Sciens Building Solutions
Security Service Supervisor
Sciens Building Solutions, Pleasanton, California, United States, 94566
SAB - PleasantonPleasanton, CA5925 Stoneridge DrPleasanton, CA 94588, USA
SciensBuilding Solutions is seeking a SecurityServiceSupervisor who is a positive change agent and can drivehighcustomersatisfaction,while leading aserviceteamalong witha back-office team to supporta business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in thesecurity,and electricalindustriesand is ready to assume ownership of a Divisionservicemanagementrole,while being part of a vibrant national organization.WHAT YOU'LL BE DOING (and doing well!)Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.Responsible for the scheduling, execution, billing and completion of service,warranty,and emergency jobs.Responsible for executing service inspections on time and resolution of system deficiencies.Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.Responsible for delivering projects within the original budgeted cost.Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.Responsible for efficient asset management,such as inventory and company service vehicles.Responsible for building a high-performance culture to include annual performance reviews and development initiatives. Responsible for manpower planning and allocation.Responsible in part for customer satisfaction and cash collections.Works closely with the sales and installation teams to support the growth and profitability of the Division.Responsible for control and calibration of inspection, measuring, and security testing equipment.Responsible for ensuring all employees embrace our safety culture and comply with all safety initiatives.WHAT WE LIKE ABOUT YOUTwo to five years of experience in a service operations manager role within the fire detection, fire protection, security, or electrical environment.Ability to effectively communicate with a diverse group of individuals, including company leadership, regional staff, customers, and vendors.Strong, positive team builder with leadership ability.Knowledge of current security, cloud and on-prem; security solutions and system integrations. Including network switches, IP protocol, fire alarm and other peripheral devices.Lead, train and supervise a team of security personnel, ensuring they have the necessary skills and knowledge to perform their duties effectively.Conduct regular security assessments and audits to identify vulnerabilities and areas for improvement.Ability to attract, develop, grow, and retain a team.Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.Valid driver’s license.Able to work independently.Excellent organizational, decision-making, and communication skills.Proficient in NFPA codes and standards.Knowledge of OSHA safety standards.WHAT WE'RE BRINGING TO THE TABLECompetitive salary based on qualifications.Paid time off plan and holidays.401(k) matching.Short term and long-term disability.Medical, dental, and vision plans with options.Life insurance.Professional career development opportunities.Salary Range: 120-135k.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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SciensBuilding Solutions is seeking a SecurityServiceSupervisor who is a positive change agent and can drivehighcustomersatisfaction,while leading aserviceteamalong witha back-office team to supporta business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in thesecurity,and electricalindustriesand is ready to assume ownership of a Divisionservicemanagementrole,while being part of a vibrant national organization.WHAT YOU'LL BE DOING (and doing well!)Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.Responsible for the scheduling, execution, billing and completion of service,warranty,and emergency jobs.Responsible for executing service inspections on time and resolution of system deficiencies.Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.Responsible for delivering projects within the original budgeted cost.Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.Responsible for efficient asset management,such as inventory and company service vehicles.Responsible for building a high-performance culture to include annual performance reviews and development initiatives. Responsible for manpower planning and allocation.Responsible in part for customer satisfaction and cash collections.Works closely with the sales and installation teams to support the growth and profitability of the Division.Responsible for control and calibration of inspection, measuring, and security testing equipment.Responsible for ensuring all employees embrace our safety culture and comply with all safety initiatives.WHAT WE LIKE ABOUT YOUTwo to five years of experience in a service operations manager role within the fire detection, fire protection, security, or electrical environment.Ability to effectively communicate with a diverse group of individuals, including company leadership, regional staff, customers, and vendors.Strong, positive team builder with leadership ability.Knowledge of current security, cloud and on-prem; security solutions and system integrations. Including network switches, IP protocol, fire alarm and other peripheral devices.Lead, train and supervise a team of security personnel, ensuring they have the necessary skills and knowledge to perform their duties effectively.Conduct regular security assessments and audits to identify vulnerabilities and areas for improvement.Ability to attract, develop, grow, and retain a team.Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.Valid driver’s license.Able to work independently.Excellent organizational, decision-making, and communication skills.Proficient in NFPA codes and standards.Knowledge of OSHA safety standards.WHAT WE'RE BRINGING TO THE TABLECompetitive salary based on qualifications.Paid time off plan and holidays.401(k) matching.Short term and long-term disability.Medical, dental, and vision plans with options.Life insurance.Professional career development opportunities.Salary Range: 120-135k.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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