SWISSOTEL
Sales Manager
SWISSOTEL, Chicago, Illinois, United States,
Job Description
WHAT YOU WILL BE DOING:
You are competitive and a natural people person, passionate about selling incredible experiences. You love networking and especially the thrill of exceeding goals.
Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.
Responsible for bookings with 8+ rooms on peak
Confirm and review function details with clients prior to arrival
Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business
Meet quarterly and annual sales revenue goals
Thrive within established booking parameters to negotiate new business
Maintain growth of existing accounts
Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary, and Front Office
Obtain rooming list details and request deposits where applicable
Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied
Maintain positive relationships with all guests, vendors, colleagues and global sales network
Solicit group and banquet business through action plan execution
Participate in customer and promotional events within the hotel and trade related organizations
Maintain accounts, contact, activity and business details within the appropriate PMS applications
Prepare weekly, monthly, quarterly and annual reports, as required
Balance operational, administrative and colleague needs
Follow departmental policies and procedures
Follow all safety policies
Any other tasks that may be assigned
WHAT YOU WILL BE DOING:
You are competitive and a natural people person, passionate about selling incredible experiences. You love networking and especially the thrill of exceeding goals.
Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.
Responsible for bookings with 8+ rooms on peak
Confirm and review function details with clients prior to arrival
Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business
Meet quarterly and annual sales revenue goals
Thrive within established booking parameters to negotiate new business
Maintain growth of existing accounts
Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary, and Front Office
Obtain rooming list details and request deposits where applicable
Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied
Maintain positive relationships with all guests, vendors, colleagues and global sales network
Solicit group and banquet business through action plan execution
Participate in customer and promotional events within the hotel and trade related organizations
Maintain accounts, contact, activity and business details within the appropriate PMS applications
Prepare weekly, monthly, quarterly and annual reports, as required
Balance operational, administrative and colleague needs
Follow departmental policies and procedures
Follow all safety policies
Any other tasks that may be assigned