EAC Product Development Solutions
Applications Engineer
EAC Product Development Solutions, Minneapolis, Minnesota, United States, 55400
Job Description
**
Summary of Position **
The Applications Engineer will be responsible for providing technical support and expertise related to the use of Silfab’s solar products. This role involves collaborating with customers, sales, and product development teams to ensure that our solar products meet customer needs and performance specifications. The Applications Engineer will work to assist customers by providing relevant product specifications, certifications, and testing documentation required for successful integration into the complete solar system. This role requires a combination of technical expertise, attention to detail, and strong interpersonal skills
**
Essential Duties and Responsibilities **
Provide pre-sales and post-sales technical support to customers, addressing inquiries related to solar panel performance, installation, and integration.
Assist in the development of technical documentation, including datasheets, installation guides, and application notes.
Engage with customers to understand their requirements in terms of product specification and performance
Provide technical support across the full range of Silfab’s products including residential, commercial, and utility products.
Utilize system simulation tools to model system performance and provide feedback to customers that enhance performance and system energy yield (software examples: PVSyst, Aurora)
Work closely with the product development team to provide feedback on product performance and suggest improvements based on customer experiences and field data.
Develop application notes and other product documentation that highlight technical product performance, address specific use environments, and other application-specific requirements.
Along with providing technical assistance to our customers, this role will be responsible for ensuring our modules are compatible with system components including racking and inverters.
This role is responsible for coordinating all relevant mechanical testing to ensure compatibility with various racking solutions.
Stay current with industry trends, standards, and technological advancements to ensure the company’s offerings remain competitive and effective.
Identify and resolve technical issues related to solar panel systems including permitting requirements, performance issues and installation challenges
Work closely with sales and marketing teams to gather customer feedback, understand market dynamics, and drive product improvements.
Support due diligence efforts by providing technical documentation and product testing data to customers and independent engineering firms.
Maintains professional and technical knowledge by attending technical conferences/trade shows, reviewing professional publications, establishing personal networks and participating in professional societies.
Perform other duties and tasks as required
Qualifications:Qualifications
**
Skills **
Strong understanding of solar products and technology
Exceptional communication skills, both written and verbal, with the ability to effectively communicate with stakeholders at all levels within the company.
Strong project management skills, with the ability to prioritize tasks, meet deadlines, and effectively allocate resources.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Knowledge of solar industry standards and regulations, such as IEC and UL certifications, is preferred.
**
Traits ** ****
Ability to thrive in a dynamic R&D environment, adapting to changing priorities and embracing new technologies and methodologies.
A passion for staying up to date with the latest advancements in the field and a commitment to continuous learning.
Demonstrated leadership qualities, with the ability to inspire and motivate a team to achieve team goals.
Education and/or Experience
****
Bachelor's degree in Engineering or related field; Master's degree preferred.
3+ years of experience in the solar industry or related role
Additional Information
**
Compensation and Benefits **
Paid Time Off (vacation, sick, and holiday)
401(k) Retirement Plan
Medical/Dental/Vision Insurance Plans
Health Savings Account option
Supplemental/Voluntary Insurance Plans
Employee Assistance Program
Tuition Reimbursement Program
Employee Recognition Programs
Employee PV Panel Purchase Program
Qualifications
An equivalent combination of education, training and experience will be considered.
* Bachelor’s or Master’s degree in a technical field (Computer Science, MIS, or Engineering) preferred
* Minimum of 5 years of relevant experience (10 years preferred).
* Expertise in PLM solutions software and data management.
* Experience with PTC products, specifically Windchill and CREO preferred.
* Experience in sales demonstrations, technical education for adults, or working in a technical role at a manufacturer or distributor.
* Ability to deliver technical information effectively for demonstrations or educational purposes.
* Must have excellent verbal, written, and interpersonal communication skills.
* Must have the ability to work with time-sensitive deadlines, multi-task, and meet the project and corporate goals while working in stressful situations.
* Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals.
* Ability to perform consistently with high collaboration and output.
Additional Information
**COMPENSATION**
Base Annual Salary is $81 K for this Full Time Remote position
Remote Cost Savings Analysis: An employee working remotely with Flexible PTO could potentially save **$837 to $1,148 per month** compared to working in an office, depending on the specific circumstances such as commute distance, meal habits, and home utility costs. This adds up to an annual savings of **$10,044 to $13,776**. The largest factors in these savings are the costs of commuting, time savings, and daily meal expenses.
**BENEFITS**
* Medical and dental insurance* Employer Paid Short Term Disability*
_ **Flexible PTO (take as you need, no accrual)**_* Vision insurance* Dental Insurance* 401(k) Plan with Employer match* Basic Life, AD&D, and Disability Insurance* Employee Assistance Program* Paid Holidays* Eligible for bonuses
**Work Environment**
Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
* Ability to work in a remote environment or in-office.* Exposed to moderate noise levels.
**PHYSICAL ABILITIES**
Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Light sedentary office work.* Ability to travel to sites throughout North America as needed.
