Boscov's
Chief Information Officer
Boscov's, Bernville, Pennsylvania, United States, 19506
Chief Information Officer (CIO)Position SummaryReporting to the CFO, the Chief Information Officer (CIO) will lead our company's IT strategy, driving innovation and competitive advantage through technology. This role requires experience with navigating a complex environment where both legacy home-grown systems co-exist with newer technologies.Key ResponsibilitiesStrategic LeadershipCollaborate with all executive stakeholders (E-Commerce, HR, Finance, Store/DC/Call Center Operations, Merchandising) to establish and implement IT roadmaps that promote revenue generation, operational efficiency and complianceBalance maintenance of critical legacy systems with driving innovationDesign, scope, socialize, prioritize and execute a thoughtful IT Modernization strategy. This would incorporate all facets of IT organization, infrastructure, security and applicationsDigital TransformationLead the transition from mainframe to cloud technologies, decreasing our reliance on a narrowing labor market while capitalizing on enhanced capabilitiesEnhance data analytics capabilities to improve decision-making across the organizationExplore AI/ML solutions to optimize inventory management, supply chain, and customer insightsTeam LeadershipLeading a group of approximately 80 team members, the CIO will have direct leadership of 4 technical leaders and 2 administrative team membersDevelop talent acquisition and retention strategies to build a team capable of supporting both legacy and modern systemsFoster a culture of innovation, goal setting, accountability, agility, and continuous learningSecurity and ComplianceAlong with the CISO, continuous evaluation of vulnerabilities and identification of remediation and enhancements to protect the companyEnsure compliance with relevant data protection regulations (e.g., PCI, CCPA)Develop and maintain disaster recovery and business continuity plansVendor and Stakeholder ManagementManage relationships with technology vendorsCommunicate IT strategy and progress to the board of directors and other key stakeholdersQualificationsExperience15+ years of progressive IT leadership experience, with at least 5 years in a senior executive roleProven track record of successful large-scale application implementations and technology transformations, preferably in retail or a related industryExperience managing both mainframe and cloud-based systemsStrong background in controls, change management, data analytics, AI/ML implementation, and cybersecurityTechnical SkillsDeep understanding of the IBM mainframe technologies (e.g., COBOL, CICS, DB2) and third party software tools (e.g, BMC, ASG)Deep understanding of IBM mid-range and Microsoft Intel platformsExpertise in cloud platforms (e.g., AWS, Azure, Google Cloud)Knowledge of progressive development methodologies (e.g., Agile, DevOps)Familiarity with retail-specific technologies (e.g., POS and Omni Channel systems, inventory management, supply chain software)Certifications (Preferred)Governance of Enterprise IT (CGEIT)Certified Chief Information Officer (CCIO)TOGAF or equivalent enterprise architecture certificationCloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Certified)ITIL v4 Foundation or higherRelevant cybersecurity certifications (e.g., CRISC, CISSP, CISM)Soft SkillsExceptional leadership and change management abilitiesStrong communication skills, able to articulate complex technical concepts to non-technical stakeholdersStrategic thinking and problem-solving skillsAbility to thrive in a fast-paced, constantly evolving environmentIndustry KnowledgeDeep understanding of retail industry dynamics and inherent challengesFamiliarity with omni-channel retail strategies and technologiesKnowledge of retail-specific regulations and compliance requirementsKey Performance Indicators (KPIs)The successful candidate will be measured on the following KPIs:Successful migration of critical systems to the cloud or other optimized platforms while retiring existing technology (measured by percentage of systems migrated and adherence to timeline and budget)Improvement in system performance and reliability (e.g., reduced downtime, improved response times)Cost savings achieved through infrastructure optimizationEnhancement of customer experience through technology innovationsImprovements in cybersecurity posture and reduction in security incidentsEmployee satisfaction and retention rates within the IT teamThis role presents a unique opportunity to lead a strong leadership team in a $1 billion retail organization, blending the stability of an established company with the excitement of technology modernization and transformation.BenefitsAt Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a member of our Leadership team, you will be eligible to receive:Weekly PayMedical, Dental, Vision coverageImmediate eligibility for 401(k) with company matchCompany paid life insuranceVoluntary STD/LTDPaid VacationsLiberal Employee DiscountsMuch More!Work where people love to shop!Equal Opportunity Employer