Blue Shield Of California
Account Manager - Core, Experienced
Blue Shield Of California, Long Beach, California, us, 90899
Job Description
Your Role
The Core Accounts team serves customers between the 101 - 2999 eligible employee segment. The Account Manager - Core, Experienced will report to the Senior Manager, Account Management - Core. In this role you will be responsible for strategically maintaining and growing the organization's relationship with clients and brokers. While focusing on protecting and growing existing revenue streams by ensuring a high level of customer satisfaction, and will be done through strategic planning, identifying new revenue opportunities, cross-selling existing and new products, and monitoring market and economic conditions that may affect the client's operations and purchasing decisions. This position is located in the Orange County or San Diego County area and has broker assignments throughout these counties, and travel will be required to maintain our presence in the market, but it will be mostly regional in nature. The job accommodates workplace flexibility, but some in-office presence will be required.
Your Work
In this role, you will:Negotiate with brokers/consultant (low complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiriesUse general knowledge of Blue Shield of CA products: TRIO, Tandem PPO, ASO, Specialty and has some knowledge on how they compare to competitive offerings to support accountsUse general understanding of Blue Shield of CA and Blue Shield of CA product value propositions based on client buyer type to support accountsUse general understanding of upcoming developments in the healthcare market (healthcare reform, state and local healthcare legislation, new entrants, customer need shifts)Clearly articulate thoughts and present Blue Shield of CA prepared presentation decksBuild client relationships through brokers and communicate with non-executive decision makersUpdate Shield Link with accurate, thorough, and timely informationQualifications
Your Knowledge and Experience
Requires at least 3 years of prior relevant experienceRequires at least 2 years of Health Plan sales experienceRequires a bachelors degree or equivalent experienceRequires a current active life and health license with the California Department of InsuranceExperience negotiating with brokers and consultants (low complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiries requiredExperience using available resources to complete back-office tasks and solve problems requiredExperience resolving service-related client issues requiredPay Range:
The pay range for this role is: $71060.00 to $106700.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
About the Team
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values:
Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.Our Workplace Model:
Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.
Two ways of working: Hybrid (our default) and office
Hybrid - In a business unit approved office a few times per year to 3 days per week, on averageOffice - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
Your Role
The Core Accounts team serves customers between the 101 - 2999 eligible employee segment. The Account Manager - Core, Experienced will report to the Senior Manager, Account Management - Core. In this role you will be responsible for strategically maintaining and growing the organization's relationship with clients and brokers. While focusing on protecting and growing existing revenue streams by ensuring a high level of customer satisfaction, and will be done through strategic planning, identifying new revenue opportunities, cross-selling existing and new products, and monitoring market and economic conditions that may affect the client's operations and purchasing decisions. This position is located in the Orange County or San Diego County area and has broker assignments throughout these counties, and travel will be required to maintain our presence in the market, but it will be mostly regional in nature. The job accommodates workplace flexibility, but some in-office presence will be required.
Your Work
In this role, you will:Negotiate with brokers/consultant (low complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiriesUse general knowledge of Blue Shield of CA products: TRIO, Tandem PPO, ASO, Specialty and has some knowledge on how they compare to competitive offerings to support accountsUse general understanding of Blue Shield of CA and Blue Shield of CA product value propositions based on client buyer type to support accountsUse general understanding of upcoming developments in the healthcare market (healthcare reform, state and local healthcare legislation, new entrants, customer need shifts)Clearly articulate thoughts and present Blue Shield of CA prepared presentation decksBuild client relationships through brokers and communicate with non-executive decision makersUpdate Shield Link with accurate, thorough, and timely informationQualifications
Your Knowledge and Experience
Requires at least 3 years of prior relevant experienceRequires at least 2 years of Health Plan sales experienceRequires a bachelors degree or equivalent experienceRequires a current active life and health license with the California Department of InsuranceExperience negotiating with brokers and consultants (low complexity) with general understanding of the renewal process and can reach out to underwriting for quotes and pricing inquiries requiredExperience using available resources to complete back-office tasks and solve problems requiredExperience resolving service-related client issues requiredPay Range:
The pay range for this role is: $71060.00 to $106700.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
About the Team
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values:
Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.Human . We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.Our Workplace Model:
Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.
Two ways of working: Hybrid (our default) and office
Hybrid - In a business unit approved office a few times per year to 3 days per week, on averageOffice - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.