Volkswagen Group of America
Business Development Manager
Volkswagen Group of America, Atlanta, Georgia, United States, 30383
Primary Location - United States-Georgia Description
Role Summary:
The VWFS US Business Development Manager is a field-based role and the primary business consultant and sales contact between VWFS and its dealer customers. The main responsibility of this role is to collaborate with all of the company's business partners to leverage VWFS US products and services for mutual success. The position is a key driver in developing, growing, and sustaining VWFS US business - per goals set - in retail, lease, ancillary product, and wholesale and remarketing relationships with Volkswagen and Audi dealers in the assigned district.
Role Responsibilities:Develop and execute strategic plans to reach retail, lease, remarketing, and ancillary product objectives for the district each year in support of VWFS's business plan. Provide periodic reports on status vs. objective.Build trusting and mutually beneficial relationships with dealer customers as well as internal VWFS US and brand colleaguesPromote and sell retail, lease, wholesale, end of term (remarketing), and ancillary product and service offerings of VWFS and Audi Financial Services.Promote district, regional, and national programs to dealerships. Stay current with each dealership in order to identify opportunities and promote company products for mutual benefit.Provide feedback/updates to appropriate dealership personnel on the dealership's performance on company sales programs and promotions in order to enhance dealer success and company goals.Coordinate programs, activities and communication between VWFS US and dealerships. Train dealer personnel as needed on company systems and programs or arrange for such training to be conducted. Manage access to company systems. Provide company and brand news to dealers.Develop and maintain an effective ongoing business relationship with local VW and Audi teams to ensure accomplishment of mutual goals and objectives.Familiarize dealers with VWFS's (and affiliated dba's) policies, procedures, forms and finance plans. Provide training and support for the retail, lease and end of term processes. Hold sales meetings as needed.Maintain account management responsibility and cognizance over VWFS's secured wholesale assets; including new and used vehicles, parts, tools, furniture, fixtures, etc., while also providing follow-up on vehicle audits to ensure that discrepancies and exceptions are cleared.Resolve wholesale related problems, including payment delinquency, billing errors, inventory discrepancies, etc.Continuously monitor the financial position of existing wholesale accounts. Ensure that dealers are within the VWFS financial requirements.Counsel Dealers on a continuing basis, to ensure compliance with operating standards and specific approval contingencies; and to ensure F&I best practices and processes are adhered to.Collaborate with wholesale dealers on additional lending opportunities.Review monthly sales penetration and account performance with the dealer and finance manager/business manager. Review latest lease and retail programs with the sales and finance departments.Solicit new wholesale business and initiate the development of credit package requests and the coordination of documentation necessary for the adjustment in floor lines as needed to support current sales activity.Maintain an open line of communication between Region Management, and region office personnel; and provide the primary liaison between the various corporate elements of VWFS and the dealer organization.Assist in wholesale takeovers, equity verifications and other team activities as required to optimize the region's performance.Serve as the primary field contact between corporate remarketing and the dealer organization to ensure optimum return on vehicles coming off-lease. Implement remarketing activities and merchandising programs, to minimize costs and maximize dealer involvement and commitment to off-lease vehiclesUnderstand, use, and protect VWFS, confidential information and information systems. Strategically share confidential information with dealers to further company goals with a clear understanding of the sensitivity and proprietary nature of the information and in compliance with privacy policy.Conduct monthly and annual business reviews of all wholesale accounts. Assist with equity verification at each wholesale account as needed. Counsel the dealer where changes or improvements are warranted. Develop recommendations for corrective and/or remedial action where necessary.Provide constant feedback to the region leader, including collection of information and programs from key competitors. Data to be submitted on an on-going basis to ensure VWFS's competitive position.Stay cognizant of financial industry trends and competitive developments.Update sales activities using salesforce.com - and various other reportsResponsibly manage any assigned budget.
Qualifications
Experience:At a minimum 7 years professional work experiencePreferably in automotive financial operations having gained knowledge and skills in some of these key areas: business finance, sales, customer service and collections, and consumer or commercial credit.
Education:Required -
Bachelor's Degree or equivalent experience
Desired -
MBA or Master's
General Skills:
High impact written and verbal communicationsProfessional salesAnalyticalBusiness strategy and planningConceptual thinkingLeadershipIntegration - joining people, processes or systemsInfluencing and negotiatingProblem solvingResource managementProficient in MS tools
Specialized Skills:
Sound understanding of business management and business finance as applied in automotive dealerships.Strong business consulting skillsAdvanced presentation skills with an excellent command of PowerPoint.Customer relationship and relationship-management skillsProfessional sales skillsKnowledge of the salesforce business application or ability to quickly grasp and use key componentsKnowledge of automotive dealer business, accounting, planning, finance statements, P&L, retail sales and leasing, wholesale credit, and marketing.Sound understanding of retail and commercial credit principles and processesKnowledge of all company finance and ancillary productsAbility to grasp, track, understand, and respond to company and customer key performance indicatorsUnderstanding of company and Brand goals and strategiesKnowledge of risk management and audit considerations in lendingUnderstanding of company's business systems and reportsKnowledge of automotive and automotive financial services industry trends, and competitors' products and offerings
Work Flexibility:
Requires extensive travel, 70% or more, with overnight travel required at timesEligible for a job related company vehicle
Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#LI-DNI
Role Summary:
The VWFS US Business Development Manager is a field-based role and the primary business consultant and sales contact between VWFS and its dealer customers. The main responsibility of this role is to collaborate with all of the company's business partners to leverage VWFS US products and services for mutual success. The position is a key driver in developing, growing, and sustaining VWFS US business - per goals set - in retail, lease, ancillary product, and wholesale and remarketing relationships with Volkswagen and Audi dealers in the assigned district.
