Amazon
Senior Product Manager - Tech, Devices Onsite Experience
Amazon, Seattle, Washington, us, 98127
Description
As the Senior Product Manager - Technical, you will be responsible for defining and delivering transformative generative-AI focused customer experiences that showcase our industry-leading Devices products. Leveraging your deep technical expertise and customer obsession, you will drive the vision, strategy, and execution of innovative on-site experiences using the latest technology that captivate and delight millions of users.
Key job responsibilities
As an owner of the Amazon onsite experience for Devices, we work backwards from the needs of customers to solve ambiguous problems. As a Product Manager on this team, you will:
• Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business.
• Work with business leaders, scientists, engineers and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of customer-facing experiences at scale.
• Work on a variety of challenging problems that have the potential to significantly impact Amazon’s business and customer experience.
• Manage prioritization and trade-offs for speed to market, performance, and features.
• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership.
• Create program goals and related metrics, track progress and manage through obstacles to achieve goals.
• Leverage technology, including ML and generative AL, to improve the impact of your solutions
About the team
Our team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more.
Basic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
As the Senior Product Manager - Technical, you will be responsible for defining and delivering transformative generative-AI focused customer experiences that showcase our industry-leading Devices products. Leveraging your deep technical expertise and customer obsession, you will drive the vision, strategy, and execution of innovative on-site experiences using the latest technology that captivate and delight millions of users.
Key job responsibilities
As an owner of the Amazon onsite experience for Devices, we work backwards from the needs of customers to solve ambiguous problems. As a Product Manager on this team, you will:
• Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business.
• Work with business leaders, scientists, engineers and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of customer-facing experiences at scale.
• Work on a variety of challenging problems that have the potential to significantly impact Amazon’s business and customer experience.
• Manage prioritization and trade-offs for speed to market, performance, and features.
• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership.
• Create program goals and related metrics, track progress and manage through obstacles to achieve goals.
• Leverage technology, including ML and generative AL, to improve the impact of your solutions
About the team
Our team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more.
Basic Qualifications
5+ years of product or program management, product marketing, business development or technology experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.