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Komatsu America Corp.

Digital Office - UX/UI Designer

Komatsu America Corp., Chicago, Illinois, United States, 60290


Digital Office - UX/UI Designer

Date: Oct 28, 2024Location: Chicago, IL, US, 60631; Milwaukee, WI, US, 53204-2941Onsite or Remote: Hybrid PositionKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.Komatsu is embarking on an enterprise-wide initiative to transform our digital experience. We will be re-platforming all global primary websites onto the Adobe AEM CMS and adding them to the Komatsu.com domain. This role will be responsible for re-designing the online experience of Komatsu global websites and will also provide design support for eCommerce expansion, technology subscriptions, and online training.Key Job Responsibilities

Own the design and experience of websites and digital productsMerge several customer facing digital applications into a single website with a common set of technologyPartner with vendors, marketing, and IT teams to develop and progress the organization’s digital strategy and roadmapSupport the execution of omni-channel marketing campaigns with landing page and e-mail designConduct internal and external interviews to identify and validate functionality enhancementsIdentify opportunities to streamline existing processes and digital products by driving the adoption of UX standards and best practicesAnalyze user needs and create UI designs while taking into account product requirements and technical feasibilityCreate wireframes, UI mockups, user workflow diagrams, and prototypes that translate customer needs into engaging user experiencesCreate graphical assets to support UI visual designsOrganize and conduct usability studies to validate designs and uncover existing issuesAdvocate for the customer experience; be their voice within the companyFacilitate and participate in QA and user acceptance testingQualifications/Requirements

Bachelor's Degree in Graphic Design, Web Design, User Interface Design, or a related fieldMinimum of 3 years designing mobile friendly, responsive B2B and B2C eCommerce websitesModern web development practices including implementing UX best practices, responsive design, and mobile first layoutsDemonstrated graphic design skills to turn wireframes into high-fidelity visual designsExperience with usability testing practices and methodologiesExperience with web front-end development, HTML/CSSDesired Characteristics: Experience leading, organizing, overseeing, and releasing third-party design activitiesExperience implementing on-site personalization based on a user’s profile settingsExperience implementing A/B testingExperience working with Figma and MiroStrong organizational and presentation skills; ability to handle multiple tasks, meet deadlines and manage priorities, present, and share strategies, working across organizational teams to deliver resultsAdditional Information

Office environment in a hybrid work settingPercentage of Travel: 10% or less (Maybe required to travel to both Milwaukee and Chicago offices as needed)Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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