Role Responsibilities:Develop and execute strategic plans to reach retail, lease, remarketing, and ancillary product objectives for the district each year in support of VWFS's business plan. Provide periodic reports on status vs. objective.Build trusting and mutually beneficial relationships with dealer customers as well as internal VWFS US and brand colleaguesPromote and sell retail, lease, wholesale, end of term (remarketing), and ancillary product and service offerings of VWFS and Audi Financial Services.Promote district, regional, and national programs to dealerships. Stay current with each dealership in order to identify opportunities and promote company products for mutual benefit.Provide feedback/updates to appropriate dealership personnel on the dealership's performance on company sales programs and promotions in order to enhance dealer success and company goals.Coordinate programs, activities and communication between VWFS US and dealerships. Train dealer personnel as needed on company systems and programs or arrange for such training to be conducted. Manage access to company systems. Provide company and brand news to dealers.Develop and maintain an effective ongoing business relationship with local VW and Audi teams to ensure accomplishment of mutual goals and objectives.Familiarize dealers with VWFS's (and affiliated dba's) policies, procedures, forms and finance plans. Provide training and support for the retail, lease and end of term processes. Hold sales meetings as needed.Maintain account management responsibility and cognizance over VWFS's secured wholesale assets; including new and used vehicles, parts, tools, furniture, fixtures, etc., while also providing follow-up on vehicle audits to ensure that discrepancies and exceptions are cleared.Resolve wholesale related problems, including payment delinquency, billing errors, inventory discrepancies, etc.Continuously monitor the financial position of existing wholesale accounts. Ensure that dealers are within the VWFS financial requirements.Counsel Dealers on a continuing basis, to ensure compliance with operating standards and specific approval contingencies; and to ensure F&I best practices and processes are adhered to.Collaborate with wholesale dealers on additional lending opportunities.Review monthly sales penetration and account performance with the dealer and finance manager/business manager. Review latest lease and retail programs with the sales and finance departments.Solicit new wholesale business and initiate the development of credit package requests and the coordination of documentation necessary for the adjustment in floor lines as needed to support current sales activity.Maintain an open line of communication between Region Management, and region office personnel; and provide the primary liaison between the various corporate elements of VWFS and the dealer organization.Assist in wholesale takeovers, equity verifications and other team activities as required to optimize the region's performance.Serve as the primary field contact between corporate remarketing and the dealer organization to ensure optimum return on vehicles coming off-lease. Implement remarketing activities and merchandising programs, to minimize costs and maximize dealer involvement and commitment to off-lease vehiclesUnderstand, use, and protect VWFS, confidential information and information systems. Strategically share confidential information with dealers to further company goals with a clear understanding of the sensitivity and proprietary nature of the information and in compliance with privacy policy.Conduct monthly and annual business reviews of all wholesale accounts. Assist with equity verification at each wholesale account as needed. Counsel the dealer where changes or improvements are warranted. Develop recommendations for corrective and/or remedial action where necessary.Provide constant feedback to the region leader, including collection of information and programs from key competitors. Data to be submitted on an on-going basis to ensure VWFS's competitive position.Stay cognizant of financial industry trends and competitive developments.Update sales activities using salesforce.com - and various other reportsResponsibly manage any assigned budget.
Qualifications
Experience:At a minimum 7 years professional work experiencePreferably in automotive financial operations having gained knowledge and skills in some of these key areas: business finance, sales, customer service and collections, and consumer or commercial credit.
Education:Required -
Bachelor's Degree or equivalent experience
Desired -
MBA or Master's
General Skills:
High impact written and verbal communicationsProfessional salesAnalyticalBusiness strategy and planningConceptual thinkingLeadershipIntegration - joining people, processes or systemsInfluencing and negotiatingProblem solvingResource managementProficient in MS tools
Specialized Skills:
Sound understanding of business management and business finance as applied in automotive dealerships.Strong business consulting skillsAdvanced presentation skills with an excellent command of PowerPoint.Customer relationship and relationship-management skillsProfessional sales skillsKnowledge of the salesforce business application or ability to quickly grasp and use key componentsKnowledge of automotive dealer business, accounting, planning, finance statements, P&L, retail sales and leasing, wholesale credit, and marketing.Sound understanding of retail and commercial credit principles and processesKnowledge of all company finance and ancillary productsAbility to grasp, track, understand, and respond to company and customer key performance indicatorsUnderstanding of company and Brand goals and strategiesKnowledge of risk management and audit considerations in lendingUnderstanding of company's business systems and reportsKnowledge of automotive and automotive financial services industry trends, and competitors' products and offerings
Work Flexibility:
Requires extensive travel, 70% or more, with overnight travel required at timesEligible for a job related company vehicle
Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#LI-DNI