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EPAM Systems Inc

Senior Director, Account Management - Retail & CPG

EPAM Systems Inc, New York, New York, us, 10261


You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems and have years of experience in the CPG and Retail industries. If this sounds like you, this could be the perfect opportunity to join EPAM as a

Senior Director of Account Management

. Scroll down to learn more about the position’s responsibilities and requirements.

Req.#550514779

#LI-DNI

Responsibilities

Act as the Account Manager with clients, internal teams and BU Heads / Sales Leads

Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support Account plans and strategies for delivery, growth, and client satisfaction

Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success

Understand the intersection between technology, customers, and business

Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps

Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives

Work closely with project/program management to ensure successful delivery through an integrated delivery model

Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase

Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies

Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio

Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders

Deliver on EPAM’s growth and performance objectives

Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services

Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets

Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals

Requirements

5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions

Knowledge of technical platforms, business models, subject matter, and trends – with a general industry focus including Retail, Manufacturing & CPG industries

Strong problem solving and creative thinking abilities

Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team

Experience in managing and monitoring performance metrics across large scale accounts and account portfolios

Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills

Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development

Strong interpersonal and communication skills

Track record of leading teams

Proven ability to manage client engagements under high stress to successful completion

Sound business acumen; strategic skills; common sense

Effectively manages up and down

Strong negotiation skills

Bachelor’s degree or higher

We offer

Medical, Dental and Vision Insurance (Subsidized)

Health Savings Account

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability (Company Provided)

Life and AD&D Insurance (Company Provided)

Employee Assistance Program

Unlimited access to LinkedIn learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off

Legal Plan and Identity Theft Protection

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $128K - $205K. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.