County of San Diego
Program Manager, General Services-Real Estate
County of San Diego, San Diego, California, United States, 92189
Salary:
$106,808.00 - $129,833.60 Annually
Location :
County of San Diego, CA
Job Type:
Regular - Full time
Job Number:
24357810RES
Department:
Facilities Management
Division:
Real Estate Services
Opening Date:
10/24/2024
Closing Date:
11/4/2024 11:59 PM Pacific
Job Summary
The County of San Diego has a current opening for Program Manager, General Services-Real Estate Services.
This position may have a teleworking and/or flexible schedule available after an initial training period.
Interviews will take place the week of December 9t
h
,
2024,
and JOB OFFERs will be made the week December 23rd
, 2024.
The current vacancy is in The Department of General Services' (DGS) Asset Management Division, Real Estate Services Section (RES). RES is responsible for the acquisition, leasing, management, valuation (appraisal), office surveying/mapping, and sale or redevelopment of County property. The Division also maintains records on County land ownership and provides mapping and deed information to a variety of County departments and agencies.
The Program Manager, General Services-Real Estate Services will be responsible for oversight, planning, and management of portfolio of leases/licenses/other space use agreements, including timely renewal, procurements, rent payment tracking, and verification of tenant compliance with terms. This is accomplished through managing a team of real estate staff. This position will also have responsibility for coordinating workflow analysis and completing continuous improvement efforts to ensure quality services delivery. This role will oversee the establishment of work-standards and operational objectives for the portfolio of legal agreements (leases, licenses, space use agreement) in the property management section. This position will be responsible for managing, directing, planning, coordinating, and reviewing administrative and operational activities in all phases of managing and maintaining the portfolio of legal agreements. Duties and responsibilities include but not limited to the following:
Oversee the establishment of work standards and operational objectives for a portfolio of leases, licenses, and space use agreements.Establish and implement organizational policies/procedures for program operations.Assist the executive team in establishing and implementing departmental goals, objectives, strategic plans, direction and initiatives.Communicate on a variety of topics with officials, customers and private sector professionals at all levels.Manage direct report real estate staff and review and coordinate workflow.For information on the Department of General Services, here.
here to view the complete job description including minimum qualifications, working conditions, etc.
Ideal Candidate
The ideal candidate will have a Bachelor's degree in business, public administration or related field and at least two years of program management experience. The ideal candidate will possess knowledge of advanced principles, concepts and methodology of a professional/administrative field acquired through substantial work experience or additional study at a graduate level.
Interview and Hiring D
ates
The timeline for this recruitment is outlined below:
Interviews, Job Offers and Background Process begin in
December
2024 . Note: Current County employees may be excluded from additional background screening.Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.
Minimum
Qualifications
1 . A master's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in business public administration , or a closely related field; AND, four (4) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis;
OR2.
A bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in the fields stated above; AND, five (5) years of increasingly responsible experience as described above.
Condition of Employment
As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
Evaluation Process
Qualified applicants will be placed on a
six (6)
month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference Policy The County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator
Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.
Under California Government Code Sections 3100 - 3109, public employees are designated as
disaster service workers . The term "public employees" includes all persons employed by the state or any
county , city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
Click here to see the Management Benefits Summary (MGT)
01
Please be sure to answer the following questions in a thorough and complete manner. By checking the 'Yes' below, I indicate that I have read and understand the instructions for completing the supplemental questionnaire. I understand that the written responses to the supplemental question(s) listed below are required in order to evaluate my qualifications for this position. Do you understand this information?
YesNo
02
By checking the 'Yes' response below, I indicate that I have read and understand the minimum qualifications of this classification AND the employment history section of this application details my qualifications. In order to receive credit, your work experience will be verified in the employment history section, please included the duties of your employment.
Yes, I understand and meet the minimum qualifications. I have included information (duties of my position) in the work history of my application, and attached a copy of my college diploma, official transcript, unofficial transcript, letter of completion, foreign equivalency certificate if education was obtained outside the US.Yes, I understand and meet the minimum qualifications AND I have included this information (duties of my position) in the work history of my application.No, I do not understand and do not meet the minimum qualifications AND I have not included this information in the work history of my application.I do not meet any of the minimum qualifications.
03
MINIMUM QUALIFICATION Do you have a master's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in business or public administration, or a closely related field; AND, four (4) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis?
YesNo
04
MINIMUM QUALIFICATION Do you have a bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in the fields stated above; AND, five (5) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis?
