LSU AgCenter
Public Information Officer 1, 2, or 3 Port of New Orleans
LSU AgCenter, New Orleans, Louisiana, United States, 70123
PNO-868-102524-SGAs part of a Career Progression Group, vacancies may be filled from this recruitment as an (Public Information Officer 1, Public Information 2, or Public Information Officer 3) depending on the level of experience of the selected applicant(s). Please refer to the ‘Job Specifications’ tab located at the top of the LA Careers ‘Current Job Opportunities’ page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.Potential starting salary depends upon qualifications and experience:$15.01/hr. to $29.13/hr.Port NOLA offers competitive benefits that prioritize safety, health and wellness for our employees. Employees have access to the following benefits:Medical / Dental / Vision InsuranceHealth Savings Account (HSA)Medical and/or Dependent Care Flexible Spending Account (FSA)Life Insurance optionsLong Term Disability PlanState of Louisiana LASERS state pension programDeferred Compensation Plan (457 plan) with employer matchPaid Louisiana State Holidays; and paid Annual and Sick LeaveWellness Center located in the Port Administration BuildingShip Shape Wellness ProgramTHE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:Selected Core Competencies:Communicating Effectively:
The ability to relay information correctly and appropriately to connect people and ideas.Displaying Expertise:
The ability to exhibit specialized skills or knowledge gained from experience or training.Driving Results:
The ability to identify important goals and work to achieve them.Selected Preferred Competencies:Demonstrating Initiative:
The ability to assess information and take action independently to help the organization achieve its goals.Demonstrating Innovation:
The ability to generate original ideas that create value, improve processes, or provide new products or services.Displaying Professionalism:
The ability to recognize how your actions impact the perceptions of both you and your organization.Leveraging Technology:
The ability to use technology and its related processes to further organizational goals.Managing Projects:
The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.Managing Resources:
The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.Managing Time:
The ability to control your time to increase effectiveness, efficiency, or productivity.No Civil Service test score
is required in order to be considered for this vacancy.To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.* Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *For further information about this vacancy contact:Sirwana L Granger-DukesPort of New Orleans / Human ResourcesP.O. Box 60046New Orleans, LA 70160Sirwana.Granger@portnola.comMINIMUM QUALIFICATIONS:A baccalaureate degree.SUBSTITUTIONS:Experience in marketing, public relations, library science, and/or the research, written preparation and dissemination of information to the public or on behalf of an organization to its customers through such medium as publications, broadcasting, Internet web pages, social media, or public speaking will substitute for the required degree on the basis of one year of experience for thirty semester hours of college.NOTE:Any college hours or degree must be from an accredited college or university.NOTE:Graphic design, graphic art and technical jobs in radio/TV production will not be considered as qualifying. Some examples of technical radio/TV production jobs include but are not limited to TV camera operators, directors, production technicians, sound technicians, or video technicians.Function of Work:To disseminate routine informational material through various media to inform the public about a department's programs or services, inform executive and administrative staff about progress of public relations activities and assist in developing and implementing public relations programs for departmental programs.Level of Work:Entry.Supervision Received:General from Public Information Director, or other higher level personnel.Supervision Exercised:None.Location of Work:May be used by all state agencies.Job Distinctions:Differs from Public Information Officer 2 by the absence of independent and persuasive responsibility for public information/relations initiatives.OUR MISSIONTo drive regional economic prosperity by maximizing the flow of international trade and commerce as a modern gateway.ABOUT USThe Port of New Orleans is a diverse deep-water port uniquely located on the Mississippi River near the Gulf of Mexico. This naturally strategic location allows unparalleled access to 30-plus major inland hubs such as Dallas, Memphis, Chicago and Canada via 14,500 miles of waterways, six Class I railroads and interstate roadways. The alignment with New Orleans Public Belt Railroad strengthens our position as an integrated hub and supports our vision for regional freight-based economic development.Port NOLA generates approximately $100 million in revenue annually through our four lines of business — cargo, rail, industrial real estate and cruises. As a self-sustaining political subdivision of the State of Louisiana, we receive zero tax dollars.SUMMARYReporting directly to the President & Chief Executive Officer, the Public Information Officer 3 (PIO3) is responsible for coordinating all communication efforts for the executive office. This role requires exceptional professionalism, confidentiality, and political acumen, as well as the ability to anticipate needs, think critically, and offer effective solutions to complex problems.The PIO3 will work collaboratively with the Board of Commissioners, Port Authorities, senior executive staff, and other management to inform and educate the public, community partners, stakeholders, and other governmental agencies through various communication channels, including conferences, meetings, community engagement activities, and public relations efforts.This role requires the ability to perform a variety of professional public information and communications tasks. Due to the urgent nature of certain assignments, incumbents may occasionally be required to work non-traditional hours, including evenings and weekends, on short deadlines with or without notice.The statements below provide a general overview of the duties and responsibilities typically associated with the Public Information Officer 3 position. However, this list is not exhaustive, and additional tasks may be assigned as needed.ESSENTIAL FUNCTIONS40% Deliver InformationResponds to inquiries from the public