Triumph Motorcycles America Ltd.
Regional Manager - Mid-Atlantic
Triumph Motorcycles America Ltd., Atlanta, Georgia, United States, 30383
PURPOSE OF THE POSITION :
This position is based in the Mid-Atlantic, servicing dealers in Tennessee, Georgia, North Carolina, South Carolina, Virginia, Delaware, Washington DC, Maryland, Pennsylvania, and New Jersey, and other areas as assigned.
At Triumph we're driven to create distinctive, cool, authentic and premium motorcycles through bold design, purposeful engineering and a genuine passion for the ride. We strive to create an experience that totally involves the rider and brings out their best, because their passion is our passion.
Triumph is the Premium British Lifestyle Motorcycle Brand .
The Regional Manager is responsible for developing and managing long-term relationships with Triumph dealers and key stakeholders. This position is pivotal in developing and supporting dealers to help Triumph to optimize their performance through primary activity in retail and wholesale sales of motorcycles, authentic apparel and accessories, marketing and dealer development activities. Which in turn leads to increasing the lifetime value each customer brings, enhancing the profit per motorcycle, while delivering a premium retail and brand experience.
Reporting to the US Sales Manager and working as a key member of the sales team, you will be responsible for:Work with dealer partners to plan weekly travel scheduleStrategic communication and documentationMonitoring and reporting dealer complianceSpecific program approval with region dealersDevelop current and future dealer development plansMonitor and report dealer representation with models, apparel and accessory merchandising, reporting and stock turnCommunicate and train dealer staff using best practices and proven sales proceduresDirect and advise on local marketing and event calendar while focusing on a premium customer experienceMAJOR RESPONSIBILITIES
Work in collaboration with region dealers and the US Sales Manager to develop and maintain a profitable, passionate and premium dealer network with an exciting customer experienceWork in collaboration with key stakeholders to develop and monitor appropriate business plans including providing advice on best practice, improving CSI scores, optimizing dealer marketing plans and activities to attract, win and retain customersWork in collaboration with key stakeholders to enhance the brand proposition and principles including advising on industry best practices from other dealers and seeking support from subsidiary expertsManage/support dealers with minimum product representation, forward orders and stock turns on motorcycles, clothing and accessoriesIdentify gaps in dealer staff knowledge including requisite training and knowledge of all Triumph products, features and benefitsFacilitate attendance of sales and product training both formal and onlineEnsure dealers are appropriately stocked with full range of models including apparel/clothing/accessories required to achieve minimum operating standards and assist in balancing inventory through the transfer of models between dealersManage the stock and supply of Triumph motorcycles and products to include annual retail and wholesale forecasts for each region dealer, as well as monitoring retail and wholesale performance to meet region/dealer/market needsMonitor individual dealer and region sales/performance to include visit reports, sales figures, market share, dealer stock levels, competitor sales and marketing activities and dealer CSI reports to track progressDevelop, mentor and manage a minimum of one passionate Triumph Champion per dealer to maximize both the dealer and Triumphs position within the market as well as the dealership ensuring a premium customer experienceEstablish and maintain facility "Brand Standards" in each dealership within the region to confirm Triumph as the Premium British Motorcycle Lifestyle BrandKNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Direct motorcycle/power sports market sales history along with a strong understanding of market conditions preferred
Skills:
Must hold a valid driver's license with motorcycle endorsementsStrong communication (verbal and written) as well as documentation skillsPossess strong Microsoft Office, Outlook, Excel, Word, PowerPoint skills
Abilities:
Must live in, or be willing to relocate to, Seattle, Washington as a central point within the region to best support the dealer networkAbility to travel extensively including overnight stays required to and from dealerships (Travel can include autos/planes/motorcycles); must be available for weekend dealer visits and events
RELATIONSHIPS
Internal:
RM's work closely with all other departments in the business
External
Fosters positive relationships with dealer partners
AUTHORITY
This position does not have authority to hire/fireAbility to act independently staying within the guidelines of the Sales Manager, National Sales Manager and GM directionLimited spending authority per budget and DOA guidelinesEDUCATION
High School diplomaBachelor's Degree preferredFive or more years direct field/retail experience (power sports/automotive preferred)TRAINING
Triumph AcademyTOLSalesforceOne week training at Triumph office in AtlantaUp to one month field training including travel with another RM, supervised dealer visitsPHYSICAL REQUIREMENTS OF THE JOB
Majority office work sitting at a desk and travel (via car, plane, etc.)Occasionally required to move motorcyclesOccasionally required to move boxes, carrying or with the assistance of a pallet jack for heavier itemsOccasional outdoor duties at events
This position is based in the Mid-Atlantic, servicing dealers in Tennessee, Georgia, North Carolina, South Carolina, Virginia, Delaware, Washington DC, Maryland, Pennsylvania, and New Jersey, and other areas as assigned.
