Amazon
Enterprise Services Manager, SIGINT
Amazon, Baltimore, Maryland, United States,
Job ID: 2804875 | Amazon Web Services, Inc.The Amazon Web Services Professional Services team is looking for a SIGINT Enterprise Services Manager (ESM) that can manage the working relationship with large government organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities
Long term development of large, complex, and distributed enterprise organizationsEngage with customers to understand their business drivers and application portfolioDevelopment of long term Cloud Strategy for customersIdentify & develop specific opportunities and supporting business casesDeal shaping, including estimations and deal pricingContract negotiations & closingIdentifying and managing a portfolio of customers, including sales pipeline management and engagement ownershipPlanning and implementation of a portfolio of projects, including budget & deliverableMitigation of delivery risks & issuesOverseeing delivery of projects in account, ensuring high quality deliveryAct as single person of contact for Customer executives (including CxOs), developing deep, trustful relationsEducate customers on AWS services and translate those into a clear business value propositionEnvision and inspire customersOrchestration of product, technology and services partnersCoaching Customer and Partner teams to be self-sufficient.About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS
7+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.Experience working with large government organizations as the Consulting Services lead for National Security clients, delivering Business Transformation projects, and own a bookings/revenue target.Experience in account engagement and management, including identifying, developing, and executing complex transactionsSpecialized requirements include the understanding and experience designing, building, or working with technical solutions in support of Signals Intelligence and Cloud Resilience.Current, active US Government Security Clearance of TS/SCI with PolygraphPREFERRED QUALIFICATIONS
Bachelor's degree; Masters/MBA degree preferred.Experience with contract and statement of work development; Enterprise IT management frameworks (e.g. COBIT, ITIL).Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.Designing, building, and operating global IT processes and infrastructures.Experience with Core National Security Mission Systems, Architectures, Security, Data Management.Familiarity with general industry compliance and security standardsEstablished network of senior leadership in National SecurityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Long term development of large, complex, and distributed enterprise organizationsEngage with customers to understand their business drivers and application portfolioDevelopment of long term Cloud Strategy for customersIdentify & develop specific opportunities and supporting business casesDeal shaping, including estimations and deal pricingContract negotiations & closingIdentifying and managing a portfolio of customers, including sales pipeline management and engagement ownershipPlanning and implementation of a portfolio of projects, including budget & deliverableMitigation of delivery risks & issuesOverseeing delivery of projects in account, ensuring high quality deliveryAct as single person of contact for Customer executives (including CxOs), developing deep, trustful relationsEducate customers on AWS services and translate those into a clear business value propositionEnvision and inspire customersOrchestration of product, technology and services partnersCoaching Customer and Partner teams to be self-sufficient.About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.BASIC QUALIFICATIONS
7+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.Experience working with large government organizations as the Consulting Services lead for National Security clients, delivering Business Transformation projects, and own a bookings/revenue target.Experience in account engagement and management, including identifying, developing, and executing complex transactionsSpecialized requirements include the understanding and experience designing, building, or working with technical solutions in support of Signals Intelligence and Cloud Resilience.Current, active US Government Security Clearance of TS/SCI with PolygraphPREFERRED QUALIFICATIONS
Bachelor's degree; Masters/MBA degree preferred.Experience with contract and statement of work development; Enterprise IT management frameworks (e.g. COBIT, ITIL).Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.Designing, building, and operating global IT processes and infrastructures.Experience with Core National Security Mission Systems, Architectures, Security, Data Management.Familiarity with general industry compliance and security standardsEstablished network of senior leadership in National SecurityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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