**_NOTE:_** This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
** _NOTE TO COLORADO RESIDENTS:_** _In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information._
_ **EEO Statement:** EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws._#J-18808-Ljbffr
**
Summary of Position **
The Applications Engineer will be responsible for providing technical support and expertise related to the use of Silfab’s solar products. This role involves collaborating with customers, sales, and product development teams to ensure that our solar products meet customer needs and performance specifications. The Applications Engineer will work to assist customers by providing relevant product specifications, certifications, and testing documentation required for successful integration into the complete solar system. This role requires a combination of technical expertise, attention to detail, and strong interpersonal skills
**
Essential Duties and Responsibilities **
Provide pre-sales and post-sales technical support to customers, addressing inquiries related to solar panel performance, installation, and integration.
Assist in the development of technical documentation, including datasheets, installation guides, and application notes.
Engage with customers to understand their requirements in terms of product specification and performance
Provide technical support across the full range of Silfab’s products including residential, commercial, and utility products.
Utilize system simulation tools to model system performance and provide feedback to customers that enhance performance and system energy yield (software examples: PVSyst, Aurora)
Work closely with the product development team to provide feedback on product performance and suggest improvements based on customer experiences and field data.
Develop application notes and other product documentation that highlight technical product performance, address specific use environments, and other application-specific requirements.
Along with providing technical assistance to our customers, this role will be responsible for ensuring our modules are compatible with system components including racking and inverters.
This role is responsible for coordinating all relevant mechanical testing to ensure compatibility with various racking solutions.
Stay current with industry trends, standards, and technological advancements to ensure the company’s offerings remain competitive and effective.
Identify and resolve technical issues related to solar panel systems including permitting requirements, performance issues and installation challenges
Work closely with sales and marketing teams to gather customer feedback, understand market dynamics, and drive product improvements.
Support due diligence efforts by providing technical documentation and product testing data to customers and independent engineering firms.
Maintains professional and technical knowledge by attending technical conferences/trade shows, reviewing professional publications, establishing personal networks and participating in professional societies.
Perform other duties and tasks as required
Qualifications:Qualifications
**
Skills **
Strong understanding of solar products and technology
Exceptional communication skills, both written and verbal, with the ability to effectively communicate with stakeholders at all levels within the company.
Strong project management skills, with the ability to prioritize tasks, meet deadlines, and effectively allocate resources.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Knowledge of solar industry standards and regulations, such as IEC and UL certifications, is preferred.
**
Traits ** ****
Ability to thrive in a dynamic R&D environment, adapting to changing priorities and embracing new technologies and methodologies.
A passion for staying up to date with the latest advancements in the field and a commitment to continuous learning.
Demonstrated leadership qualities, with the ability to inspire and motivate a team to achieve team goals.
Education and/or Experience
****
Bachelor's degree in Engineering or related field; Master's degree preferred.
3+ years of experience in the solar industry or related role
Additional Information
**
Compensation and Benefits **
Paid Time Off (vacation, sick, and holiday)
401(k) Retirement Plan
Medical/Dental/Vision Insurance Plans
Health Savings Account option
Supplemental/Voluntary Insurance Plans
Employee Assistance Program
Tuition Reimbursement Program
Employee Recognition Programs
Employee PV Panel Purchase Program
Qualifications
An equivalent combination of education, training and experience will be considered.
* Bachelor’s or Master’s degree in a technical field (Computer Science, MIS, or Engineering) preferred
* Minimum of 5 years of relevant experience (10 years preferred).
* Expertise in PLM solutions software and data management.
* Experience with PTC products, specifically Windchill and CREO preferred.
* Experience in sales demonstrations, technical education for adults, or working in a technical role at a manufacturer or distributor.
* Ability to deliver technical information effectively for demonstrations or educational purposes.
* Must have excellent verbal, written, and interpersonal communication skills.
* Must have the ability to work with time-sensitive deadlines, multi-task, and meet the project and corporate goals while working in stressful situations.
* Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals.
* Ability to perform consistently with high collaboration and output.
Additional Information
**COMPENSATION**
Base Annual Salary is $81 K for this Full Time Remote position
Remote Cost Savings Analysis: An employee working remotely with Flexible PTO could potentially save **$837 to $1,148 per month** compared to working in an office, depending on the specific circumstances such as commute distance, meal habits, and home utility costs. This adds up to an annual savings of **$10,044 to $13,776**. The largest factors in these savings are the costs of commuting, time savings, and daily meal expenses.
**BENEFITS**
* Medical and dental insurance* Employer Paid Short Term Disability*
_ **Flexible PTO (take as you need, no accrual)**_* Vision insurance* Dental Insurance* 401(k) Plan with Employer match* Basic Life, AD&D, and Disability Insurance* Employee Assistance Program* Paid Holidays* Eligible for bonuses
**Work Environment**
Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
* Ability to work in a remote environment or in-office.* Exposed to moderate noise levels.
**PHYSICAL ABILITIES**
Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Light sedentary office work.* Ability to travel to sites throughout North America as needed.
**_NOTE:_** This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
** _NOTE TO COLORADO RESIDENTS:_** _In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information._
_ **EEO Statement:** EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws._#J-18808-Ljbffr