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The Knot Worldwide

Director, Product Design - eCommerce

The Knot Worldwide, Chevy Chase, Maryland, United States, 20815


Job Description

About the role and our team:

The Knot Worldwide is seeking a Director of Product Design to accelerate our growth as an e-commerce player in the wedding industry, offering engaged couples unmatched purchasing experiences in service of the most meaningful day of their lives. Our Registry product helps engaged couples start their new life together and share meaningful gift ideas with family and friends. Our Paper offering covers everything a couple needs for their day - from save the dates to invitations and table cards, all within a matching suite to their wedding website.

We seek a design leader who can solve challenging and complex user problems, create delightful and beautiful world-class products, hire and develop a strong team of product designers, and drive our organization's design thinking and execution. The Knot Worldwide uses modern practices operating in agile, self-directed, performance-oriented squads who are driving outcomes through OKRs.

Product Design at The Knot Worldwide endeavors to solve important problems, develop excellent people, and operate as great partners with the rest of the company. If you're attracted to this culture and a visible, important, leadership role with a market leader that has its highest growth and impact ahead of it, we'd love to hear from you!

Key responsibilities:Strategy

Partner with product, engineering, and business leadership on a product vision and strategy that aligns and inspires our whole build organization and catapults our company toward achieving aggressive business goalsBuild and evangelize design thinking into how we work across design, product, and engineering, and represent design and user experience across the company's leadershipCollaborate with front end engineering on a global pattern library approach that balances speed and creativity

Execution

Lead your team of full-stack product designers as they work within their squads to solve our users' most important problemsImprove how design, product, and engineering work together with your fellow leaders across several functionsSupport and evolve a design culture within the product organization and across the established design organization

Hiring and team development

Continue growing and upleveling your design teamImprove our design hiring brand, e.g. through community representation or thought leadershipDevelop your design team into masters of their craft and thought leaders in the product community

A Successful Candidate Has:

10+ years of digital product design and leadership including end-to-end execution, with proven track record from B2B to B2C, shallow to deep, one time to repeated usage, innovation to iteration, and web to app experiences.5+ years of product design experience working on e-commerce productsDemonstrated track record of creating and leading others to create beautiful industry-leading design solutions to solve important user and business problemsStrong business sense and desire to partner deeply with business stakeholders to understand and support our transactional revenue streamFacility with modern product development processes: agile, lean, iterative, outcome oriented, data driven (A/B testing), user research informedDevelopment orientation - you are eager to grow yourself and your team membersStrong presentation and written communication skillsTrack record collaborating with product management, engineering, and marketing leadersAbout Us

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

You Dream Big. You iterate and experiment to drive innovation.You Love Our Users. You keep our global community at the center of everything you do.You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.You Hustle Every Day. You favor urgency and own your outcomes.You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Boston, MA; Delhi, India; Galway, Ireland; London, England; Madrid, Spain; New York, NY; Omaha, NE; Portland, OR; and Washington, D.C.

We are seeking applicants residing in the Central or Eastern US time zones to facilitate effective communication with the company's headquarters in Chevy Chase, MD.

US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

About the Team

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In more than 16 countries around the world, The Knot Worldwide's leading family of brands-including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more-help people take celebration planning from inspiration to action. When you join our global team, you'll be a part of a diverse group of individuals passionate about serving and enabling our communities to celebrate the moments that make us.