Hilton Worldwide, Inc.
Director of Catering - Conrad Los Angeles
Hilton Worldwide, Inc., Mission, Kansas, United States,
Job Description - Director of Catering - Conrad Los Angeles (HOT0B2XS)Work Locations:
Conrad Los Angeles, 100 S. Grand Avenue, Los Angeles 90012Be a part of the newest luxury hotel in downtown LA,
Conrad Los Angeles ! As part of the highly anticipated billion-dollar project,
The Grand LA , this is the 7th Conrad Hotel in the U.S. and the 1st in California.Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets, including a signature restaurant, outdoor restaurant, lobby bar, and in-room dining, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup.The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.Minimum Qualifications:The ideal candidate should possess over five (5) years of Hospitality related experience at manager level, a minimum of one (1) year of leadership experience in hotel management, the ability to travel, knowledge of hotel property management systems (Delphi.fdc), significant experience in revenue management or a similar analytical role, and a relevant degree in business development or another relevant business field (CMP, CPCE).What will I be doing?As Director of Catering, you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.Essential Functions:STRATEGY:
Successfully implement commercial strategic initiatives and monitor for best-in-class results; drive innovation and creativity within event delivery; partner with the General Manager/Executive Committee to create high-impact event experiences; ensure high-quality service standards are maintained through continuous reviews of processes and procedures; provide owner relations guidance in key areas of Events expertise; actively support the sales process.LEADERSHIP:
Provide overall leadership and direction in all Events matters; serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience; engage with General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers; evaluate innovative ways for process/practice improvements and share best practices; participate or represent Hilton in industry social/meeting/events professional associations.CULTURE:
Inspire high-performing multi-cultural, multi-generational teams; integrate Hilton’s Values/Mission/Purpose when implementing Catering initiatives; lead with Hilton culture engaging with Team Members; be an ambassador for customer service.TALENT:
Motivate and provide a productive work environment; ensure all Catering manager roles have career development plans in place; listen and respond to team members' needs; manage group and interpersonal conflict effectively.OPERATIONS EXCELLENCE:
Ensure proper use of all function space, exhibit hall, and event spaces; manage supplier and vendor relationships; ensure standards/practices; develop and manage departmental budgets; oversee short, medium, and long-term forecasting and actual cost reporting for events; ensure proper staffing for the needs of the business; integrate current trends in event management and design; participate in customer site inspections and assist with the sales process as necessary.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of our Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Urgency. We also seek the following key attributes: Quality, Productivity, and Customer Focus.What will it be like to work for Hilton?Hilton is the leading global hospitality company, dedicated to exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.The Benefits:
Hilton has an award-winning workplace culture and offers a comprehensive benefits package including access to pay through DailyPay, medical insurance, Go Hilton travel discount program, supportive parental leave, matching 401(k), employee stock purchase program, debt-free education, career growth and development, and recognition and rewards programs.* Available benefits may vary depending upon property-specific terms and conditions of employment.The annual salary range for this role is $90,000 - $105,000 based on applicable experience and location.We will consider for employment all qualified Applicants, including those with Criminal Histories, in accordance with applicable state and local laws.
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Conrad Los Angeles, 100 S. Grand Avenue, Los Angeles 90012Be a part of the newest luxury hotel in downtown LA,
Conrad Los Angeles ! As part of the highly anticipated billion-dollar project,
The Grand LA , this is the 7th Conrad Hotel in the U.S. and the 1st in California.Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets, including a signature restaurant, outdoor restaurant, lobby bar, and in-room dining, all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup.The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA’s cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.Minimum Qualifications:The ideal candidate should possess over five (5) years of Hospitality related experience at manager level, a minimum of one (1) year of leadership experience in hotel management, the ability to travel, knowledge of hotel property management systems (Delphi.fdc), significant experience in revenue management or a similar analytical role, and a relevant degree in business development or another relevant business field (CMP, CPCE).What will I be doing?As Director of Catering, you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.Essential Functions:STRATEGY:
Successfully implement commercial strategic initiatives and monitor for best-in-class results; drive innovation and creativity within event delivery; partner with the General Manager/Executive Committee to create high-impact event experiences; ensure high-quality service standards are maintained through continuous reviews of processes and procedures; provide owner relations guidance in key areas of Events expertise; actively support the sales process.LEADERSHIP:
Provide overall leadership and direction in all Events matters; serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience; engage with General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers; evaluate innovative ways for process/practice improvements and share best practices; participate or represent Hilton in industry social/meeting/events professional associations.CULTURE:
Inspire high-performing multi-cultural, multi-generational teams; integrate Hilton’s Values/Mission/Purpose when implementing Catering initiatives; lead with Hilton culture engaging with Team Members; be an ambassador for customer service.TALENT:
Motivate and provide a productive work environment; ensure all Catering manager roles have career development plans in place; listen and respond to team members' needs; manage group and interpersonal conflict effectively.OPERATIONS EXCELLENCE:
Ensure proper use of all function space, exhibit hall, and event spaces; manage supplier and vendor relationships; ensure standards/practices; develop and manage departmental budgets; oversee short, medium, and long-term forecasting and actual cost reporting for events; ensure proper staffing for the needs of the business; integrate current trends in event management and design; participate in customer site inspections and assist with the sales process as necessary.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of our Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Urgency. We also seek the following key attributes: Quality, Productivity, and Customer Focus.What will it be like to work for Hilton?Hilton is the leading global hospitality company, dedicated to exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.The Benefits:
Hilton has an award-winning workplace culture and offers a comprehensive benefits package including access to pay through DailyPay, medical insurance, Go Hilton travel discount program, supportive parental leave, matching 401(k), employee stock purchase program, debt-free education, career growth and development, and recognition and rewards programs.* Available benefits may vary depending upon property-specific terms and conditions of employment.The annual salary range for this role is $90,000 - $105,000 based on applicable experience and location.We will consider for employment all qualified Applicants, including those with Criminal Histories, in accordance with applicable state and local laws.
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