regarding port operations.Drafts and sends correspondence in response to inquiries, general complaints, and suggestions related to the port's regulatory programs and activities.Collaborates with relevant staff members to gather necessary information and facts for accurate responses.Prepares or coordinates the development of communications content across multiple platforms ensuring accurate and consistent messaging, branding, and alignment to the President & CEO’s specifications.Provides information to the media and the public that is intended to inform the various entities with current business updates at the Port of New Orleans.Designs and presents films, slide shows, and other audio-visual programs and operates related equipment for meetings, seminars, and conferences.20% Prepare MaterialsPrepares reports for the President & CEO and senior leaders on business activities, developments, and trends regarding Port of New Orleans.Prepares reports, studies, and other documents for the Department.Reviews technical documents and materials, conducting thorough analyses and providing informed recommendations.Maintains or oversees the maintenance of files and other valuable information for the executive office.Produces high-quality, appropriate remarks, talking points, memos, and briefing materials.20% Develop ProceduresImplements system to ensure all public concerns, questions, or issues are actively addressed in a timely manner.Develops and implements a communication strategy for the President & CEO’s office using it effectively as a roadmap for getting messages delivered to a targeted audience.Serves on the emergency preparedness committee as designated essential personnel and assists in crisis management as directed by President & CEO and other senior leaders.Leads the planning and coordination of special events as assigned by the President & CEO and/or other senior leadership.Schedules interviews, meetings, and conferences between members of the organization and other stakeholders or groups.15% Maintain RelationshipsCultivates strong relationships with elected officials, board members, and local and federal entities by effectively communicating the Port of New Orleans' mission.Collaborates with senior-level Port staff, news media representatives, state representatives, and port organizations (both local and international) on issues related to Port business activities, working closely with the President & CEO's office.Supports the governmental affairs office in planning and executing various agency events.Takes responsibility for the creation and setup of public displays, materials, and audiovisual needs.5% Additional DutiesAdditional duties as directed.The ideal candidate will possess many of these professional and personal abilities and attributes:Professional AbilitiesStrong Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple deadlines, and work efficiently.Independence and Initiative: The capacity to work independently, take ownership of tasks, and proactively anticipate needs.Attention to Detail: A meticulous approach to work, ensuring accuracy and thoroughness in all tasks.Multitasking: The ability to effectively handle multiple tasks simultaneously without compromising quality.Teamwork: The capacity to collaborate effectively with others, demonstrating a high degree of tact and professionalism.Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively and professionally with various stakeholders.Technological Proficiency: A high degree of proficiency in MS Office products, including Word, Excel, PowerPoint, and Outlook.Personal AttributesDiscretion and Confidentiality: The ability to handle sensitive information with the utmost discretion and maintain confidentiality.Trustworthiness: The ability to foster mutual trust and build strong relationships with staff and stakeholders.Personal Judgment: Excellent judgment and decision-making skills.
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The ability to relay information correctly and appropriately to connect people and ideas.Displaying Expertise:
The ability to exhibit specialized skills or knowledge gained from experience or training.Driving Results:
The ability to identify important goals and work to achieve them.Selected Preferred Competencies:Demonstrating Initiative:
The ability to assess information and take action independently to help the organization achieve its goals.Demonstrating Innovation:
The ability to generate original ideas that create value, improve processes, or provide new products or services.Displaying Professionalism:
The ability to recognize how your actions impact the perceptions of both you and your organization.Leveraging Technology:
The ability to use technology and its related processes to further organizational goals.Managing Projects:
The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.Managing Resources:
The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.Managing Time:
The ability to control your time to increase effectiveness, efficiency, or productivity.No Civil Service test score
is required in order to be considered for this vacancy.To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.* Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *For further information about this vacancy contact:Sirwana L Granger-DukesPort of New Orleans / Human ResourcesP.O. Box 60046New Orleans, LA 70160Sirwana.Granger@portnola.comMINIMUM QUALIFICATIONS:A baccalaureate degree.SUBSTITUTIONS:Experience in marketing, public relations, library science, and/or the research, written preparation and dissemination of information to the public or on behalf of an organization to its customers through such medium as publications, broadcasting, Internet web pages, social media, or public speaking will substitute for the required degree on the basis of one year of experience for thirty semester hours of college.NOTE:Any college hours or degree must be from an accredited college or university.NOTE:Graphic design, graphic art and technical jobs in radio/TV production will not be considered as qualifying. Some examples of technical radio/TV production jobs include but are not limited to TV camera operators, directors, production technicians, sound technicians, or video technicians.Function of Work:To disseminate routine informational material through various media to inform the public about a department's programs or services, inform executive and administrative staff about progress of public relations activities and assist in developing and implementing public relations programs for departmental programs.Level