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Palomar College

Student Support Specialist II

Palomar College, San Marcos, California, us, 92079


Position Information

Position Title:

Student Support Specialist IIDepartment:

English as a Second Language DepartmentLocation:

San MarcosFull or Part Time:

Full-TimeCategory:

ClassifiedHours per week:

40Number of Months:

12 monthWork Schedule:

Monday – Thursday, 11:00 a.m. – 8:00 p.m.; Fridays 8:00 a.m. – 5:00 p.m.Occasional night and weekend hours may be required due to department needs.Grade: 20Salary:

$4,950.80A 3% differential pay will be paid for hours worked between 6:00 pm and 10:00 pm.Salary/Wage Frequency:

MonthlyIn addition to a competitive compensation structure, Palomar College also offers an extremely generous benefits package, including:Insurance fully paid for employees and their eligible dependents: four medical plans, dental HMO, and the vision plan.Vacation, sick leave, and 25 paid holidays.$80,000 employee term life/accident insurance policy.Employee long-term care insurance.Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your household.Enrollment in CalPERS (California Public Employees Retirement System).The estimated maximum value of this employer-paid benefits package is approximately $41,360 annually.Primary Function

Performs complex administrative support and program activities in an assigned department or grant funded program; assists students with the admissions process, assessment, enrollment and financial aid; advises students on where to access information and options for academic and career programs; oversees the development, implementation and maintenance of department special projects and work processes; provides lead-level guidance to lower-level student support staff.Minimum Qualifications

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:Experience:

Five years of increasingly responsible clerical and secretarial experience.Education:

Equivalent to completion of the twelfth grade.Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience.Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement

Palomar College is committed to diversity, equity, inclusion, accessibility and antiracism (DEIAA). We are dedicated to empowering students to succeed and are guided by our core values.Preferred Qualifications

Clerical and secretarial experience involving frequent public or student contact.Completion of college-level coursework from an accredited college or university.Bilingual (English and Spanish) verbal and written skills.Supervision Received and Exercised

Supervision Received From:

An Assigned Administrator or SupervisorDuties and Responsibilities

Essential Functions:

Essential responsibilities and duties may include, but are not limited to, the following:Assists and leads work of student support staff; ensures completeness, accuracy and conformance with District/divisional standards.Provides project and technical leadership in the development and implementation of special projects.Provides program-specific software support and technical training.Determines program eligibility for new and continuing students.Schedules participants for counseling appointments, workshops, orientations and special events.Assesses student records; reviews transcripts and course equivalency information.Inputs student data into appropriate systems and maintains and updates student files and records.Marginal Functions:Provides backup for other department or program administrative support staff.Contacts the Palomar College Police Department or custodial staff as needed.May provide guidance and direction in the work of lower-level staff and student workers.Knowledge, Skills, Abilities

Knowledge of:Office support practices and procedures.Needs and concerns of low-income and educationally disadvantaged students.Higher education, government and community resources available to students.Methods and techniques for troubleshooting hardware and software-related issues.Project management tools and techniques.Skill in:Assigning and inspecting the work of lower-level staff.Coordinating projects.Providing information and guidance to staff.Working Conditions

Environmental Conditions:

The employee works under typical office conditions, and the noise level is usually quiet to moderate.Physical Conditions:

Essential and marginal functions may require physical fitness requirements necessary to perform the job functions.Terms of Employment

Full-time, 40 hours per week, 12 months per year.This position also carries a probationary period of six months from the date of hire.Open Date

10/21/2024Close Date

11/04/2024

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