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Omni Hotels & Resorts

Food and Beverage Outlets Supervisor

Omni Hotels & Resorts, Atlanta, Georgia, United States, 30383


Food and Beverage Outlets SupervisorJob Locations:

US-GA-AtlantaRequisition ID:

2024-116033# of Openings:

1Category:

Food & BeverageLocation:

Omni Atlanta Hotel at Centennial ParkLuxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.Job Description:To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.Responsibilities:Assist in overall supervision of all outlets within the food and beverage departmentHave full knowledge of all menus and beverage menusHave full knowledge of responsible alcohol serviceProper setup and breakdown of area and service stationProvide the highest quality guest interactions - be pleasant, friendly and polite to everyoneProvide cocktail service throughout all outletsMulti-task several guests and duties at once, maintaining the highest levels of serviceTake food and beverage orders from guestsEnter in orders to the computer ensuring accuracy and timelinessManage walk-up and seated guests appropriatelyPrepare beverages for servers from printed ticketsFollow service standards and best practices at all timesDemonstrate excellent teamwork with internal associatesResponsible for assigned shift, assisting in overall managementDemonstrate full working knowledge of POS systemMaintain a clean and safe work environmentBe pleasant, smile, and greet all guests, using guest names when obtainedCheck staff punctualityMust have sense of urgency throughout entire shiftHandle guest comments and complaintsStay on the floor during operating hoursCommunicate with guests and receive feedbackObserve, teach, and correct associates' serviceMaintain condition of outletsAssist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOSPerform any other duties assigned by ManagementQualifications:Previous supervisor experience in food and beverage highly preferred.Must be knowledgeable of wines, beer and liquor.Must have TIPs Certification.Must have Food Handler Certification.Able to stand for extended periods of timeAble to work long hours/shiftsAble to read and write English proficientlyAble to lift and carry 20 pounds routinely, and up to 50 pounds occasionallyAble to walk, sit, stand, squat, reach, and lean in the course of daily businessAble to carry and balance oval and cocktail traysAble to push purchasing carts for a distanceSelf motivated, and ability to work with limited supervision.Ability to work a flexible schedule to include weekends, holidays, and AM and PM shiftsOmni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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