Kiwanis Club of Ann Arbor Foundation
Volunteer Coordinator
Kiwanis Club of Ann Arbor Foundation, Ann Arbor, Michigan, us, 48113
About the Foundation:
The Ann Arbor Kiwanis Club Foundation, Inc. (the "Foundation) is a 501(c)(3) non-profit entity which funds gifts and grants to serve community needs, primarily through our Thrift Sale which offers donated goods for resale. The Thrift Sale mission is to generate and effectively manage our resources to provide for the needs of people, primarily children and families in Washtenaw County, and in doing so promote diversity, collaboration, and financial and environmental stewardship in harmony with the mission of the Kiwanis Club of Ann Arbor.
The Sale is open to the public Fridays and Saturdays; but staff and volunteers work Monday through Thursday to prepare items for sale. The Thrift Sale is also open for the direct gift of good to families in need on Wednesday and Thursday each week through our voucher program. In 2023 the Foundation distributed more than $1,000,000 to individuals and nonprofit organizations throughout Washtenaw County. In addition, the Foundation provided approximately $150,000 in the direct gift of goods to more than 500 families. The work is fast-paced and rewarding, combining the efforts of paid staff, Kiwanis members, and many dedicated volunteers.
About the Position
The Volunteer Coordinator is a member of the leadership team led by the Executive Director and including Sales Manager, the IT Coordinator, the Facilities Coordinator and others. The Volunteer Coordinator's role is to ensure that volunteers are positioned to support Thrift Sale functions in collaboration with the paid staff in a positive and productive working environment. In this role the Volunteer Coordinator conducts outreach, recruitment, orientation and training to build the volunteer workforce while working to make sure volunteers have a positive working experience.
Primary Responsibilities
Identifies and implements strategies to recruit new volunteers. Encourages volunteer participation by Club members.
Conducts initial volunteer intake interviews and processes volunteer applications. Performs all required volunteer onboarding, paperwork, and recordkeeping.
Provides new volunteer orientation and training.
Connects volunteers with individual sales departments based on preferences and needs of the Sale.
Collaborates with the Thrift Sale Manager and other staff to identify volunteer Team Leaders for each department.
Works with the Volunteer Scheduler to maintain a working schedule for volunteers.
Participates in regular meetings and planning sessions with staff team leads, the Executive Director and Foundation Board.
In coordination with the sales team, develops and maintains written volunteer policies, procedures, and standards that are made available to volunteers on the Thrift Sale website.
Monitors volunteer satisfaction, ensuring that volunteers feel appreciated, are kept informed and have the support they need.
Ensures that volunteers relate to customers and the public in a courteous manner, meet customer service expectations, and adhere to our code of conduct in all relations.
Creates a welcoming environment for all volunteers irrespective of their race, ethnicity, sex, gender, sexuality, gender expression, age, ability, and other differences.
Please upload a resume and cover letter.
The Ann Arbor Kiwanis Club Foundation, Inc. (the "Foundation) is a 501(c)(3) non-profit entity which funds gifts and grants to serve community needs, primarily through our Thrift Sale which offers donated goods for resale. The Thrift Sale mission is to generate and effectively manage our resources to provide for the needs of people, primarily children and families in Washtenaw County, and in doing so promote diversity, collaboration, and financial and environmental stewardship in harmony with the mission of the Kiwanis Club of Ann Arbor.
The Sale is open to the public Fridays and Saturdays; but staff and volunteers work Monday through Thursday to prepare items for sale. The Thrift Sale is also open for the direct gift of good to families in need on Wednesday and Thursday each week through our voucher program. In 2023 the Foundation distributed more than $1,000,000 to individuals and nonprofit organizations throughout Washtenaw County. In addition, the Foundation provided approximately $150,000 in the direct gift of goods to more than 500 families. The work is fast-paced and rewarding, combining the efforts of paid staff, Kiwanis members, and many dedicated volunteers.
About the Position
The Volunteer Coordinator is a member of the leadership team led by the Executive Director and including Sales Manager, the IT Coordinator, the Facilities Coordinator and others. The Volunteer Coordinator's role is to ensure that volunteers are positioned to support Thrift Sale functions in collaboration with the paid staff in a positive and productive working environment. In this role the Volunteer Coordinator conducts outreach, recruitment, orientation and training to build the volunteer workforce while working to make sure volunteers have a positive working experience.
Primary Responsibilities
Identifies and implements strategies to recruit new volunteers. Encourages volunteer participation by Club members.
Conducts initial volunteer intake interviews and processes volunteer applications. Performs all required volunteer onboarding, paperwork, and recordkeeping.
Provides new volunteer orientation and training.
Connects volunteers with individual sales departments based on preferences and needs of the Sale.
Collaborates with the Thrift Sale Manager and other staff to identify volunteer Team Leaders for each department.
Works with the Volunteer Scheduler to maintain a working schedule for volunteers.
Participates in regular meetings and planning sessions with staff team leads, the Executive Director and Foundation Board.
In coordination with the sales team, develops and maintains written volunteer policies, procedures, and standards that are made available to volunteers on the Thrift Sale website.
Monitors volunteer satisfaction, ensuring that volunteers feel appreciated, are kept informed and have the support they need.
Ensures that volunteers relate to customers and the public in a courteous manner, meet customer service expectations, and adhere to our code of conduct in all relations.
Creates a welcoming environment for all volunteers irrespective of their race, ethnicity, sex, gender, sexuality, gender expression, age, ability, and other differences.
Please upload a resume and cover letter.