At Triumph we're driven to create distinctive, cool, authentic and premium motorcycles through bold design, purposeful engineering and a genuine passion for the ride. We strive to create an experience that totally involves the rider and brings out their best, because their passion is our passion.
Triumph is the Premium British Lifestyle Motorcycle Brand .
The Regional Manager is responsible for developing and managing long-term relationships with Triumph dealers and key stakeholders. This position is pivotal in developing and supporting dealers to help Triumph to optimize their performance through primary activity in retail and wholesale sales of motorcycles, authentic apparel and accessories, marketing and dealer development activities. Which in turn leads to increasing the lifetime value each customer brings, enhancing the profit per motorcycle, while delivering a premium retail and brand experience.
Reporting to the US Sales Manager and working as a key member of the sales team, you will be responsible for:Work with dealer partners to plan weekly travel scheduleStrategic communication and documentationMonitoring and reporting dealer complianceSpecific program approval with region dealersDevelop current and future dealer development plansMonitor and report dealer representation with models, apparel and accessory merchandising, reporting and stock turnCommunicate and train dealer staff using best practices and proven sales proceduresDirect and advise on local marketing and event calendar while focusing on a premium customer experienceMAJOR RESPONSIBILITIES
Work in collaboration with region dealers and the US Sales Manager to develop and maintain a profitable, passionate and premium dealer network with an exciting customer experienceWork in collaboration with key stakeholders to develop and monitor appropriate business plans including providing advice on best practice, improving CSI scores, optimizing dealer marketing plans and activities to attract, win and retain customersWork in collaboration with key stakeholders to enhance the brand proposition and principles including advising on industry best practices from other dealers and seeking support from subsidiary expertsManage/support dealers with minimum product representation, forward orders and stock turns on motorcycles, clothing and accessoriesIdentify gaps in dealer staff knowledge including requisite training and knowledge of all Triumph products, features and benefitsFacilitate attendance of sales and product training both formal and onlineEnsure dealers are appropriately stocked with full range of models including apparel/clothing/accessories required to achieve minimum operating standards and assist in balancing inventory through the transfer of models between dealersManage the stock and supply of Triumph motorcycles and products to include annual retail and wholesale forecasts for each region dealer, as well as monitoring retail and wholesale performance to meet region/dealer/market needsMonitor individual dealer and region sales/performance to include visit reports, sales figures, market share, dealer stock levels, competitor sales and marketing activities and dealer CSI reports to track progressDevelop, mentor and manage a minimum of one passionate Triumph Champion per dealer to maximize both the dealer and Triumphs position within the market as well as the dealership ensuring a premium customer experienceEstablish and maintain facility "Brand Standards" in each dealership within the region to confirm Triumph as the Premium British Motorcycle Lifestyle BrandKNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Direct motorcycle/power sports market sales history along with a strong understanding of market conditions preferred
Skills:
Must hold a valid driver's license with motorcycle endorsementsStrong communication (verbal and written) as well as documentation skillsPossess strong Microsoft Office, Outlook, Excel, Word, PowerPoint skills
Abilities:
Must live in, or be willing to relocate to, Seattle, Washington as a central point within the region to best support the dealer networkAbility to travel extensively including overnight stays required to and from dealerships (Travel can include autos/planes/motorcycles); must be available for weekend dealer visits and events
RELATIONSHIPS
Internal:
RM's work closely with all other departments in the business
External
Fosters positive relationships with dealer partners
AUTHORITY
This position does not have authority to hire/fireAbility to act independently staying within the guidelines of the Sales Manager, National Sales Manager and GM directionLimited spending authority per budget and DOA guidelinesEDUCATION
High School diplomaBachelor's Degree preferredFive or more years direct field/retail experience (power sports/automotive preferred)TRAINING
Triumph AcademyTOLSalesforceOne week training at Triumph office in AtlantaUp to one month field training including travel with another RM, supervised dealer visitsPHYSICAL REQUIREMENTS OF THE JOB
Majority office work sitting at a desk and travel (via car, plane, etc.)Occasionally required to move motorcyclesOccasionally required to move boxes, carrying or with the assistance of a pallet jack for heavier itemsOccasional outdoor duties at events