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Universal Service Administrative Company

IT Product Management Intern

Universal Service Administrative Company, Washington, District of Columbia, us, 20022


USAC's target compensation rate for a new hire into this position is $19.00 USD per hour. All intern positions are eligible for USAC Commuter Benefits, training opportunities, and free access to an on-site gym facility.

Why Intern Here?

Our mission to achieve universal service addresses America's current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Additional information on USF programs can be found at: https://www.usac.org/about/

A Multicultural Team

We have actively built an organization that doesn't just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.

USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We've worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.

USAC administers the $10 billion Universal Service Fund, which the FCC created to address serious gaps in needed coverage.

We deliver funds through four programs (Schools & Libraries, Lifeline, Rural Healthcare and High Cost), to people and places who need it most - rural, hard-to-reach communities, low income households and schools and libraries who need access to facilitate learning. We are passionate about our universal service mission, and we are in the midst of transforming our organization to better support its realization.

If you are interested in working in a creative and fast-paced environment, our USAC Internship program may be of interest to you. We are looking for people who are self-starters, enjoys collaborating with teammates, yet able to work independently to get the job done.

The Intern will participate in USAC-sponsored activities, training opportunities, and networking events.

Your Role

Work alongside the product management product owners and business systems analysts.

Support meetings with the business and technical teams, requirements gathering, user acceptance testing, and technical documentation needs.

Learn about product management, Agile and Scrum methodologies, product functionality features, and utilize tools such as Confluence and Jira.

About You

You are passionate about our mission to help Americans gain access to essential communications technology

You are a problem solver with great attention to detail, can work with little supervision, multi-task, and learn quickly

You have some exposure and experience with the Microsoft Office suite (PowerPoint, Excel, Outlook, Word)

You are a quick study, love brainstorming new ideas, and are eager to find solutions

You are agile at working across other departments

Current student in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution

You have critical thinking Skills; quantitative analytics knowledge; persistence

Some knowledge of the software development life cycle

Some knowledge about software implementation and software testing

Students pursuing Computer Science related Degree encouraged to apply

Eligibility

You must be at least 18 years to apply.

You must be a rising junior or senior student attending an accredited college or university, or a first-year post-graduate within the first year of your program. Nontraditional students may apply.

Students must maintain a GPA of 3.0 or higher to remain eligible for the program.

Interns must work for a minimum of 16 hours per week (and no more than 19 hours a week) in the USAC office in Washington, DC.

Sponsorship for the USAC Career Path internship program is not available for foreign nationals.

USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment and internships with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer.