CommerceIQ
Senior Director, Product Operations New Seattle, Washington, United States
CommerceIQ, Seattle, Washington, us, 98127
CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more atcommerceiq.ai .The Role:The Director of Product Operations will bring together teams across CIQ’s functions to help our product team plan well, build with quality, and execute optimally. You will be part of the product and technology leadership group, and your team will closely work with the Chief Product and Technology Officer, bringing solid business sense and sound judgment, and working effectively across organizational lines. This role includes components of strategy (e.g. annual business plans), operations (e.g. running the cadence of product and engineering, monitoring their results, and connecting the operating lines between our functions via solid product processes), and communications. In this role, you will interface with product and engineering leaders and take a data-driven approach to business, product strategy, and engineering, with the goal of driving product planning, product execution, GM optimization, and product led growth.This is a hybrid role with 2-3 days in office that will be based out of our Seattle, WA hub.What You'll Do:Develop strategic analysis, working with leadership and the Product Management and Engineering teams, including GM analysis and product led growthDefine and track key product/engineering/business metrics/KPIs, drive product and engineering execution, lead monthly and quarterly business reviewsDeliver data, analytics, and insights in strategic initiatives for the Product team that helps leadership with critical decision-makingRun product process initiatives and contracting of Product technology partnersCoach and mentor your direct reports (currently 2) to foster a supportive culture of collaboration and delivery to high standardsGet support and mentorship from principal and senior leadershipLead cross-functional project teams in structuring and executing analyses needed to develop recommendations, and communicate findings to senior management.Bring in and incorporate industry best practices into the Product Operations groupCross-functional collaboration: Work closely with product managers, engineers, and other stakeholders to ensure effective execution of product initiatives and support other functions initiativesWhat You'll Bring:8-10+ years of overall experience, constituting a mix of Engineering with Product Operations, Program Management, or another tech function3-4+ years of experience as a people manager at a B2B SaaS companyExperience with end to end product lifecycle, from planning to delivery and with new product introductionExperience overseeing roadmap strategy and definitionBusiness acumen and comfort with financial dataExperience with data analysis tools and development management toolsExperience working with various geographic locationsExperience managing programs across cross functional teams, building processes, and coordinating release schedulesNice to Haves:4+ years of software development experienceHighly competitive pay, benefits, and early-stage stock optionsUnlimited PTO and seven paid company holidaysWork from home benefits including flex WFH hours and home office set-up reimbursementMonthly cell phone, internet, and gym/fitness reimbursementComprehensive health, dental, vision, and life insurance benefits401K plan, FSA, and HSA programsLong-term and short-term disabilityThe typical base pay range for this role across the US is: $215,000 - $323,000/per yearThis base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location.Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other perks. We have at least 10 paid company holidays in each calendar year, in addition to unlimited PTO for all full-time employees.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.Apply for this job
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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in CommerceIQ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
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*indicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfEducationSchool
Select...Degree
Select...Select...Preferred NameLinkedIn Profile *Location (City, State) *How did you hear about CommerceIQ? *
Select...Are you legally authorized to work in the United States of America? *
Select...Will you now or in the future require visa sponsorship from CommerceIQ to continue working in the United States? *
Select...Do you have experience in engineering as well as either product operations or program management? *
Select...Do you have at least 3 years of people management experience at a B2B SaaS company? *
Select...Are you willing to work from our Seattle, WA office 2-3 days per week? *
Select...Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in CommerceIQ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injury
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PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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