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United Software Group

Network Engineer

United Software Group, Tate, Georgia, United States, 30177


Requisition Name: Network Engineer

Estimated Duration: 05/09/2024 - 08/31/2024

6000 North Terminal Parkway - Atlanta Airport Atlanta, Georgia 30320 - onsite

Position Purpose:

This Network Engineer with wireless expertise will work in our NOC and will be required to maintain a reliable, secure, and efficient wired and wireless data communications network. The ideal candidate will have a background in managing wireless network equipment, which includes installing, configuring, and maintaining it within a variety of parameters. This professional will also be knowledgeable about industry Wired and Wi-Fi standards and best practices.

Responsibilities:Installing any necessary hardware or software, including those for backups or to monitor system performance.Troubleshooting tasks to prevent downtime.Providing solutions for upgrade managementDeveloping plans to address consistent wireless network problems.Planning for future strategies and initiatives to keep the network operating at high performance.Collaborating with vendors and network managers on implementation and deploymentInstalling and managing firewalls and other network security protectionsTraining in-house staff on wireless technologies, if applicablePutting solutions in place to continuously test network performance.Testing and modifying equipment as needed.Configure and deploying CISCO switches and access points appropriately and effectively.Conducting site surveysTraining & Development:• Strong research and troubleshooting skills• Stay current on all Wireless technology platforms and systems to ensure the users get the requirement functionality to perform their job.

Support:• Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk• Write technical and end-user documentation for assigned projects• Provide all necessary system, maintenance, and disaster recovery plan documents.• Perform system installation support and ensure all necessary system security requirements.• Responsible for researching and problem resolution and must coordinate activities with IT support staff as required and document findings.• Maintain software licenses and maintenance support from software vendors• Follow division team handbook, policies and procedures, software standards, software development lifecycle and change management• Work collaboratively with others to achieve team and organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals• Deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency and effectiveness; demonstrate a positive, "can-do" attitude; respond constructively to new information, changing conditions, and unexpected obstacles• Prepare management reports related to system audit, availability and performance as needed.• Submit appropriate change order documentation for moves, adds, and changes of the systems• Perform other related duties incidental to the work described herein.

Knowledge, Skills & Abilities• Proven experience in a network engineer role• Hands on experience in networking, routing, switching, and wireless• Excellent knowledge of best practices around management, control, and monitoring of wi-fi network infrastructures• Experience with Cisco wireless land controllers, implementation, troubleshooting, and problem resolution• Ability to set up and configure network devices such as access points• Great at organizing, prioritizing, and multitasking• Cisco training and certifications• CWNA training and certification a plus• Evening and overnight hours are required, and weekend work may be required

Minimum Qualifications - Education and Experience

Bachelor's degree in computer science or engineering or related field (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). 5 years of server experience.

Preferred Education & Experience

Master's degree in computer science or engineering (equivalent professional experience may be considered for substitution for the master's degree on an exception basis) with 5-8 years' of directly related professional work.

Certifications

Cisco CCNA, CCIE Wireless, CCNP, and ITIL highly desiredCandidate must have the ability to work flexible hours including weekends or on-call rotation.