Amherst College
Assistant Director of Dining Services
Amherst College, Amherst, Massachusetts, us, 01002
Assistant Director of Dining Services
Amherst CampusFull TimeJR5550
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Assistant Director of Dining Services position. The Assistant Director of Dining Services is a full-time, year-round position, starting at $105,000 per year - commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
Amherst College is seeking a dynamic and experienced candidate for the Assistant Director of Dining Services position to assist in leading and managing residential and retail dining operations. The Assistant Director will be responsible for ensuring the delivery of excellence in residential and retail food services to the diverse Amherst College community, ensuring excellent customer service, managing systems, and technology, collaborating across the College, and fostering a positive workplace for all dining staff. This role involves strategic planning, financial management, and oversight of daily operations, with a focus on excellence in operations, sustainability, innovation and industry advancements, and nutritional excellence. This position actively supports the mission and priorities of the College and upholds and advances the mission, vision, and values in delivering an Amherst College dining experience.
Summary of Responsibilities:
Leadership and ManagementLead, mentor, and supervise a diverse team of dining services professionals
Foster a collaborative and inclusive work environment that celebrates individuals for their unique talents and abilities
Develop and implement training programs and reporting to enhance staff skills and performance
Operational Oversight
Oversee daily operations of all dining facilities
Ensure compliance with health, safety, and sanitation standards
Implement and maintain efficient operational procedures and systems
Ensure operations maintain standards of excellence in all operations
Collaborate with campus partners to maintain and proactively address facilities and operational maintenance needs
Track and monitor metrics for defining success
Financial Management
Support the development and manage the operational components of the dining services budget, including cost control, revenue generation, and financial reporting
Monitor financial performance and implement strategies to achieve financial goals
Engage and ensure financial transparency and acumen at all levels of the organization
Customer Service and Amherst College Dining Experience
Ensure high levels of customer satisfaction through excellent service, food delivery, and engagement
Gather and analyze feedback to continuously improve the dining experience
Plan and execute special events, themed dining experiences, and seasonal enhancements to the dining experience
Promote and implement sustainable practices in dining operations, including waste reduction, local sourcing, and energy conservation
Collaborate with campus partners on initiatives and efforts
Stay current with industry trends and introduce innovative dining concepts that contribute to college goals for carbon neutrality by 2030
Collaborate with campus stakeholders to support wellness and nutritional initiatives
Strategic Planning
Assist in the development, implementation, and evaluation of the dining strategic plans
Align dining operations with the college and department's mission, vision, and strategic goals
Participate in campus planning and development projects related to dining services
Schedule
This position works a varied schedule to include nights, weekends, and holidays as needed
This position is considered essential and critical for college operations and reports to work at times when the college is closed or impacted by weather or other emergency situations
Qualifications:
Required
Bachelor's Degree in Hospitality Management, Business Administration, or a related field
Minimum of 5-7 years of progressive experience in food service management, with at least 5 years in a leadership role
Equivalent work experience in lieu of minimum education and related experience; 10 plus years with similar duties and responsibilities
Strong knowledge of food safety regulations, nutrition, and culinary trends
Proven ability to manage budgets, financial performance, and cost control
Excellent leadership, communication, and interpersonal skills
Servsafe Manager (Proctor and Instructor Certification Preferred), Allertrain Allergen, Choke Saver, and TIPS certified (or completion of all within three months)
Possess and maintain a current motor vehicle license and credentialing through the Five Colleges Consortium
Advanced skills in Microsoft Office and Google Suite of Applications
Working knowledge of Meal Plan Management Software, Micros or Agilysys Point of Sale Management, Food Menu and Signage Software, and Workday or similar
Ability to work in diverse kitchen environments that frequently vary between hot, cold, humid, etc., and around cooking and food production equipment. Work outdoors as needed
Pre-employment physical/lift test
Commitment to working with a diverse and inclusive community
Experience championing diversity and/or inclusion initiatives
Preferred
Higher education dining
Marketing and communications
Meal Plan Management
Advanced planning and experience working in an academic year-style program
Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.
Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.
Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs.
Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.
