Sports Facilities Company
Event Operations Team Member - Legends Event Center
Sports Facilities Company, Bryan, Texas, United States, 77801
EVENT OPERATIONS TEAM MEMBER - Legends Event Center
Sports Facilities Management, LLC
LOCATION: Bryan, TX
DEPARTMENT: OPERATIONS
REPORTS TO: DIRECTOR OF OPERATIONS
STATUS: PART-TIME
ABOUT THE COMPANY:
Legends Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Bryan, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Legends Event Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Event Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, and guests an excellent experience in every aspect. This position is an active part of the conversion/changeover process before, during, and after events.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
* Provide courteous and friendly service to all guests and staff * Ensure proper setup and breakdown of equipment, sound systems, scoreboards, signage, and other equipment as needed * Assist with coordinating tournaments and special events * Ensure all event details are executed as planned * Ensure games start on time and are scored accurately * Professionally resolve guest concerns and complaints and/or direct to appropriate Manager * Monitor all game play areas including turf and courts * Maintain and control trash in all areas of the venue * Consistently communicate issues and relevant updates to your supervisor and applicable LEC Team members * Assist with the coordination of all venue programming and applicable events * Be knowledgeable about prices, leagues, and events * Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary * Know and enforce the facility's policies, procedures, and rules * All other duties as assigned
THE IDEAL CANDIDATE HAS:
* 2-4 years of experience in the Sports/Recreation field * Strong eye for detail and safety compliance * Experience operating an electric scoreboard * Experience in coaching or mentoring athletes or children * Proven success in being a quality team member * Experience with volleyball, baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball events * Experience and success in customer service, leadership, and organization * Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
MINIMUM QUALIFICATIONS:
* Can work with a wide variety of age groups * Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary * Excellent communication skills, both verbal and written * Ability to maintain focus in a high-volume, fast-paced environment * Must have excellent guest service skills * Must be detail-oriented and have outstanding organizational skills * Ability to multi-task and prioritize * Ability to remain calm and focused in difficult and stressful situations * Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members * Must work well with others * Commitment to the safety and wellbeing of others * Have sports experience or a strong interest to learn
WORKING CONDITIONS AND PHYSICAL DEMANDS:
* Must be able to lift 40 pounds waist high * May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions * Facility has intermittent noise * Will be required to operate a computer * Must be able to walk intermittently * Must be able to safely operate a Utility Vehicle
Sports Facilities Management, LLC
LOCATION: Bryan, TX
DEPARTMENT: OPERATIONS
REPORTS TO: DIRECTOR OF OPERATIONS
STATUS: PART-TIME
ABOUT THE COMPANY:
Legends Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Bryan, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Legends Event Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Event Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, and guests an excellent experience in every aspect. This position is an active part of the conversion/changeover process before, during, and after events.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
* Provide courteous and friendly service to all guests and staff * Ensure proper setup and breakdown of equipment, sound systems, scoreboards, signage, and other equipment as needed * Assist with coordinating tournaments and special events * Ensure all event details are executed as planned * Ensure games start on time and are scored accurately * Professionally resolve guest concerns and complaints and/or direct to appropriate Manager * Monitor all game play areas including turf and courts * Maintain and control trash in all areas of the venue * Consistently communicate issues and relevant updates to your supervisor and applicable LEC Team members * Assist with the coordination of all venue programming and applicable events * Be knowledgeable about prices, leagues, and events * Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary * Know and enforce the facility's policies, procedures, and rules * All other duties as assigned
THE IDEAL CANDIDATE HAS:
* 2-4 years of experience in the Sports/Recreation field * Strong eye for detail and safety compliance * Experience operating an electric scoreboard * Experience in coaching or mentoring athletes or children * Proven success in being a quality team member * Experience with volleyball, baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball events * Experience and success in customer service, leadership, and organization * Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
MINIMUM QUALIFICATIONS:
* Can work with a wide variety of age groups * Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary * Excellent communication skills, both verbal and written * Ability to maintain focus in a high-volume, fast-paced environment * Must have excellent guest service skills * Must be detail-oriented and have outstanding organizational skills * Ability to multi-task and prioritize * Ability to remain calm and focused in difficult and stressful situations * Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members * Must work well with others * Commitment to the safety and wellbeing of others * Have sports experience or a strong interest to learn
WORKING CONDITIONS AND PHYSICAL DEMANDS:
* Must be able to lift 40 pounds waist high * May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions * Facility has intermittent noise * Will be required to operate a computer * Must be able to walk intermittently * Must be able to safely operate a Utility Vehicle