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Pan Asia Resources

Product Manager - Digital

Pan Asia Resources, Bellevue, Washington, us, 98009


Product Manager - DigitalBellevue, WAJob Description

Summary:

MoodysNWC is looking for someone passionate about changing the customer experience in the customer-obsessed technology consulting industry. This role will be responsible for developing and executing the strategy, roadmap experiences across App (IOS & Android)/ Web applications. The ideal candidate will have a customer-first mindset and focus on what is possible vs. what is standard practice in the industry. They will have excellent product instincts, a passion for great mobile experiences, a data-centric mindset, and the willingness to do what it takes to change the industry.

Responsibilities:

The Product Manager will own the strategy, roadmap and execution of app and web experiences for customersFocus relentlessly on the mobile customer experience for existing & new customers. Develop vision for the ideal customer experience and initiate projects to realize this vision.Own a KPI across digital platforms. Grow this KPI throughout product and non-product initiatives that cut across various departments (technology, marketing, operations).Execute flawlessly on major product launches through a deep understanding of the product vision, desired customer experience and attention to details throughout the development process.Establish and maintain development priorities across the organization and work with key partners by ensuring understanding of the product vision and its importance and developing reciprocal win-win relationships.Develop business requirements for roadmap items and ensure they get translated correctly into product requirements and user stories.Continually develop and test ideas through usability tests, consumer panels, user research, A/B tests, and other research methodologies.Conducts competitive and industry best-practice analysis, monitors web/app industry trends, and makes recommendations that impact overall company strategy/roadmapGain and maintain executive approval for new projects by developing effective business cases and persuasive arguments to support new ideas.Develop and manage KPIs and prioritize work in order to achieve results.Qualifications:

5+ years' experience developing product features from ideation through launch.5 + years' experience creating and writing effective Agile user stories, creative briefs, formal business requirement documentsBusiness-owner / entrepreneurial mindsetExperience Proven ability to make smart feature vs. time-to-market trade-offsExperience using data and metrics to back up assumptions and assertions of business valueStrong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environmentSolid knowledge of A/B testing concepts and execution on digital propertiesPrior Consulting experienced highly preferredBachelor's Degree, MBA preferred