of Work:Entry.Supervision Received:General from Public Information Director, or other higher level personnel.Supervision Exercised:None.Location of Work:May be used by all state agencies.Job Distinctions:Differs from Public Information Officer 2 by the absence of independent and persuasive responsibility for public information/relations initiatives.OUR MISSIONTo drive regional economic prosperity by maximizing the flow of international trade and commerce as a modern gateway.ABOUT USThe Port of New Orleans is a diverse deep-water port uniquely located on the Mississippi River near the Gulf of Mexico. This naturally strategic location allows unparalleled access to 30-plus major inland hubs such as Dallas, Memphis, Chicago and Canada via 14,500 miles of waterways, six Class I railroads and interstate roadways. The alignment with New Orleans Public Belt Railroad strengthens our position as an integrated hub and supports our vision for regional freight-based economic development.Port NOLA generates approximately $100 million in revenue annually through our four lines of business — cargo, rail, industrial real estate and cruises. As a self-sustaining political subdivision of the State of Louisiana, we receive zero tax dollars.SUMMARYReporting directly to the President & Chief Executive Officer, the Public Information Officer 3 (PIO3) is responsible for coordinating all communication efforts for the executive office. This role requires exceptional professionalism, confidentiality, and political acumen, as well as the ability to anticipate needs, think critically, and offer effective solutions to complex problems.The PIO3 will work collaboratively with the Board of Commissioners, Port Authorities, senior executive staff, and other management to inform and educate the public, community partners, stakeholders, and other governmental agencies through various communication channels, including conferences, meetings, community engagement activities, and public relations efforts.This role requires the ability to perform a variety of professional public information and communications tasks. Due to the urgent nature of certain assignments, incumbents may occasionally be required to work non-traditional hours, including evenings and weekends, on short deadlines with or without notice.The statements below provide a general overview of the duties and responsibilities typically associated with the Public Information Officer 3 position. However, this list is not exhaustive, and additional tasks may be assigned as needed.ESSENTIAL FUNCTIONS40% Deliver InformationResponds to inquiries from the public regarding port operations.Drafts and sends correspondence in response to inquiries, general complaints, and suggestions related to the port's regulatory programs and activities.Collaborates with relevant staff members to gather necessary information and facts for accurate responses.Prepares or coordinates the development of communications content across multiple platforms ensuring accurate and consistent messaging, branding, and alignment to the President & CEO’s specifications.Provides information to the media and the public that is intended to inform the various entities with current business updates at the Port of New Orleans.Designs and presents films, slide shows, and other audio-visual programs and operates related equipment for meetings, seminars, and conferences.20% Prepare MaterialsPrepares reports for the President & CEO and senior leaders on business activities, developments, and trends regarding Port of New Orleans.Prepares reports, studies, and other documents for the Department.Reviews technical documents and materials, conducting thorough analyses and providing informed recommendations.Maintains or oversees the maintenance of files and other valuable information for the executive office.Produces high-quality, appropriate remarks, talking points, memos, and briefing materials.20% Develop ProceduresImplements system to ensure all public concerns, questions, or issues are actively addressed in a timely manner.Develops and implements a communication strategy for the President & CEO’s office using it effectively as a roadmap for getting messages delivered to a targeted audience.Serves on the emergency preparedness committee as designated essential personnel and assists in crisis management as directed by President & CEO and other senior leaders.Leads the planning and coordination of special events as assigned by the President & CEO and/or other senior leadership.Schedules interviews, meetings, and conferences between members of the organization and other stakeholders or groups.15% Maintain RelationshipsCultivates strong relationships with elected officials, board members, and local and federal entities by effectively communicating the Port of New Orleans' mission.Collaborates with senior-level Port staff, news media representatives, state representatives, and port organizations (both local and international) on issues related to Port business activities, working closely with the President & CEO's office.Supports the governmental affairs office in planning and executing various agency events.Takes responsibility for the creation and setup of public displays, materials, and audiovisual needs.5% Additional DutiesAdditional duties as directed.The ideal candidate will possess many of these professional and personal abilities and attributes:Professional AbilitiesStrong Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple deadlines, and work efficiently.Independence and Initiative: The capacity to work independently, take ownership of tasks, and proactively anticipate needs.Attention to Detail: A meticulous approach to work, ensuring accuracy and thoroughness in all tasks.Multitasking: The ability to effectively handle multiple tasks simultaneously without compromising quality.Teamwork: The capacity to collaborate effectively with others, demonstrating a high degree of tact and professionalism.Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively and professionally with various stakeholders.Technological Proficiency: A high degree of proficiency in MS Office products, including Word, Excel, PowerPoint, and Outlook.Personal AttributesDiscretion and Confidentiality: The ability to handle sensitive information with the utmost discretion and maintain confidentiality.Trustworthiness: The ability to foster mutual trust and build strong relationships with staff and stakeholders.Personal Judgment: Excellent judgment and decision-making skills.
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