YesNo
05
MINIMUM QUALIFICATION Do you qualify using a combination of education and/or experience as stated above?
YesNo
06
Please select from the following areas that you have experience with:
CHECK ALL THAT APPLY
Note:
In order to receive credit you will need to provide a description of your experience in the follow up questions below.
Managing, planning, coordinating and reviewing administrative/operational tasksAnalyzing/improving data collection/reporting methods and contract or real estate contract systemsCreating/maintaining policies and procedures for consistent program operationsDirecting purchasing, contracts, real estate and data analyticsMonitoring requests for appropriate staff assignments and prioritizationDelivering solutions to the client-departments that have been coordinated across internal divisions to ensure they are comprehensive and will meet the client-department's needsI do not have experience in any of the areas above
07
Please describe the methodology you have used to manage, plan, coordinate and review administrative and operational tasks. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
08
Please describe your experience developing performance metrics - including analyzing/improving data collection/reporting methods and, contract life-cycle and portfolio management systems, or real estate portfolio management systems. Please include how the data analysis, collection, and reporting you did informed daily operations and process improvement. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
09
Please describe your experience administering facility management programs. What methodology have you have used in creating and maintaining policies and procedures to ensure program consistency. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
10
Please describe your background and role in purchasing, contracts, real estate contracts and agreements, and/or data analytics. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
11
Please describe your experience in managing workload across a team, including workload balance, tracking deadlines for the portfolio, leveraging team members' strengths, and ensuring cross-training. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
12
Please describe your background in leading a team to engage across divisions within a department to ensuring a thorough and integrated project is delivered to the customer (i.e., program department, requesting department, third-party lessee). In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
13
How did you first hear about this job opportunity?
County of San Diego websiteCareers in GovernmentERG's (County of SD employee resource groups)Family, Friends, NeighborsCounty Social MediaLinkedInSan Diego Voice and ViewpointJob/Career FairGovermentjobs.comOther
14
If you answered "Other" or "Job/Career Fair" to the question above, please indicate where you first heard about this job opportunity. If this does not apply, please indicate "n/a" below.
Required Question
$106,808.00 - $129,833.60 Annually
Location :
County of San Diego, CA
Job Type:
Regular - Full time
Job Number:
24357810RES
Department:
Facilities Management
Division:
Real Estate Services
Opening Date:
10/24/2024
Closing Date:
11/4/2024 11:59 PM Pacific
Job Summary
The County of San Diego has a current opening for Program Manager, General Services-Real Estate Services.
This position may have a teleworking and/or flexible schedule available after an initial training period.
Interviews will take place the week of December 9t
h
,
2024,
and JOB OFFERs will be made the week December 23rd
, 2024.
The current vacancy is in The Department of General Services' (DGS) Asset Management Division, Real Estate Services Section (RES). RES is responsible for the acquisition, leasing, management, valuation (appraisal), office surveying/mapping, and sale or redevelopment of County property. The Division also maintains records on County land ownership and provides mapping and deed information to a variety of County departments and agencies.
The Program Manager, General Services-Real Estate Services will be responsible for oversight, planning, and management of portfolio of leases/licenses/other space use agreements, including timely renewal, procurements, rent payment tracking, and verification of tenant compliance with terms. This is accomplished through managing a team of real estate staff. This position will also have responsibility for coordinating workflow analysis and completing continuous improvement efforts to ensure quality services delivery. This role will oversee the establishment of work-standards and operational objectives for the portfolio of legal agreements (leases, licenses, space use agreement) in the property management section. This position will be responsible for managing, directing, planning, coordinating, and reviewing administrative and operational activities in all phases of managing and maintaining the portfolio of legal agreements. Duties and responsibilities include but not limited to the following:
Oversee the establishment of work standards and operational objectives for a portfolio of leases, licenses, and space use agreements.Establish and implement organizational policies/procedures for program operations.Assist the executive team in establishing and implementing departmental goals, objectives, strategic plans, direction and initiatives.Communicate on a variety of topics with officials, customers and private sector professionals at all levels.Manage direct report real estate staff and review and coordinate workflow.For information on the Department of General Services, here.
here to view the complete job description including minimum qualifications, working conditions, etc.
Ideal Candidate
The ideal candidate will have a Bachelor's degree in business, public administration or related field and at least two years of program management experience. The ideal candidate will possess knowledge of advanced principles, concepts and methodology of a professional/administrative field acquired through substantial work experience or additional study at a graduate level.
