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Holland America Group

2025 Internship - Business Analyst - Commerce and Enterprise Engineering

Holland America Group, Santa Clarita, California, United States, 91382


Job Description

The Princess Summer Internship Program is a 10-week paid summer internship opportunity designed to provide exposure and insight to professional careers in the amazing leisure travel, cruise industry. The selected interns will work on departmental projects as well as participate in professional development and enrichment activities.

2025 Program Dates (two options)

Program runs 10 weeks from June 9th - August 18th or June 16th - August 25th.

Eligibility

Eligible candidates are enrolled in a four-year accredited undergraduate program (where they are at least a rising junior) or in a graduate/Ph.D. program and have a GPA of 3.0 or higher.

MUST NOT be a graduating senior in the summer 2025.

Compensation

Undergraduate - $25.00/hr, Graduate - $35.00/hr, Ph.D. - $45.00/hr

Internship Project Details -

The Business Analyst Intern will be assigned to the Commerce, Enterprise, and Engineering group in the PCL Santa Clarita offices. In this group, you will be exposed to the inner workings of the formulation, creation, testing, and support of software that runs the financial core systems on our cruise ships. You will interface with various Point of Sale systems, Package Entitlement (Beverage, Dining, etc.) handling, Credit Card processing, guest account generation, financial reporting and auditing, Voids, Onboard and Shoreside Finance Tools, Onboard On-Demand Service Ordering and Fulfillment, Restaurant, Reservation, and Galley Management systems, and Guest Incident and Resolution systems. You will create trainings and documentation for end-users and support teams. Review and analyze business requests to convert into Jira tasks. You will also assist our Development and QA teams with understanding the business requirements of these core systems.

Requirements

Ability to use or learn to use Jira and Confluence.Proficiency using MS office Suite including Outlook & MS Teams.Ability to work independently, remotely and self-manage.Well organized and able to communicate effectively with colleagues and managers.The types of duties the students will perform will vary and may require some technical tasks, projects and/or work that may require specific proficiencies, technical abilities and/or computer skills.Skills Preferred

Ability to use or learn to use a diagramming tool like Lucid application.Majors Preferred

HospitalityBusiness AnalyticsTechnical CommunicationManagement Information SystemsWhat You Can Expect

Gain valuable experience.Gain confidence.Explore a new career path.Opens the opportunity to a future full-time job after graduation.Develop and refine skills.Network with professionals in the field.Develop an understanding of the type of working environment, field and industry that align with your career goals.Obtain job-related skills and experiences that will enhance your qualifications for future opportunities.

Deadlines

Our 2025 application period will close on November 30, 2024.

Our Culture... Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

https://www.princess.com/aboutus/culture-framework/

Princess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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