Logo
Five Guys

Senior Human Resource Generalist

Five Guys, Los Angeles, California, United States, 90079


This is a remote, home based position. The qualified candidate can live in: LA, San Francisco, and San Diego and will be supporting approximately 105 locations between California and Arizona. We call this position Organizational Development Partner (ODP).

The Organizational Development Partner (ODP) implements and oversees company wide programs that increase efficiency, strengthen employee knowledge and abilities, improve leadership and maintain the overall health of the company. The ODP is responsible for regional field support in all general aspects of HR.

This position has a variety of daily duties to impact best practices for compliance, employee relations, training and development, and policy/procedure management. The Organizational Development Partner role contributes to company performance by providing tactical and strategic consulting on people and organization development strategies in support of the business objectives. The ODP guides their clients through all people-related matters as they navigate challenges and embrace opportunities. This position develops and reviews training and development programs to ensure linkage to company goals. The Organizational Development Partner focuses on building the company’s stock of human capital and encouraging employee development.

Essential Duties and Responsibilities:

Serve as a liaison between HR Department and Operational teams. Partners with leadership to align HR strategy to business strategy.

Measures employee and team performance to gauge success of programs and identifies areas of improvement.

Complete onboarding/orientation for new store openings and new General Managers.

Advise operations teams on how to effectively support employee development and assist in driving performance management. Partner with operational leaders on succession planning.

Partner with operational teams on policy interpretation and performance metrics.

Design, develop and facilitate training sessions in soft skills development, policies and leadership skills for all store management.

Conduct investigations on employee relations matters with appropriate tracking and record keeping. Make recommendations based on completion of the investigation. Provide advice and guidance on progressive discipline and documentation requirements to management.

Attend unemployment hearings by phone or in person as needed.

Lead or present in weekly operational meetings with senior leadership to align on current HR trends or updates in market.

Acts as change agent to business through process design and approaches that support change and transformation – striving to lead mutual processes to best practice status.

Evaluate different methodologies to build morale, improve workplace relationships, and boost productivity and retention.

Perform audits as needed, to ensure compliance with local, state and federal laws and regulations.

Analyze trends in market to determine training and development needs for all levels of store employees.

Partner with operational leadership teams to determine HR/Operational needs within each market.

Assist with recruiting as needed (i.e. job fairs, interviews etc.).

Collaborate with other HRBP’s on HR initiatives that drive both HR and Operational objectives.

Build and foster trusting relationships (in person/remotely) with teams.

Provide field support on HR Information systems.

Other duties/projects as assigned.

Qualifications Guidelines:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Four-year degree from an accredited college or university preferred.

Minimum 4 years’ progressive HR experience, PHR or SPHR certification a plus.

Thorough knowledge of employment law, HR Operations and HR policy setting.

Ability to diagnose problems and identify and drive appropriate solutions.

Excellent verbal and written skills are necessary. The successful candidate/employee will be required to use written, verbal and group communication skills. The ability to read, write and comprehend complex instructions and correspondences is necessary. It also requires the ability to read, analyze, create and interpret general business memos and documents.

This position requires excellent business math skills.

The position requires pragmatic analyzing skills and problem-solving abilities with the depth of experience to create best practice solutions.

Exceptional computer skills required in Microsoft Office Suite, Internet, and other appropriate software.

This position requires no direct supervisory responsibilities.

Travel will be required up to 50% of time, with occasional overnight stays.

#J-18808-Ljbffr