Student Support Specialist I

Position Information

Position Title:

Student Support Specialist IDepartment:

English as a Second Language DepartmentLocation:

Fallbrook Education CenterFull or Part Time:

Part-timeHours per week:

18Number of Months:

12 monthWork Schedule:

Monday – Thursday, 4:00 p.m. – 8:30 p.m.Occasional night and weekend hours may be required due to department needs.May require occasional travel to other District locations.Palomar College believes a healthy work-life balance can improve the physical, emotional, and mental health of our employees. In support of this belief, the District offers the opportunity to work remotely for certain positions, depending on the operational needs of the District and the provisions of the Remote Work Policy.Grade:

18Salary:

$2,121.435A 3% differential pay will be paid for hours worked between 6:00 pm and 10:00 pm.Salary/Wage Frequency:

MonthlyIn addition to a competitive compensation structure, Palomar College also offers additional benefits:Paid leave benefits including vacation, sick leave and up to 25 paid holidays (pro-rated based on scheduled days to work and FTE /percentage indicated on the job posting)Employee Assistance Plan (EAP) – Confidential free counseling, financial, legal, personal and professional development resources for all members of your householdVoluntary insurance benefit and investment optionsEnrollment in APPLE (Accumulation Program for Part Time and Limited-Service Employees), or CalPERS (California Public Employees Retirement System) depending upon prior eligibilityPrimary Function

Performs routine to complex administrative support and program activities in an assigned department or grant funded program; assists students with the admissions process, assessment, enrollment and financial aid; advises students on where to access information and options for academic and career programs; assists with access to services including delivery of routine workshops and training on the use of program equipment; creates and maintains department or program-specific tracking systems, reports, records and files required for work processes; may staff a front desk.Minimum Qualifications

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:Experience:

Three years of increasingly responsible clerical and secretarial experience.Education:

Equivalent to completion of the twelfth grade.Transcripts must be included to receive credit for education and/or to substitute education in lieu of experience (i.e. Bachelor’s degree = 4 years of experience).Only coursework completed at, and degrees awarded by, accredited institutions recognized by the U.S. Department of Education will be considered as satisfying the minimum qualifications.Diversity, Equity, Inclusion, Accessibility and Antiracism (DEIAA) Statement

Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds in a community college.Preferred Qualifications

Clerical and secretarial experience involving frequent public or student contact and familiarity with counseling, student assessment, eligibility and matriculation requirements.Completion of college-level coursework from an accredited college or university.Bilingual (English and Spanish) verbal and written skills.Licenses and/or Certificates

N/ASupervision Received and Exercised

Supervision Received From:

An Assigned Administrator or SupervisorDuties and Responsibilities

Essential Functions:Screens, processes, codes and assists in the completion of student applications or forms according to federal, state and local regulations and requirements.Schedules participants for counseling appointments, workshops, orientations and special events.Inputs student data into appropriate systems and maintains and updates student files and records.Assesses student records; reviews transcripts and course equivalency information.Conducts and/or participates in on- or off-campus workshops, class and community presentations.Performs department or program specific services including entering educational plans into computer programs.Assists in the development and distribution of a variety of program, outreach and marketing materials.Marginal Functions:Provides backup for other department or program administrative support staff.Participates in grant administration functions.Ensures student accommodations are available.Collects and processes fees or payments for services.Maintains and orders office supplies, materials and equipment.Contacts the Palomar College Police Department or custodial staff as needed.Knowledge, Skills, Abilities

Knowledge of:Office administration practices and procedures.Needs and concerns of low-income and educationally disadvantaged students.Academic, government and community resources available to students.Principles and practices of sound business communication.Rules, policies and procedures applicable to assigned areas of responsibility.Skill in:Communicating information accurately and effectively to students.Evaluating student applications for program eligibility.Administering and scoring student assessments.Making calculations and tabulations accurately.Tracking statistical information utilizing complex spreadsheets and databases.Working Conditions

Environmental Conditions:

The employee works under typical office conditions.Physical Conditions:

Essential and marginal functions may require physical fitness requirements necessary to perform the job functions.Terms of Employment

Part-time, 18 hours per week, 12 months per year.This position also carries a probationary period of six months from the date of hire.Open Date

10/21/2024Close Date

11/04/2024

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