Columbia University
Administrative Coordinator
Columbia University, New York, New York, us, 10261
Job Type: Support Staff - Union
Bargaining Unit: Local 2110
Regular/Temporary: Regular
Hours Per Week: 35
Salary Range: $57,941 - $65,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.Position Summary
Reporting to the Associate Director of Admissions, the Administrative Coordinator works as part of Columbia Business School’s Enrollment Management team, which includes Admissions, Engagement, Degree Marketing, and Financial Aid. This role provides comprehensive administrative support for the daily operations within the Enrollment Management suite and for the many prospective and admitted-student services stemming from Enrollment Management’s mission.
The incumbent adheres to established policies and procedures to reach general office operational goals, exercising good judgment, decorum, and discretion in communications with all levels of the University Faculty, administrators, students, and external constituents. The Administrative Coordinator is well versed in Columbia Business School degree programs and understands the overall school admissions processes.
The Administrative Coordinator should expect to work in the office five days per week.
Responsibilities
Office and Facilities Management
Acts as primary contact regarding maintenance of the Enrollment office space/facilities. Ensures that the Admissions suite remains a clean and welcoming space, coordinating with Columbia University Facilities teams as required.
Manages department’s office orders and IT assets, and works with senior leadership to reconcile purchases.
Event and Meeting Coordination
Schedules meetings, reserves space, and/or orders catering for Enrollment and/or Admissions events/meetings as directed. Maintains familiarity with the business school’s Event Management System and works with the Dean’s Office room scheduler staff.
Provides administrative assistance to the Sr. Associate Dean of Enrollment and/or Assistant Dean of Admissions with organization of special projects.
Application and Student Record Processing
Processes payments for application fees and admitted student deposits for various programs.
Processes and verifies student transcripts and test score reports for all current and future degree programs.
Monitors applications for completeness, notifying applicants regarding any missing required materials.
Releases decision letters to applicants via department software and helps create special letters, invoices, and receipts for prospective and admitted students as needed.
Customer Service and Communication
Responds quickly and professionally to emails, requests, and phone calls from all constituencies and follows up as necessary.
Serves as a secondary support and resource for day-to-day operations of the front desk and assists with high-profile on-campus recruitment events as needed.
Team Collaboration and Compliance
Works with the School’s Office of Financial Planning, Information Technology Group, Operations, Office of Student Affairs, and other partner offices to accomplish day-to-day tasks.
Attends team meetings, supports the functions of the Admissions team, and assists with note-taking tasks.
Maintains familiarity with FERPA regulations along with Business School and University resources and policies.
Performs additional responsibilities as assigned.
Minimum Qualifications
High School Diploma or equivalent required, bachelor’s degree preferred.
Must have at least 3 years related full-time experience.
Prior experience with higher education preferred.
Strong computer skills required, including MS Office applications. The position requires Excel proficiency. Familiarity with Slate a plus.
Experience with event coordination and execution preferred.
Must be reliable, highly organized, motivated, and able to multitask in a fast-paced environment.
Excellent oral and written communication and interpersonal skills, judgment, and initiative essential.
Demonstrated ability to uphold the utmost confidentiality required.
Ability to be flexible and work independently as well as part of a team.
Must be able to work with diverse constituencies and show a positive and welcoming presence.
Must live within commuting distance to New York City and be able to work in-person.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
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Bargaining Unit: Local 2110
Regular/Temporary: Regular
Hours Per Week: 35
Salary Range: $57,941 - $65,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.Position Summary
Reporting to the Associate Director of Admissions, the Administrative Coordinator works as part of Columbia Business School’s Enrollment Management team, which includes Admissions, Engagement, Degree Marketing, and Financial Aid. This role provides comprehensive administrative support for the daily operations within the Enrollment Management suite and for the many prospective and admitted-student services stemming from Enrollment Management’s mission.
The incumbent adheres to established policies and procedures to reach general office operational goals, exercising good judgment, decorum, and discretion in communications with all levels of the University Faculty, administrators, students, and external constituents. The Administrative Coordinator is well versed in Columbia Business School degree programs and understands the overall school admissions processes.
The Administrative Coordinator should expect to work in the office five days per week.
Responsibilities
Office and Facilities Management
Acts as primary contact regarding maintenance of the Enrollment office space/facilities. Ensures that the Admissions suite remains a clean and welcoming space, coordinating with Columbia University Facilities teams as required.
Manages department’s office orders and IT assets, and works with senior leadership to reconcile purchases.
Event and Meeting Coordination
Schedules meetings, reserves space, and/or orders catering for Enrollment and/or Admissions events/meetings as directed. Maintains familiarity with the business school’s Event Management System and works with the Dean’s Office room scheduler staff.
Provides administrative assistance to the Sr. Associate Dean of Enrollment and/or Assistant Dean of Admissions with organization of special projects.
Application and Student Record Processing
Processes payments for application fees and admitted student deposits for various programs.
Processes and verifies student transcripts and test score reports for all current and future degree programs.
Monitors applications for completeness, notifying applicants regarding any missing required materials.
Releases decision letters to applicants via department software and helps create special letters, invoices, and receipts for prospective and admitted students as needed.
Customer Service and Communication
Responds quickly and professionally to emails, requests, and phone calls from all constituencies and follows up as necessary.
Serves as a secondary support and resource for day-to-day operations of the front desk and assists with high-profile on-campus recruitment events as needed.
Team Collaboration and Compliance
Works with the School’s Office of Financial Planning, Information Technology Group, Operations, Office of Student Affairs, and other partner offices to accomplish day-to-day tasks.
Attends team meetings, supports the functions of the Admissions team, and assists with note-taking tasks.
Maintains familiarity with FERPA regulations along with Business School and University resources and policies.
Performs additional responsibilities as assigned.
Minimum Qualifications
High School Diploma or equivalent required, bachelor’s degree preferred.
Must have at least 3 years related full-time experience.
Prior experience with higher education preferred.
Strong computer skills required, including MS Office applications. The position requires Excel proficiency. Familiarity with Slate a plus.
Experience with event coordination and execution preferred.
Must be reliable, highly organized, motivated, and able to multitask in a fast-paced environment.
Excellent oral and written communication and interpersonal skills, judgment, and initiative essential.
Demonstrated ability to uphold the utmost confidentiality required.
Ability to be flexible and work independently as well as part of a team.
Must be able to work with diverse constituencies and show a positive and welcoming presence.
Must live within commuting distance to New York City and be able to work in-person.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
#J-18808-Ljbffr