United States, 33612


Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

You will help lead and inspire a team to deliver great guest experiences from the get-go. You will model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:

Supervise, train, and counsel AmbassadorsPerform the job duties you're supervisingMaintain a clean and safe environment for all team members, guests, and animalsDevelop team members through training, feedback and coachingEnsure compliance with all relevant regulations and policiesAssist leadership with supervision of planning, directing, and organizational needs of the department with a focus in Catering, Special Events and Consumer Events & FestivalsRespond to guest and team member needsAssists leadership with employees scheduling, training, food ordering and equipment

What it takes to succeed:

At least 18 years of ageAt least 1 year of experience in the food and beverage industry or similar high volume leadership capacityAble to lead and develop ambassadors in daily job taskA role model for SEA safety, guest service, attendance, cleanliness and wardrobe standardsAble to work with and lead ambassadors in areas that sell and serve alcohol.A valid Driver's license and ability to meet company driving guidelines preferredAble to complete a Food Safety Manager certification and pass the examLift, carry, push and pull up to 50lbs. on a frequent basis.Position engages in extensive walking and standing throughout work shiftFrequent bending from waist to floor, kneeling, squatting, simple hand grasping work and fine hand manipulation (computer work/typing, writing).Occasional overhead reaching and climbing stairs and laddersWork both indoors and outdoors, exposed to a variety of weather conditionsPerform all cleaning duties, including use of cleaning chemicalsAble to work a flexible schedule (Includes: Weekends, holidays, catering events and evening hours)Flexible in work locations as placement will depend on business needs and career development opportunities

The perks of the position:Paid Time OffComplimentary Park Tickets and PassesPark Discounts on Food and MerchandiseMedical, Dental, and Vision Insurance401K Retirement planVoluntary InsuranceLife InsuranceDisability BenefitsTuition ReimbursementDependent and Health Care Flexible Spending AccountsEmployee Assistance ProgramLegal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.