Fiserv
Vice President, Associate Communications
Fiserv, Alpharetta, Georgia, United States, 30239
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Vice President, Associate Communications
What does a successful Vice President, Associate Communications do at Fiserv?
The Vice President, Associate Communications will play a critical role in shaping our culture, elevating brand awareness, and inspiring Fiserv associates globally to engage as brand ambassadors. As the leader of this team, you will build a modern center of excellence to deliver a compelling internal narrative, campaigns and content for key enterprise moments fueled by an exciting, new employee ambassador program. Your voice will resonate worldwide in advancing the Fiserv culture and brand.
What you will do:
Serve as a strategic advisor on associate communications to our management team, Head of Communications and Chief Brand, Marketing and Communications Officer.
Create an associate communications strategy that thoughtfully leverages the voices of our leaders and engages associates in key enterprise and initiatives with plans that can be implemented across our global team.
Develop, launch and scale an employee ambassador program that inspires and engages and Fiserv associates in promoting our brand externally.
Drive the development of a compelling narrative and stories that highlight our brand, business strategy and performance priorities across a modern set of channels designed to reach and engage Fiserv associates where they are.
Partner with the Fiserv management team and key leaders to develop and lead a year-round focus on our culture and associate engagement.
Serve as the Fiserv lead on internal change initiatives.
Proactively identify opportunities to enhance associate communication backed by proactive analysis and measurement of our strategy, plans and channels.
What you will need to have:
Bachelor's degree in Communications, Public Relations, Marketing or a related field
12 years of an equivalent combination of educational background, communications experience, and/or military experience
7+ years' experience managing a team
Corporate Communications experience
What would be great to have:
MBA or master's degree
International experience
#LI-VA1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Vice President, Associate Communications
What does a successful Vice President, Associate Communications do at Fiserv?
The Vice President, Associate Communications will play a critical role in shaping our culture, elevating brand awareness, and inspiring Fiserv associates globally to engage as brand ambassadors. As the leader of this team, you will build a modern center of excellence to deliver a compelling internal narrative, campaigns and content for key enterprise moments fueled by an exciting, new employee ambassador program. Your voice will resonate worldwide in advancing the Fiserv culture and brand.
What you will do:
Serve as a strategic advisor on associate communications to our management team, Head of Communications and Chief Brand, Marketing and Communications Officer.
Create an associate communications strategy that thoughtfully leverages the voices of our leaders and engages associates in key enterprise and initiatives with plans that can be implemented across our global team.
Develop, launch and scale an employee ambassador program that inspires and engages and Fiserv associates in promoting our brand externally.
Drive the development of a compelling narrative and stories that highlight our brand, business strategy and performance priorities across a modern set of channels designed to reach and engage Fiserv associates where they are.
Partner with the Fiserv management team and key leaders to develop and lead a year-round focus on our culture and associate engagement.
Serve as the Fiserv lead on internal change initiatives.
Proactively identify opportunities to enhance associate communication backed by proactive analysis and measurement of our strategy, plans and channels.
What you will need to have:
Bachelor's degree in Communications, Public Relations, Marketing or a related field
12 years of an equivalent combination of educational background, communications experience, and/or military experience
7+ years' experience managing a team
Corporate Communications experience
What would be great to have:
MBA or master's degree
International experience
#LI-VA1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.