Saxon Global
Sr. Java Application Production Support Engineer
Saxon Global, Pittsburgh, Pennsylvania, us, 15289
This is a full time role with PNC Bank. 100% remote. USC or GC only. Salary 110-137 depending upon candidate location. Banking / Financial back ground preferred.
Required Skills:• Java/J2EE• Containers• Servlets• JSP• Spring and Spring boot• SQL/PL-SQL• Production Support experience• Lead experience• Incident trouble shooting and resolution• Support Microservice based apps• ETL Informatica• .NET
Preferred/Bonus Skills:• Javascript• Object oriented programming
JSP 4 - 6 Years
Servlets 4 - 6 Years
.NET 4 - 6 Years
Containers 4 - 6 Years
ETL Informatica 4 - 6 Years
Incident troubleshooting and resolution 4 - 6 Years
Java/J2EE 4 - 6 Years
Lead experience 4 - 6 Years
Microservice 4 - 6 Years
production support 4 - 6 Years
Spring and Springboot 4 - 6 Years
SQL/PLSQL 4 - 6 Years
Daily Responsibilities:• Provide front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues• Solve production down situations under tight SLA deadlines• Root cause and problem resolution follow-up• Debug and fix production issues by analyzing code, complex sql queries & stored Procedures• As a part of L2 support team provide off- hours support on rotational basis for production system• Look for efficiency improvements and productivity savings• Drive & live by the culture of innovation resulting in highly efficient team and improving operational efficiency• Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades.• Communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues• Strong business acumen, communication and presentation skills• Daily stand up meeting to discuss production issues• Discuss any critical incidents• Take care of certificate renewal and vulnerabilities in the system• Validation after deployments done by other teams• Exposure to Banking and financial industry
Required Skills:• Java/J2EE• Containers• Servlets• JSP• Spring and Spring boot• SQL/PL-SQL• Production Support experience• Lead experience• Incident trouble shooting and resolution• Support Microservice based apps• ETL Informatica• .NET
Preferred/Bonus Skills:• Javascript• Object oriented programming
JSP 4 - 6 Years
Servlets 4 - 6 Years
.NET 4 - 6 Years
Containers 4 - 6 Years
ETL Informatica 4 - 6 Years
Incident troubleshooting and resolution 4 - 6 Years
Java/J2EE 4 - 6 Years
Lead experience 4 - 6 Years
Microservice 4 - 6 Years
production support 4 - 6 Years
Spring and Springboot 4 - 6 Years
SQL/PLSQL 4 - 6 Years
Daily Responsibilities:• Provide front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues• Solve production down situations under tight SLA deadlines• Root cause and problem resolution follow-up• Debug and fix production issues by analyzing code, complex sql queries & stored Procedures• As a part of L2 support team provide off- hours support on rotational basis for production system• Look for efficiency improvements and productivity savings• Drive & live by the culture of innovation resulting in highly efficient team and improving operational efficiency• Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades.• Communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues• Strong business acumen, communication and presentation skills• Daily stand up meeting to discuss production issues• Discuss any critical incidents• Take care of certificate renewal and vulnerabilities in the system• Validation after deployments done by other teams• Exposure to Banking and financial industry