Colonial Williamsburg Company
Guest Service Manager - Williamsburg Lodge Food & Beverage
Colonial Williamsburg Company, Williamsburg, Virginia, us, 23187
Responsibilities Include:
Oversee the daily operations of the dining room and lounge.Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls.Monitor and control payroll and labor costs.Enhance revenue opportunities.Maintain the quality of guest service in the dining room and lounge.Manage employee performance to meet established standards.
Qualifications:
Must be at least 21 years of age due to
Virginia A.B.C. code § 4.1-307
Working knowledge of food, beverage, service, and payroll cost control methods
Bachelor’s degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations.
OR
2 year degree in restaurant management. PLUS 3-5 years of progressively responsible experience including 2 years of supervision in fine dining operations.
OR
High school diploma or GED
PLUS
4-6 years progressively responsible experience including 3 years supervision in fine dining operations.
Strong knowledge of wine and liquor plus bartending experience
Ability to 1) communicate well both orally and in writing; 2) exercise high levels of tact and discretion; 3) demonstrate extreme courtesy and hospitality in stressful situations and 4) work flexible shifts that include nights, weekends and holidays
NOTE : In accordance with Virginia A.B.C. § 4.1-225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug-related offense within the past five years.
Oversee the daily operations of the dining room and lounge.Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls.Monitor and control payroll and labor costs.Enhance revenue opportunities.Maintain the quality of guest service in the dining room and lounge.Manage employee performance to meet established standards.
Qualifications:
Must be at least 21 years of age due to
Virginia A.B.C. code § 4.1-307
Working knowledge of food, beverage, service, and payroll cost control methods
Bachelor’s degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations.
OR
2 year degree in restaurant management. PLUS 3-5 years of progressively responsible experience including 2 years of supervision in fine dining operations.
OR
High school diploma or GED
PLUS
4-6 years progressively responsible experience including 3 years supervision in fine dining operations.
Strong knowledge of wine and liquor plus bartending experience
Ability to 1) communicate well both orally and in writing; 2) exercise high levels of tact and discretion; 3) demonstrate extreme courtesy and hospitality in stressful situations and 4) work flexible shifts that include nights, weekends and holidays
NOTE : In accordance with Virginia A.B.C. § 4.1-225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug-related offense within the past five years.