Food Pantry /Hygiene Center Program Coordinator

Description DEPARTMENT: Social Service POSITION TITLE: Food Pantry /Hygiene Center Program Coordinator STATUS: Regular-Part Time/Non-exempt Wage: $18.50 per hour GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer. EDUCATION AND WORK EXPERIENCE: *HS Graduate or equivalent *Minimum of 2 years of experience in one or more of the following fields: Customer Service, general assistance in Social Services directed to at-risk populations *Demonstrated Forklift experience *Volunteer Service Management *Valid Wa. State driver's license, pass TSA Drivers training *Successfully pass a background check and complete Protect the Mission Training KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Forklift certified and or willing to be trained * Detail oriented and attention to detail * Self-starter *Team player * Strong use of the English language in verbal and written communication (Spelling - 90%, Grammar - 85%) * Excellent telephone skills * Ability to work in a fast-paced environment and maintain poise under pressure * Customer service mindset * Ability and willingness to keep information confidential SOFTWARE-RELATED SKILLS: * Microsoft Word and Excel * Outlook, helpful * Working knowledge of integrated database applications and ability to use new software programs with basic training. SCOPE OF POSITION: Provide operational support to the Department Head and take part in the service programs as directed, ensuring the needs of the department are served. Under the oversight of the department head, responsible for all volunteers assigned. Ensure safe operation and management of Food Pantry MON, WED, THURS 1:pm - 5:pm to include receiving, stocking and displaying of all foods. Manage appointments as scheduled for Hygiene Center laundry and showers MON-FRI 9 am-12:00 pm. Assist with any social service programs as directed. This position will additionally provide administrative support for related operations as needed. Any other duties as assigned. DUTIES: * On Site reception, information, and referral * Maintain client waiting area * Receive and store food supplies and deliveries * Forklift operations as appropriate * Stock shelves for self-select food service * Maintain supply inventory and order replacement supplies as necessary * Manage laundry and shower services Mon - Friday 9-11:30 including appointment schedule * Ensure related supplies and clothing are available as needed * Manage and deploy volunteers as assigned * Serve as backup for Receptionist data entry into Well Sky * Perform other administrative functions as requested * Assist with Holiday meals, Back to School program, and other events as assigned. * Assist as needed and or directed for any other service operations PHYSICAL REQUIREMENTS: * Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis * Ability to grasp, push, and pull objects such as files, and file cabinet drawers and reach overhead * Ability to operate telephone * Ability to operate a desktop or laptop computer * Ability to lift up to 40 lbs. * Ability to access and produce information from a computer * Ability to understand written information Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result. The Salvation Army will comply with all governmental ord