Interview and Hiring D
ates
The timeline for this recruitment is outlined below:
Interviews, Job Offers and Background Process begin in
December
2024 . Note: Current County employees may be excluded from additional background screening.Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date.
Minimum
Qualifications
1 . A master's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in business public administration , or a closely related field; AND, four (4) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis;
OR2.
A bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in the fields stated above; AND, five (5) years of increasingly responsible experience as described above.
Condition of Employment
As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.
Evaluation Process
Qualified applicants will be placed on a
six (6)
month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.
The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate's personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
Veteran's Preference Policy The County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
Military Skills Translator
Do you need assistance translating your military experience into civilian experience? This tool can help!
The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.
Under California Government Code Sections 3100 - 3109, public employees are designated as
disaster service workers . The term "public employees" includes all persons employed by the state or any
county , city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.
The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.
Click here to see the Management Benefits Summary (MGT)
01
Please be sure to answer the following questions in a thorough and complete manner. By checking the 'Yes' below, I indicate that I have read and understand the instructions for completing the supplemental questionnaire. I understand that the written responses to the supplemental question(s) listed below are required in order to evaluate my qualifications for this position. Do you understand this information?
YesNo
02
By checking the 'Yes' response below, I indicate that I have read and understand the minimum qualifications of this classification AND the employment history section of this application details my qualifications. In order to receive credit, your work experience will be verified in the employment history section, please included the duties of your employment.
Yes, I understand and meet the minimum qualifications. I have included information (duties of my position) in the work history of my application, and attached a copy of my college diploma, official transcript, unofficial transcript, letter of completion, foreign equivalency certificate if education was obtained outside the US.Yes, I understand and meet the minimum qualifications AND I have included this information (duties of my position) in the work history of my application.No, I do not understand and do not meet the minimum qualifications AND I have not included this information in the work history of my application.I do not meet any of the minimum qualifications.
03
MINIMUM QUALIFICATION Do you have a master's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in business or public administration, or a closely related field; AND, four (4) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis?
YesNo
04
MINIMUM QUALIFICATION Do you have a bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency in the fields stated above; AND, five (5) years of increasingly responsible experience managing a service delivery program which included budget/fiscal accounting and operational program planning/analysis?
YesNo
05
MINIMUM QUALIFICATION Do you qualify using a combination of education and/or experience as stated above?
YesNo
06
Please select from the following areas that you have experience with:
CHECK ALL THAT APPLY
Note:
In order to receive credit you will need to provide a description of your experience in the follow up questions below.
Managing, planning, coordinating and reviewing administrative/operational tasksAnalyzing/improving data collection/reporting methods and contract or real estate contract systemsCreating/maintaining policies and procedures for consistent program operationsDirecting purchasing, contracts, real estate and data analyticsMonitoring requests for appropriate staff assignments and prioritizationDelivering solutions to the client-departments that have been coordinated across internal divisions to ensure they are comprehensive and will meet the client-department's needsI do not have experience in any of the areas above
07
Please describe the methodology you have used to manage, plan, coordinate and review administrative and operational tasks. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
08
Please describe your experience developing performance metrics - including analyzing/improving data collection/reporting methods and, contract life-cycle and portfolio management systems, or real estate portfolio management systems. Please include how the data analysis, collection, and reporting you did informed daily operations and process improvement. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
09
Please describe your experience administering facility management programs. What methodology have you have used in creating and maintaining policies and procedures to ensure program consistency. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
10
Please describe your background and role in purchasing, contracts, real estate contracts and agreements, and/or data analytics. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
11
Please describe your experience in managing workload across a team, including workload balance, tracking deadlines for the portfolio, leveraging team members' strengths, and ensuring cross-training. In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
12
Please describe your background in leading a team to engage across divisions within a department to ensuring a thorough and integrated project is delivered to the customer (i.e., program department, requesting department, third-party lessee). In order to receive credit, please answer the question thoroughly. Your work experience and duties MUST be verifiable in the employment history section of this application. If you do not have this experience, indicate "N/A".
13
How did you first hear about this job opportunity?
County of San Diego websiteCareers in GovernmentERG's (County of SD employee resource groups)Family, Friends, NeighborsCounty Social MediaLinkedInSan Diego Voice and ViewpointJob/Career FairGovermentjobs.comOther
14
If you answered "Other" or "Job/Career Fair" to the question above, please indicate where you first heard about this job opportunity. If this does not apply, please indicate "n/a" below.
Required Question