EMEA Field Application Engineer Manager

⚡️ Why Altium?Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before. Constant innovation has created a transformative technology, unique in its spaceMore than 30,000 companies and 100,000 electronics engineers worldwide use AltiumWe are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industryMID-MARKET SALES: WE BRING THE SOFTWARE. YOU BRING THE GRIT.Altium’s mission to dominate the electronic design software industry is in full force, and our hard-driving Mid-Market Sales team is where the most intense action takes place. As part of Mid-Market Sales, you’ll be a key player on Altium’s championship team of fast-paced, high-volume selling. With our proven sales process and disciplined Stop-at-Nothing execution, Altium has achieved double-digit revenue growth nine out of the last ten years. For high-performers who help drive it even higher, your career potential is nearly unlimited. YOU THRIVE ON THE INTENSITY OF HIGH-VOLUME SALESThe FAE Manager will lead and manage a team of Field Applications Engineers, supporting them in every way possible but also driving hard to ensure exceptional pre- and post-sales technical support that locks in long-term customer loyalty. This role requires equal amounts of technical expertise in electronics design and the kind of leadership skills that inspire the team to drive customer satisfaction and team success beyond the expected. Key Responsibilities: Lead, mentor, and develop a team of Field Applications Engineers that sets the industry standard for product expertise and customer supportSet performance goals, conduct reviews, and provide constructive feedback that brings out the best the team has to offerOversee the technical support the FAE team provides to customers during the pre-sales and post-sales processEnsure the team delivers fast and effective solutions to technical issuesAct as an escalation point for complex technical problems and work directly with customers as neededSupport the sales team in technical presentations, demonstrations, and proposal preparationsWork closely with marketing to provide technical insights for product positioning and messagingMaintain deep knowledge of Altium’s product offerings and industry trendsEnsure the FAE team is continually and rigorously trained for constant expertise on our latest product features and best practicesFind every opportunity to implement process improvements that make the FAE team as efficient and effective as possibleDevelop and maintain documentation for technical processes and solutionsBe ready to travel as required to meet with customers and support the sales team THE AMBITION TO SEIZE BIG CHALLENGES, THE DISCIPLINE TO SEE THEM THROUGH Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field. Advanced degree preferred.7+ years of experience in electronics design or a related technical field3+ years of experience in a leadership or management roleStrong understanding of electronics design, PCB design, and relevant software tools (e.g., Altium Designer)Ability to troubleshoot complex technical issues and develop innovative solutions UK Benefits Private health insurance including dental coverage Pension scheme with company match up to 9% nilo.health + Calm App, mental health and wellbeing support Professional development support Employee referral and employee-of-the-month programs 28 days' holiday + public holidays and special leave Home internet and remote working allowance Flexible working arrangements available based on role and location Enhanced family and special leave Corporate membership rates with national gyms Free lunch, snacks, and drinks in the office Electric car charging stations, free office parking, bicycle, and scooter storage What Matters to Us Big-thinking in pursuit of purposeDiversity of thoughtCourage of convictionTransparency of intentIngenuity of ANDAgility in actionAdaptability of approachGrit in pursuit of mission Also, we would like you to knowWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Learn more about why a career at Altium is an opportunity like no other: ✈️ Altium Benefits: Are you already an Altium employee?Please apply directly through our If you have questions, please contact HR.