(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Assistant-Director-of-Dining-Services_JR5550
jeid-4b67c6ba78076b42b2811f3d2b2c1508
Amherst CampusFull TimeJR5550
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Assistant Director of Dining Services position. The Assistant Director of Dining Services is a full-time, year-round position, starting at $105,000 per year - commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
Amherst College is seeking a dynamic and experienced candidate for the Assistant Director of Dining Services position to assist in leading and managing residential and retail dining operations. The Assistant Director will be responsible for ensuring the delivery of excellence in residential and retail food services to the diverse Amherst College community, ensuring excellent customer service, managing systems, and technology, collaborating across the College, and fostering a positive workplace for all dining staff. This role involves strategic planning, financial management, and oversight of daily operations, with a focus on excellence in operations, sustainability, innovation and industry advancements, and nutritional excellence. This position actively supports the mission and priorities of the College and upholds and advances the mission, vision, and values in delivering an Amherst College dining experience.
Summary of Responsibilities:
Leadership and ManagementLead, mentor, and supervise a diverse team of dining services professionals
Foster a collaborative and inclusive work environment that celebrates individuals for their unique talents and abilities
Develop and implement training programs and reporting to enhance staff skills and performance
Operational Oversight
Oversee daily operations of all dining facilities
Ensure compliance with health, safety, and sanitation standards
Implement and maintain efficient operational procedures and systems
Ensure operations maintain standards of excellence in all operations
Collaborate with campus partners to maintain and proactively address facilities and operational maintenance needs
Track and monitor metrics for defining success
Financial Management
Support the development and manage the operational components of the dining services budget, including cost control, revenue generation, and financial reporting
Monitor financial performance and implement strategies to achieve financial goals
Engage and ensure financial transparency and acumen at all levels of the organization
Customer Service and Amherst College Dining Experience
Ensure high levels of customer satisfaction through excellent service, food delivery, and engagement
Gather and analyze feedback to continuously improve the dining experience
Plan and execute special events, themed dining experiences, and seasonal enhancements to the dining experience
Promote and implement sustainable practices in dining operations, including waste reduction, local sourcing, and energy conservation
Collaborate with campus partners on initiatives and efforts
Stay current with industry trends and introduce innovative dining concepts that contribute to college goals for carbon neutrality by 2030
Collaborate with campus stakeholders to support wellness and nutritional initiatives
Strategic Planning
Assist in the development, implementation, and evaluation of the dining strategic plans
Align dining operations with the college and department's mission, vision, and strategic goals
Participate in campus planning and development projects related to dining services
Schedule
This position works a varied schedule to include nights, weekends, and holidays as needed
This position is considered essential and critical for college operations and reports to work at times when the college is closed or impacted by weather or other emergency situations
Qualifications:
Required
Bachelor's Degree in Hospitality Management, Business Administration, or a related field
Minimum of 5-7 years of progressive experience in food service management, with at least 5 years in a leadership role
Equivalent work experience in lieu of minimum education and related experience; 10 plus years with similar duties and responsibilities
Strong knowledge of food safety regulations, nutrition, and culinary trends
Proven ability to manage budgets, financial performance, and cost control
Excellent leadership, communication, and interpersonal skills
Servsafe Manager (Proctor and Instructor Certification Preferred), Allertrain Allergen, Choke Saver, and TIPS certified (or completion of all within three months)
Possess and maintain a current motor vehicle license and credentialing through the Five Colleges Consortium
Advanced skills in Microsoft Office and Google Suite of Applications
Working knowledge of Meal Plan Management Software, Micros or Agilysys Point of Sale Management, Food Menu and Signage Software, and Workday or similar
Ability to work in diverse kitchen environments that frequently vary between hot, cold, humid, etc., and around cooking and food production equipment. Work outdoors as needed
Pre-employment physical/lift test
Commitment to working with a diverse and inclusive community
Experience championing diversity and/or inclusion initiatives
Preferred
Higher education dining
Marketing and communications
Meal Plan Management
Advanced planning and experience working in an academic year-style program
Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.
Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.
Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs.
Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.
(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Assistant-Director-of-Dining-Services_JR5550
jeid-4b67c6ba78076b42b2811f3d2b2c1508