Qualtrics
Senior Manager, Marketing Operations
Qualtrics, Provo, Utah, us, 84605
Qualtrics Senior Manager, Marketing Operations Provo, Utah
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally.Senior Manager, Marketing Operations & TechnologyWhy We Have This RoleMarketing Operations powers the marketing department at Qualtrics. Your mission will be to ensure the marketing department has the right technology and operational processes to drive sophisticated marketing strategies. This role provides strategic guidance that informs the company’s go-to-market tech stack. As a people leader, you will cultivate a team of experts, empowering them to push the boundaries of what's possible while driving measurable results.How You’ll Find SuccessYou’ll achieve strategic alignment and efficiency of your team's output, their mastery of our marketing tech stack, and create systems that fuel a cohesive marketing department. Within your first year, you will have revolutionized how marketing operates into a unified engine, inclusive of customer marketing, partner marketing, field and demand marketing, digital, and more. Communication is your forte; you converse fluently with data scientists and marketing and sales leaders alike.Things You’ll DoManage and mentor a diverse team of marketing operations professionals.Manage the Marketing Technology Strategy by evaluating, selecting and overseeing the integration of various technology solutions.Manage the Campaign Operations team, ensuring all campaign components and daily activities are completed.Optimize the existing marketing technology stack to improve performance and drive ROI.Lead the management of marketing operations processes across the organization.Stay updated with the latest in marketing technology.Drive continual optimization of the marketing automation processes and workflows.Maintain, monitor and improve integrations between marketing technologies and other business systems.Strengthen relationships with key MarTech vendors and partners.Drive partnership with the Analytics department.What We’re Looking For On Your Resume12+ years of marketing experience with at least 5-7 years in a leadership role managing marketing analytics in a B2B SaaS environment.5+ years of People Management experience.Strong proficiency with B2B marketing technology.Exceptional communication skills.Strong project management acumen.Bachelor’s degree in Marketing, Business, Analytics, or a related field; Master’s degree or MBA strongly preferred.What You Should Know About This TeamYour day will consist of overseeing the integration and functionality of marketing systems. You will routinely align with every marketing function to understand needs and optimize tactics based on data-driven insights.Our Team’s Favorite Perks and BenefitsWorkspaces for collaboration and deep thinking.Wellness Reimbursement for various wellness activities.Q Mentor Program for career growth.$1800 Experience bonus for personal experiences.The Qualtrics Hybrid Work Model : We gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.Qualtrics is an equal opportunity employer.
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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally.Senior Manager, Marketing Operations & TechnologyWhy We Have This RoleMarketing Operations powers the marketing department at Qualtrics. Your mission will be to ensure the marketing department has the right technology and operational processes to drive sophisticated marketing strategies. This role provides strategic guidance that informs the company’s go-to-market tech stack. As a people leader, you will cultivate a team of experts, empowering them to push the boundaries of what's possible while driving measurable results.How You’ll Find SuccessYou’ll achieve strategic alignment and efficiency of your team's output, their mastery of our marketing tech stack, and create systems that fuel a cohesive marketing department. Within your first year, you will have revolutionized how marketing operates into a unified engine, inclusive of customer marketing, partner marketing, field and demand marketing, digital, and more. Communication is your forte; you converse fluently with data scientists and marketing and sales leaders alike.Things You’ll DoManage and mentor a diverse team of marketing operations professionals.Manage the Marketing Technology Strategy by evaluating, selecting and overseeing the integration of various technology solutions.Manage the Campaign Operations team, ensuring all campaign components and daily activities are completed.Optimize the existing marketing technology stack to improve performance and drive ROI.Lead the management of marketing operations processes across the organization.Stay updated with the latest in marketing technology.Drive continual optimization of the marketing automation processes and workflows.Maintain, monitor and improve integrations between marketing technologies and other business systems.Strengthen relationships with key MarTech vendors and partners.Drive partnership with the Analytics department.What We’re Looking For On Your Resume12+ years of marketing experience with at least 5-7 years in a leadership role managing marketing analytics in a B2B SaaS environment.5+ years of People Management experience.Strong proficiency with B2B marketing technology.Exceptional communication skills.Strong project management acumen.Bachelor’s degree in Marketing, Business, Analytics, or a related field; Master’s degree or MBA strongly preferred.What You Should Know About This TeamYour day will consist of overseeing the integration and functionality of marketing systems. You will routinely align with every marketing function to understand needs and optimize tactics based on data-driven insights.Our Team’s Favorite Perks and BenefitsWorkspaces for collaboration and deep thinking.Wellness Reimbursement for various wellness activities.Q Mentor Program for career growth.$1800 Experience bonus for personal experiences.The Qualtrics Hybrid Work Model : We gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.Qualtrics is an equal opportunity employer.
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