Tech Army
UAT Training Lead (ISTQB Certified)
Tech Army, Miami, Florida, us, 33222
MINIMUM SKILLS REQUIRED:UAT Coordination:- Develop and manage UAT plans, ensuring alignment with project timelines and stakeholderexpectations.- Collaborate with cross-functional teams to identify test scenarios, test cases, and acceptance criteria.- Facilitate UAT sessions, guiding users through testing processes and collecting feedback.- Analyze UAT results, identify issues, and work with development teams to ensure timely resolution.- Prepare UAT reports and documentation, providing insights to stakeholders.Training Development:- Assess training needs and design training programs tailored to different user groups.- Create training materials, including user guides, presentations, and e-learning modules.- Conduct training sessions (in-person and virtual) to equip users with the knowledge and skillsneeded to effectively use the product.- Gather and analyze feedback from training participants to continuously improve training programs.- Stay updated on industry trends and best practices in training methodologies.Collaboration and Communication:- Work closely with product managers, developers, and other stakeholders to ensure a user-centeredapproach in product development.- Serve as a liaison between users and technical teams to ensure clarity in requirements and feedback.- Facilitate user feedback sessions and workshops to gather insights for future improvements.MINIMUM EDUCATION & EXPERIENCE REQUIRED:-- 3+ years of experience in UAT, training, or a similar role involving information technology projects.- Strong understanding of UAT methodologies and testing processes.- Experience in creating training content and conducting user training sessions.- Excellent communication and interpersonal skills.- Proficiency in relevant software tools (e.g., test management software, LMS platforms).- Strong analytical and problem-solving skills.Preferred Skills:- Certification in Quality Assurance or Training (e.g., ISTQB, ATD).- Familiarity with project management methodologies (e.g., Agile, Scrum).- Experience in Information Technology related government projects- Experience with Azure DevOps is a plus but not required