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Hilton Worldwide, Inc.

Housekeeping Floor Manager - Hilton Boston Park Plaza

Hilton Worldwide, Inc., Boston, Massachusetts, us, 02298


Job Description - Housekeeping Floor Manager - Hilton Boston Park Plaza (HOT0B268)Job Number:

Housekeeping Floor Manager - Hilton Boston Park Plaza (HOT0B268)Work Locations:

Hilton Boston Park Plaza50 Park Plaza at Arlington St.Boston 02116-3912The

Hilton Boston Park Plaza

is searching for a talented

full-time

Housekeeping Floor Manager

to help lead their team! This property is conveniently located downtown steps away from the Public Garden, Theater District, and many of the city's most popular historic sites. Boasting 1,060 rooms, 4 outlets, and 70,000+ square feet of meeting space, this beautifully vibrant downtown property offers a great next step for a talented/experienced hospitality leader looking for a new and exciting career move.This position will report to the Director of Housekeeping Services and will oversee a large housekeeping team. The ideal candidate will be an energetic and passionate leader who enjoys being a team player, has prior union experience in a hotel environment, has a passion for implementing policies and procedures, and has 1-2 years of experience in a leadership role (required).What are the benefits of working for Hilton?Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Go Hilton travel program: 100 nights of discounted travelAccess to your pay when you need it through DailyPayHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parentsDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Flexible shifts and days offComprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCareMental health resources including free counseling through our Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)401K plan and company match to help save for your retirement*Available benefits may vary depending upon property-specific terms and conditions of employmentWhat will I be doing?As a Housekeeping Floor Manager, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Manager will perform the following tasks to the highest standards:Allocate work duties to Team MembersPerform routine inspections of all check-out rooms and spot checks of all occupied roomsReport and follow up on any maintenance defects or other issuesInspect, routinely, service areas, store rooms and corridorsSchedule and supervise deep cleaning and any other projectsManage and train Room Attendants and other Team Members to ensure their performance is to the standards requiredManage, efficiently, stock control and the maintenance of equipmentProvide excellent Guest service, including VIP and other special requirementsEnsure the adherence to hotel brand standards at all timesWhat are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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